Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Thunderbird & New Mail

  • 2 ответа
  • 1 имеет эту проблему
  • 12 просмотров
  • Последний ответ от micropuffs

more options

Thunderbird opens but does not display new emails. The icon in the inbox just keeps turning. I rebooted and tried safe mode but nothing changes.

Thunderbird opens but does not display new emails. The icon in the inbox just keeps turning. I rebooted and tried safe mode but nothing changes.

Выбранное решение

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

more options

Выбранное решение

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

more options

I followed the suggested procedure which involved disabling and then enabling SSL filtering and then restarting the computer. It worked as Thunderbird now downloaded my new emails. Thank you Wayne for your help.