I don't understand why, when I put my password i don't see "bozze" "modelli" "posta inviata" and "archivi"
In my pc, I have 4 account in thunderbird, but I don't see the same "tree" for each account.
For example: account segreteria.tecniche-erboristiche@unito.it I have "posta in arrivo" - "bozze" - "modelli" - "posta inviata" - "Archivi" and them I have the folder: "cestino" - "gmail" - "bozze" - "cestino" - "posta inviata"
and for my personal account sabina.fornetti@unito.it i have only "posta in arrivo" and the folder: cestino - bozze - posta inviata
I think there is a problem with the configuration system, in fact when I send a message then this is not saved in the sent-folder.
Could you give me kindle attention to solve my problem?
Best regards Sabina
Все ответы (1)
In order for us to better investigate this issue you need to add a little more non-personal information.
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
- Do you use anti-virus and firewall software? What is the version?
- Who is the email provider?
- Who is the internet provider?
- What is the exact error message?
- What steps did you take right before this happened?
Please post back with this information and any other questions you might have.