X
Нажмите здесь, чтобы перейти на мобильную версию сайта.

Форум поддержки

I get "Primary account email required" when trying to create a new account, even after removing the email as secondary from my other account.

Размещено

I'm trying to set up a new account using new@example.com but I keep getting a "Primary account email required" message. I found new@example.com was set as a secondary email for the old@example.com account. I removed it and old@example.com no longer has a secondary email, but I'm still getting the "Primary account email required" message.

I'm trying to set up a new account using new@example.com but I keep getting a "Primary account email required" message. I found new@example.com was set as a secondary email for the old@example.com account. I removed it and old@example.com no longer has a secondary email, but I'm still getting the "Primary account email required" message.
Цитата

Дополнительные сведения о системе

Приложение

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0

Дополнительная информация

N!rvanA- 0 решений 3 ответов
Размещено

Try clearing all data and try again

Try clearing all data and try again
Помогла ли вам это? 0
Цитата
Размещено

Полезный ответ

I assume you meant clear everything under the history, but that didn't work. I get the same message even if I use a different broswer on a different PC. So I suspect it's a problem with the account and not the browser.

I assume you meant clear everything under the history, but that didn't work. I get the same message even if I use a different broswer on a different PC. So I suspect it's a problem with the account and not the browser.
Помогла ли вам это? 1
Цитата
Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.