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Inbox display vanished

  • 4 ответа
  • 1 имеет эту проблему
  • 26 просмотров
  • Последний ответ от edward27

edward27
edward27
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I've been a power user of Thunderbird for many years now, and this is the first time I've come across this issue.

Suddenly yesterday, without warning, the display of messages in my Inbox have vanished.

The mail items are still there. When I click or use my arrow buttons to move up or down, the preview display pane correctly shows the emails.

When I reply, the emails look normal as well.

Other folders render correctly. It's just the Inbox.

I restarted the program, then shut down and rebooted my laptop. Has not resolved the issue.

More info: 

 Application Basics

   Name: Thunderbird
   Version: 91.8.1
   Build ID: 20220413002405
   Distribution ID:

   Update Channel: release
   User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:91.0) Gecko/20100101 Thunderbird/91.8.1
   OS: Darwin 21.3.0 Darwin Kernel Version 21.3.0: Wed Jan  5 21:37:58 PST 2022; root:xnu-8019.80.24~20/RELEASE_ARM64_T6000
   Rosetta Translated: false

   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Disabled by default
   Remote Processes: 1
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false

 Mail and News Accounts

   account2:
     INCOMING: account2, , (pop3) mail.firecrackerpr.com:110, 0, passwordCleartext
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
I've been a power user of Thunderbird for many years now, and this is the first time I've come across this issue. Suddenly yesterday, without warning, the display of messages in my Inbox have vanished. The mail items are still there. When I click or use my arrow buttons to move up or down, the preview display pane correctly shows the emails. When I reply, the emails look normal as well. Other folders render correctly. It's just the Inbox. I restarted the program, then shut down and rebooted my laptop. Has not resolved the issue. More info: Application Basics Name: Thunderbird Version: 91.8.1 Build ID: 20220413002405 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:91.0) Gecko/20100101 Thunderbird/91.8.1 OS: Darwin 21.3.0 Darwin Kernel Version 21.3.0: Wed Jan 5 21:37:58 PST 2022; root:xnu-8019.80.24~20/RELEASE_ARM64_T6000 Rosetta Translated: false Multiprocess Windows: 0/0 Fission Windows: 0/0 Disabled by default Remote Processes: 1 Enterprise Policies: Inactive Google Location Service Key: Missing Google Safebrowsing Key: Missing Mozilla Location Service Key: Missing Safe Mode: false Mail and News Accounts account2: INCOMING: account2, , (pop3) mail.firecrackerpr.com:110, 0, passwordCleartext OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

Выбранное решение

Hi edward, It looks like the column headers for your inbox are empty. Could you try the following steps: 1) Go to a folder that displays correctly and click on the column headers selector as circled in the image. 2) Then use the "Apply Columns to" option on the Inbox folder to clone the columns to be displayed.

Прочитайте этот ответ в контексте 👍 1

Все ответы (4)

edward27
edward27 Задавший вопрос
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Image not uploading for some reason.

Here's the screenshot - https://imageshack.com/i/poSvsFZEp

HKSim
HKSim
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Выбранное решение

Hi edward, It looks like the column headers for your inbox are empty. Could you try the following steps: 1) Go to a folder that displays correctly and click on the column headers selector as circled in the image. 2) Then use the "Apply Columns to" option on the Inbox folder to clone the columns to be displayed.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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You may also discover it works if you select 'Inbox' click on same icon as advised previously Select 'REstore column order'

Otherwise, if it fails then follow advise by HKSim.

edward27
edward27 Задавший вопрос
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Thank you, it worked! It was driving me mad. Truly appreciate both your help. Thanks again.