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After update to Firefox 57.0.1 on Mac OS 10.9.5, Gmail sign-in page will not accept "next" button to get to password entry.

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  • Последний ответ от Shadow110

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Mac OS 10.9.5 - Updated Firefox to 57.0.1. No problems in past, but when I try to sign-in to my Gmail account, I enter account email address, but the "next" button shows a darker color when I click on it, but does not open the next screen where I would enter a password. Works fine on my phone and iPad, and on the computer in Safari. Thanks for any guidance. MJ

Update - problem solved. The new Firefox was not playing well with NoScript. Just in case anyone else is having issues.

Mac OS 10.9.5 - Updated Firefox to 57.0.1. No problems in past, but when I try to sign-in to my Gmail account, I enter account email address, but the "next" button shows a darker color when I click on it, but does not open the next screen where I would enter a password. Works fine on my phone and iPad, and on the computer in Safari. Thanks for any guidance. MJ Update - problem solved. The new Firefox was not playing well with NoScript. Just in case anyone else is having issues.

Изменено MJ

Выбранное решение

Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

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Выбранное решение

Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.