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Can never fully verify an account when creating new account

  • 3 ответа
  • 0 имеют эту проблему
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  • Последний ответ от david

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Hi,

I use a siteground server and whenever I add a new account, TB recognizes the settings but when I click "Next" to finalize the process, it never completes.

If I try to configure it manually, I get an error saying "incoming server already exists."

To fix the problem, I have to exit TB and manually edit the profile file.

I end up adding:

user_pref("mail.account.accountXX.identities", "idXX"); user_pref("mail.account.accountXX.server", "serverXX");

Then I make a copy of another account's

user_pref("mail.identity.idXX.XXX"

settings and make them fit the new account.

As you can guess, it's pretty tedious and annoying but I don't understand why this happens.

Any ideas?

L

Hi, I use a siteground server and whenever I add a new account, TB recognizes the settings but when I click "Next" to finalize the process, it never completes. If I try to configure it manually, I get an error saying "incoming server already exists." To fix the problem, I have to exit TB and manually edit the profile file. I end up adding: user_pref("mail.account.'''accountXX'''.identities", "'''idXX'''"); user_pref("mail.account.'''accountXX'''.server", "'''serverXX'''"); Then I make a copy of another account's user_pref("mail.identity.idXX.XXX" settings and make them fit the new account. As you can guess, it's pretty tedious and annoying but I don't understand why this happens. Any ideas? L

Изменено laurent11

Выбранное решение

If you're entering password at time of creation, stop doing that. That is usually the way to resolve the issue.

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Все ответы (3)

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Выбранное решение

If you're entering password at time of creation, stop doing that. That is usually the way to resolve the issue.

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Ah, that was it!

Somehow I think if this causes a problem, it shouldn't be offered as an option on creation.

Thanks!

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I'm glad it worked. I don't about all acconts, but that works on all problems I have seen reported here.