Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Эта тема была закрыта и архивирована. Если вам нужна помощь, задайте новый вопрос.

Lost emails

  • 1 ответ
  • 0 имеют эту проблему
  • 7 просмотров
  • Последний ответ от Matt

more options

On 22/7/22 I used my laptop in hospital using their WiFi I only mention this as it was on this date when I opened Thunderbird that I realised I had lost all my emails from the inbox except for the most recent, so there were only four messages currently showing. I checked all folders Junk/Trash etc but there was nothing to be found. There is one email from January 2020 that remains in the inbox but it was not highlighted or starred so I have no idea why that one should remain when hundreds of others have been deleted. Is there any way to find these messages as some of them are really important and relate to financial matters. I really hope someone can help me. It was suggested that Avast anti virus may be responsible but I have contacted Avast and they say it has nothing to do with Avast. Regards Alex

On 22/7/22 I used my laptop in hospital using their WiFi I only mention this as it was on this date when I opened Thunderbird that I realised I had lost all my emails from the inbox except for the most recent, so there were only four messages currently showing. I checked all folders Junk/Trash etc but there was nothing to be found. There is one email from January 2020 that remains in the inbox but it was not highlighted or starred so I have no idea why that one should remain when hundreds of others have been deleted. Is there any way to find these messages as some of them are really important and relate to financial matters. I really hope someone can help me. It was suggested that Avast anti virus may be responsible but I have contacted Avast and they say it has nothing to do with Avast. Regards Alex

Все ответы (1)

more options

I would suggest you continue the discussion on your original thread https://support.mozilla.org/en-US/questions/1383811