Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

"From" name not always showing

  • 5 ответов
  • 0 имеют эту проблему
  • 4 просмотра
  • Последний ответ от Matt

more options

When I updated to V102.3.0 some of the emails listed do not show anything in the "From" column or the "Corrspondents" column. As you will see in the attached image I have selected one of these and the content at the bottom right shows a valid email address (office@scslandscapes.co.uk). I think the name only shows if the sender is in my address book

When I updated to V102.3.0 some of the emails listed do not show anything in the "From" column or the "Corrspondents" column. As you will see in the attached image I have selected one of these and the content at the bottom right shows a valid email address (office@scslandscapes.co.uk). I think the name only shows if the sender is in my address book
Приложенные скриншоты

Выбранное решение

I eventually solved this myself. For the sake of anyone else who encounters the same problem:

Open Tools>>Settings>>General and scroll down to Display Name, then untick Show only display name for people in my address book

I have never deliberately changed this setting so can't explain how it got ticked in the first place

Прочитайте этот ответ в контексте 👍 0

Все ответы (5)

more options

Have you tried right clicking the folder, selecting properties and then using the repair button?

What about Right click the folder and compact?

Either might fix it.

more options

Thanks for the suggestions, Matt. I have tried both and neither fix the problem

more options

Выбранное решение

I eventually solved this myself. For the sake of anyone else who encounters the same problem:

Open Tools>>Settings>>General and scroll down to Display Name, then untick Show only display name for people in my address book

I have never deliberately changed this setting so can't explain how it got ticked in the first place

more options

rousea said

Open Tools>>Settings>>General and scroll down to Display Name, then untick Show only display name for people in my address book I have never deliberately changed this setting so can't explain how it got ticked in the first place

It is a default and has been since version 3 was released.

more options

Matt said

</blockquote>

It is a default and has been since version 3 was released. </blockquote>

Additionally, if the field is blank, you have no entry in the displayname field of the address book. This is normally automatically populated when the entry is made.