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unable to sign in to GMail

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G Mail worked fine until mid day. Then Thunderbird unable to sign in to the account. I am able to sign in to my gmail account via the web browser(Firefox) no problem. I have checked the account settings to no avail. A number of times when G mail singed in I received the authorization window to allow Thunderbird to sign in and allowed it. Still no luck. Checked that nothing changed in my G Mail account settings via the browser. Troubleshooting information is below. Any suggestions would be deeply appreciated. Regards


 Application Basics
   Name: Thunderbird
   Version: 60.7.0
   Build ID: 20190519110825
   User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:60.0) Gecko/20100101 Thunderbird/60.7.0
   OS: Linux 4.19.45-1-MANJARO
   Multiprocess Windows: 0/0 (Disabled)
   Web Content Processes:
   Stylo: content = true (enabled by default), chrome = true (enabled by default)
   Enterprise Policies:
   Google Location Service Key: Found
   Google SafeBrowsing Key: Found
   Mozilla Location Service Key: Found
   Safe Mode: true
 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (imap) imap.hushmail.com:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , smtp.hushmail.com:587, alwaysSTARTTLS, passwordCleartext, true
 Extensions
     Name
     Version
     Enabled
     ID
       Enigmail
       2.0.11
       false
       {847b3a00-7ab1-11d4-8f02-006008948af5}
       Lightning
       6.2.7
       false
       {e2fda1a4-762b-4020-b5ad-a41df1933103}
 Security Software
   Type: Name
     Antivirus:
     Antispyware:
     Firewall:
 Graphics
     Features
     Compositing: Basic
     Asynchronous Pan/Zoom: none
     WebGL 1 Driver WSI Info: -
     WebGL 1 Driver Renderer: WebGL is currently disabled.
     WebGL 1 Driver Version: -
     WebGL 1 Driver Extensions: -
     WebGL 1 Extensions: -
     WebGL 2 Driver WSI Info: -
     WebGL 2 Driver Renderer: WebGL is currently disabled.
     WebGL 2 Driver Version: -
     WebGL 2 Driver Extensions: -
     WebGL 2 Extensions: -
     GPU #1
     Active: Yes
     Description: NVIDIA Corporation -- GeForce GTX 750 Ti/PCIe/SSE2
     Vendor ID: NVIDIA Corporation
     Device ID: GeForce GTX 750 Ti/PCIe/SSE2
     Driver Version: 4.6.0 NVIDIA 418.74
   GPU #2
     Diagnostics
     AzureCanvasAccelerated: 0
     AzureCanvasBackend: skia
     AzureContentBackend: skia
     AzureFallbackCanvasBackend: none
     CairoUseXRender: 0
     Decision Log
     HW_COMPOSITING: blocked by default: Acceleration blocked by platformblocked by runtime: Acceleration blocked by safe-mode
     OPENGL_COMPOSITING: unavailable by default: Hardware compositing is disabled
     WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable by runtime: Build doesn't include WebRender
     OMTP: disabled by default: Disabled by defaultblocked by runtime: OMTP blocked by safe-mode
   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Media
     Audio Backend: remote
     Max Channels: 2
     Preferred Channel Layout: stereo
     Preferred Sample Rate: 48000
     Output Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       HDA NVidia Digital Stereo (HDMI 3)
       /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1
       NVIDIA Corporation
       Enabled
       None
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 1 - 384000
       0 - 0
       Built-in Audio Analog Stereo
       /devices/pci0000:00/0000:00:1f.3/sound/card0
       Intel Corporation
       Enabled
       All
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 1 - 384000
       0 - 0
     Input Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Monitor of HDA NVidia Digital Stereo (HDMI 3)
       /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1
       NVIDIA Corporation
       Enabled
       None
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 1 - 384000
       0 - 0
       Monitor of Built-in Audio Analog Stereo
       /devices/pci0000:00/0000:00:1f.3/sound/card0
       Intel Corporation
       Enabled
       All
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 1 - 384000
       0 - 0
 Important Modified Preferences
   accessibility.typeaheadfind.flashBar: 0
   browser.cache.disk.capacity: 358400
   browser.cache.disk.filesystem_reported: 1
   browser.cache.disk.hashstats_reported: 1
