Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

I lost all my firefox data(history,passwords and bookmarks). how do i recover them

  • 2 ответа
  • 2 имеют эту проблему
  • 3 просмотра
  • Последний ответ от FredMcD

more options

I forgot my Firefox password so i did a password reset and now all my data is gone. i looked on both my firefox profiles in about:profiles but no luck. also missing in mobile and another pc. what should i do

I forgot my Firefox password so i did a password reset and now all my data is gone. i looked on both my firefox profiles in about:profiles but no luck. also missing in mobile and another pc. what should i do

Все ответы (2)

more options

How did you lose the data?


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.