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Is Mozilla working on the many problems associated with Quantum, some of which I've been experiencing for a few weeks?

  • 6 ответов
  • 2 имеют эту проблему
  • 1 просмотр
  • Последний ответ от gailrh

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Within the last three to four weeks I've been experiencing extreme site-load slowness with the newest Quantum update. I run Windows 7 Home. I've searched out solutions in this forum and tried one of them (modifying the accessibility.force_disabled to "1"), which didn't improve my performance. The many others, including "Refresh" and running in Safe Mode, don't seem feasible to me, especially since I have 40+ profiles and am not particularly computer savvy. Firefox didn't start to operate slowly for me until three or four weeks ago, even though some of the Quantum updates had already come through. I've checked for viruses and I seem to be clean. I'm using less than half of my hard drive space. My processor is i5. My RAM is 4GB. I thought the problem might be my computer but when I began combing through Mozilla for solutions I found that my distressing performance appears to be the majority experience and many, many users are having much worse problems than I am. I, for instance, am not experiencing browser-crash. Yet. All I want is a well running Firefox Browser, as I had up until 3 or 4 weeks ago, and soon. My question is, Mozilla, are you working on this? Post haste, please?

Within the last three to four weeks I've been experiencing extreme site-load slowness with the newest Quantum update. I run Windows 7 Home. I've searched out solutions in this forum and tried one of them (modifying the accessibility.force_disabled to "1"), which didn't improve my performance. The many others, including "Refresh" and running in Safe Mode, don't seem feasible to me, especially since I have 40+ profiles and am not particularly computer savvy. Firefox didn't start to operate slowly for me until three or four weeks ago, even though some of the Quantum updates had already come through. I've checked for viruses and I seem to be clean. I'm using less than half of my hard drive space. My processor is i5. My RAM is 4GB. I thought the problem might be my computer but when I began combing through Mozilla for solutions I found that my distressing performance appears to be the majority experience and many, many users are having much worse problems than I am. I, for instance, am not experiencing browser-crash. Yet. All I want is a well running Firefox Browser, as I had up until 3 or 4 weeks ago, and soon. My question is, Mozilla, are you working on this? Post haste, please?

Все ответы (6)

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You may find that turning off hardware acceleration in the settings makes your Quantum behave like Firefox 56. That is my experience.

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Does the problem continue using Safe Mode?

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.


https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

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Timtak: Thank you! Your suggestion shaved a noticeable number of seconds off my profile load time. Some of my older profiles already had hardware acceleration turned off, which tells me that this must have been the default before Quantum seized Firefox protocol. Another work-around I discovered: A few more load seconds can be shaved by deleting the Default Search Engine dialogue box in the url/icon row. Loading still isn't as snappy as it was some months ago, but much better than the last few weeks. FredMcD: I'll try Safe Mode after a good night's sleep. In the meantime, Timtak's suggestion and my work-around might tell you something, too. I think over the last few days I've read most of the articles you've posted but I'll review them tomorrow in case I missed something. I will report back on my results with Safe Mode. Stand by, please, FredMcD. In the meantime, Mozilla programmers, please take note, using a browser should be seamless and practically thoughtless with user work-arounds being unnecessary, as Firefox has been in the past. I do appreciate the meticulous, individualized attention you are paying to all the problems Quantum is causing but, you know, wouldn't it be easier if Quantum operated so smoothly that attention didn't need to be paid to it or its users?

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For me my acceleration settings stayed on default for FF and never changed even when I installed FF57+. I left my default search engine and most settings as is and have no issues using FF57+. What I found might be the cause was upgrading to FF57+. What I found to work was to uninstall all previous FF and deleting the Mozilla folder and reinstalling the new FF57+ doesn't have issues from those whom does the upgrading.

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gailrh said

... especially since I have 40+ profiles and am not particularly computer savvy. ...

Is this what you mean by "Profiles"? https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data Or are you attempting to describe something else?

If so, why the need for so many Profiles? Especially if you're not "computer savvy".

How do 40 Profiles help you use Firefox better than 1 Profile does? What benefits do you perceive from using more that 1 Profile?

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To: the-edmeister: Yes, the link you included describes what I mean by profiles. I do a lot of stuff online and having separate profiles allows me to keep bookmarks, cookies, histories, extensions and add-ons separate. Good point about whether I'm computer savvy. I hang out with a lot of people who are high level computer geeks. Comparing my computer facility with them, I come up wanting. Why aren't any of them helping me with this problem? Aside from our relationships not being based on computer fluency, before coming here I did, indeed, poll everyone I could think of. None of them uses the Firefox Browser. Every single one uses Safari, IE or Chrome. A few used FF in the past but weren't interested in helping me solve the Quantum problems, although they were sympathetic. To WestEnd: I'm trying to avoid the complications involved in deleting the latest version of FF and reinstalling an earlier version, considering my multiple profiles. This may be necessary, though. Thanks for directing me to the idea of deleting all traces of Mozilla before reinstalling. Wouldn't have occurred to me. So, I'm about to try a minor tweak I thought of this morning, then on to comparing operation in Safe Mode to non-Safe Mode operation. Will report back, as time and attention to the rest of my life allow.