Thunderbird not filtering correctring
Dear Support, Recently My Thunderbird email 68.6.0 (32-bit) Windows 10-- stop filtering to the designated folders. They are not even going to the inbox. They going to a completely different folder in the folder tree now. I have to go to this folder and run filters on folder to get them to the correct folder. Really not sure what happen I tried to update but no updates available. Disabled add on and restart no solution. It acts as if this new folder is the new inbox folder and delivers them there. What went wrong?
Thanks, Dave 02 April 2020
Выбранное решение
Is the new folder a subfolder of the Inbox? What type of account is it, POP or IMAP? What's the name of the folder and do you not recall creating it or changing any account settings prior to this?
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Выбранное решение
Is the new folder a subfolder of the Inbox? What type of account is it, POP or IMAP? What's the name of the folder and do you not recall creating it or changing any account settings prior to this?
Yes, a sub folder of the inbox. It is IMAP account. The folder is under Ministries called M2M sub folder I created this folder long time ago. Did not change any setting at all. It just started doing this on it own.
Not sure if I should delete the M2M sub folder may be the messages will then reroute back to the main inbox folder.