Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

This error comes up every day when I open Thunderbird.

  • 4 ответа
  • 1 имеет эту проблему
  • 5 просмотров
  • Последний ответ от funnyfarm1

more options

See the screen-grab - I followed instructions twice, to no avail...

See the screen-grab - I followed instructions twice, to no avail...
Приложенные скриншоты

Выбранное решение

Are you already up to date using version 68.2.2 ? Do you use 'Kaspersky' ? If yes: If you're using Kaspersky, you don't have to touch anything for TB, but make some adjustments in Kaspersky:

Suggestions from Kaspersky support to confirm if the problem caused by Kaspersky : - Uninstall software potentially incompatible with Kaspersky ( eg:WinPcap and Glary Utilities).

- Open Kaspersky settings - Additional - Network and scroll at the bottom of the page. In Mozilla section, temporary uncheck the option: Scan secure traffic in Mozilla applications

Прочитайте этот ответ в контексте 👍 1

Все ответы (4)

more options

Выбранное решение

Are you already up to date using version 68.2.2 ? Do you use 'Kaspersky' ? If yes: If you're using Kaspersky, you don't have to touch anything for TB, but make some adjustments in Kaspersky:

Suggestions from Kaspersky support to confirm if the problem caused by Kaspersky : - Uninstall software potentially incompatible with Kaspersky ( eg:WinPcap and Glary Utilities).

- Open Kaspersky settings - Additional - Network and scroll at the bottom of the page. In Mozilla section, temporary uncheck the option: Scan secure traffic in Mozilla applications

more options

OK That seemed to work. Do we re-check the "Scan secure traffic..." now? And thanks for your help.

more options

funnyfarm1 said

OK That seemed to work. Do we re-check the "Scan secure traffic..." now? And thanks for your help.

Yes we do. As was said, temporarily uncheck that option.