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With Firefox 116.0.2, new tabs are crashing almost every day!

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  • Последний ответ от Paul

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In the past few weeks, I have been dealing with an "epidemic" of new tabs crashing. I use the New Tab extension so that each tab that I open with start with Google. Those tabs often crash. If I select a link on a fire service daily news blast, the tab will start to load the connection, then crash and ask me to report the conditions of the crash. When i select "Retrieve the lost site," it will work about 10% of the time. The rest of the time, I wind up with a blank, white tab. That's it!

In the past few weeks, I have been dealing with an "epidemic" of new tabs crashing. I use the New Tab extension so that each tab that I open with start with Google. Those tabs often crash. If I select a link on a fire service daily news blast, the tab will start to load the connection, then crash and ask me to report the conditions of the crash. When i select "Retrieve the lost site," it will work about 10% of the time. The rest of the time, I wind up with a blank, white tab. That's it!

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.