   extensions.lastAppVersion: 60.7.0
   font.internaluseonly.changed: true
   media.gmp.storage.version.observed: 1
   network.cookie.prefsMigrated: true
   network.predictor.cleaned-up: true
   places.database.lastMaintenance: 1558978655
   places.history.expiration.transient_current_max_pages: 84661
   print.print_bgcolor: false
   print.print_bgimages: false
   print.print_duplex: 0
   print.print_evenpages: true
   print.print_margin_bottom: 0.5
   print.print_margin_left: 0.5
   print.print_margin_right: 0.5
   print.print_margin_top: 0.5
   print.print_oddpages: true
   print.print_orientation: 0
   print.print_page_delay: 50
   print.print_paper_data: 0
   print.print_paper_height: 11.00
   print.print_paper_name: na_letter
   print.print_paper_size_unit: 0
   print.print_paper_width: 8.50
   print.print_scaling: 1.00
   print.print_shrink_to_fit: true
   print.print_to_file: false
   print.print_unwriteable_margin_bottom: 56
   print.print_unwriteable_margin_left: 25
   print.print_unwriteable_margin_right: 25
   print.print_unwriteable_margin_top: 25
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1558272718
 Important Locked Preferences
 Places Database
 JavaScript
 Incremental GC: true
 Accessibility
   Activated: false
   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.21
     4.21
     NSS
     3.44
     3.44
     NSSSMIME
     3.44
     3.44
     NSSSSL
     3.44
     3.44
     NSSUTIL
     3.44
     3.44
 Sandbox
   Seccomp-BPF (System Call Filtering): true
   Seccomp Thread Synchronization: true
   User Namespaces for privileged processes: true
   User Namespaces: false
   Content Process Sandboxing: true
   Media Plugin Sandboxing: true
   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 0
 Rejected System Calls
     #
     Seconds Ago
     PID
     TID
     Process Type
     Syscall
     Arguments
 Internationalization & Localization
     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US","und"]
     Regional Preferences: ["en-US"]
     Default Locale: "und"
     Operating System
     System Locales: ["en-US"]
     Regional Preferences: ["en-US"]
G Mail worked fine until mid day. Then Thunderbird unable to sign in to the account. I am able to sign in to my gmail account via the web browser(Firefox) no problem. I have checked the account settings to no avail. A number of times when G mail singed in I received the authorization window to allow Thunderbird to sign in and allowed it. Still no luck. Checked that nothing changed in my G Mail account settings via the browser. Troubleshooting information is below. Any suggestions would be deeply appreciated. Regards Application Basics Name: Thunderbird Version: 60.7.0 Build ID: 20190519110825 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:60.0) Gecko/20100101 Thunderbird/60.7.0 OS: Linux 4.19.45-1-MANJARO Multiprocess Windows: 0/0 (Disabled) Web Content Processes: Stylo: content = true (enabled by default), chrome = true (enabled by default) Enterprise Policies: Google Location Service Key: Found Google SafeBrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: true Mail and News Accounts account1: INCOMING: account1, , (imap) imap.gmail.com:993, SSL, OAuth2 OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext account3: INCOMING: account3, , (imap) imap.hushmail.com:143, alwaysSTARTTLS, passwordCleartext OUTGOING: , smtp.hushmail.com:587, alwaysSTARTTLS, passwordCleartext, true Extensions Name Version Enabled ID Enigmail 2.0.11 false {847b3a00-7ab1-11d4-8f02-006008948af5} Lightning 6.2.7 false {e2fda1a4-762b-4020-b5ad-a41df1933103} Security Software Type: Name Antivirus: Antispyware: Firewall: Graphics Features Compositing: Basic Asynchronous Pan/Zoom: none WebGL 1 Driver WSI Info: - WebGL 1 Driver Renderer: WebGL is currently disabled. WebGL 1 Driver Version: - WebGL 1 Driver Extensions: - WebGL 1 Extensions: - WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL is currently disabled. WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - GPU #1 Active: Yes Description: NVIDIA Corporation -- GeForce GTX 750 Ti/PCIe/SSE2 Vendor ID: NVIDIA Corporation Device ID: GeForce GTX 750 Ti/PCIe/SSE2 Driver Version: 4.6.0 NVIDIA 418.74 GPU #2 Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: none CairoUseXRender: 0 Decision Log HW_COMPOSITING: blocked by default: Acceleration blocked by platformblocked by runtime: Acceleration blocked by safe-mode