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Tabs lock up - Ctrl-Atl_Del then cancel TaskManager to resolve

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  • 1 имеет эту проблему
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  • Последний ответ от FredMcD

MarkA77
MarkA77
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In the past month or so I've noticed that FireFox (now 59.0.2) will lock up with several tabs, can't delete any. However, I can call up Task Manager then Cancel it and it's working again with the tab to delete removed. Why? How to fix? This happens several times a day.

In the past month or so I've noticed that FireFox (now 59.0.2) will lock up with several tabs, can't delete any. However, I can call up Task Manager then Cancel it and it's working again with the tab to delete removed. Why? How to fix? This happens several times a day.

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FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support