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Trying to restore my e-mails

  • 3 ответа
  • 1 имеет эту проблему
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  • Последний ответ от david

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My old computer crashed and a new is on the table. I have downloaded Mozilla Thunderbird again and I have a backup made by Mozilla Backup onan USB. When I try to use the Mozilla Backup to restore i lokks fine, I have the backup file in the window and it starts working. It works a long time with the "e-mail" part and than all the other parts says "OK" on by one. BUT, when opening the Thunderbird---nothing there. Despite the Restore has worked a long time nothing is to find in the Thunderbird. ? I have used the same metod earlier with other transfers between computers without any problems.

Please out there, help---what can I do?

Sten

My old computer crashed and a new is on the table. I have downloaded Mozilla Thunderbird again and I have a backup made by Mozilla Backup onan USB. When I try to use the Mozilla Backup to restore i lokks fine, I have the backup file in the window and it starts working. It works a long time with the "e-mail" part and than all the other parts says "OK" on by one. BUT, when opening the Thunderbird---nothing there. Despite the Restore has worked a long time nothing is to find in the Thunderbird. ? I have used the same metod earlier with other transfers between computers without any problems. Please out there, help---what can I do? Sten

Выбранное решение

Hello David, I really do not know how to give you a proper Thanks? Your instructions was perfect to follow for an old man not to keen on computer souls. Thank you and all the best Sten

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When you install Thunderbird, it creates a default folder. That's why it is not seeing yours. If you restored your profile to c:\users\(yourID)\appdata\roaming\thunderbird then it is just a few steps to recover it. Start thunderbird and when it prompts for a new email id, click the 'home' tab in upper left. Then, right-click near top of screen and activate 'menu bar'. Then, click help>more troubleshooting information, and scroll down to Profiles in left sidebary and click 'about:profiles' and yours should be visible to select.

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Выбранное решение

Hello David, I really do not know how to give you a proper Thanks? Your instructions was perfect to follow for an old man not to keen on computer souls. Thank you and all the best Sten

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Thank you for the kind words. I was glad to assist.