OPENGL_COMPOSITING: unavailable by default: Hardware compositing is disabled WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable by runtime: Build doesn't include WebRender OMTP: disabled by default: Disabled by defaultblocked by runtime: OMTP blocked by safe-mode Crash Guard Disabled Features Workarounds Failure Log Media Audio Backend: remote Max Channels: 2 Preferred Channel Layout: stereo Preferred Sample Rate: 48000 Output Devices Name Group Vendor State Preferred Format Channels Rate Latency HDA NVidia Digital Stereo (HDMI 3) /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1 NVIDIA Corporation Enabled None default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 48000, support: 1 - 384000 0 - 0 Built-in Audio Analog Stereo /devices/pci0000:00/0000:00:1f.3/sound/card0 Intel Corporation Enabled All default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 48000, support: 1 - 384000 0 - 0 Input Devices Name Group Vendor State Preferred Format Channels Rate Latency Monitor of HDA NVidia Digital Stereo (HDMI 3) /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1 NVIDIA Corporation Enabled None default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 48000, support: 1 - 384000 0 - 0 Monitor of Built-in Audio Analog Stereo /devices/pci0000:00/0000:00:1f.3/sound/card0 Intel Corporation Enabled All default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 48000, support: 1 - 384000 0 - 0 Important Modified Preferences accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 extensions.lastAppVersion: 60.7.0 font.internaluseonly.changed: true media.gmp.storage.version.observed: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1558978655 places.history.expiration.transient_current_max_pages: 84661 print.print_bgcolor: false print.print_bgimages: false print.print_duplex: 0 print.print_evenpages: true print.print_margin_bottom: 0.5 print.print_margin_left: 0.5 print.print_margin_right: 0.5 print.print_margin_top: 0.5 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_paper_data: 0 print.print_paper_height: 11.00 print.print_paper_name: na_letter print.print_paper_size_unit: 0 print.print_paper_width: 8.50 print.print_scaling: 1.00 print.print_shrink_to_fit: true print.print_to_file: false print.print_unwriteable_margin_bottom: 56 print.print_unwriteable_margin_left: 25 print.print_unwriteable_margin_right: 25 print.print_unwriteable_margin_top: 25 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1558272718 Important Locked Preferences Places Database JavaScript Incremental GC: true Accessibility Activated: false Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.21 4.21 NSS 3.44 3.44 NSSSMIME 3.44 3.44 NSSSSL 3.44 3.44 NSSUTIL 3.44 3.44 Sandbox Seccomp-BPF (System Call Filtering): true Seccomp Thread Synchronization: true User Namespaces for privileged processes: true User Namespaces: false Content Process Sandboxing: true Media Plugin Sandboxing: true Content Process Sandbox Level: 0 Effective Content Process Sandbox Level: 0 Rejected System Calls # Seconds Ago PID TID Process Type Syscall Arguments Internationalization & Localization Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US","und"] Regional Preferences: ["en-US"] Default Locale: "und" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Выбранное решение

Working again at least for now @5:30 PM 2 June. Thanks to the forum for being here. Evidently a G Mail problem.

Regards

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  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:67.0) Gecko/20100101 Firefox/67.0

Дополнительная информация

Задавший вопрос

As an addendum I notice recent posts by a number of others having similar problems with authentication--which is basically my problem.......so I am going to guess that the problem lies with G Mail. Regards

As an addendum I notice recent posts by a number of others having similar problems with authentication--which is basically my problem.......so I am going to guess that the problem lies with G Mail. Regards
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Выбранное решение

Working again at least for now @5:30 PM 2 June. Thanks to the forum for being here. Evidently a G Mail problem.

Regards

Working again at least for now @5:30 PM 2 June. Thanks to the forum for being here. Evidently a G Mail problem. Regards
Помогла ли вам это?
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