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Firefox crashes

  • 3 ответа
  • 2 имеют эту проблему
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  • Последний ответ от Cliff007

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Fire Fox kept crashing on me and at one point it asked me if i wanted to log on as the "default user" or the other default user. Apparently i chose the wrong one because all of my important book marks are gone. How do i get back on the other "default user"?

Fire Fox kept crashing on me and at one point it asked me if i wanted to log on as the "default user" or the other default user. Apparently i chose the wrong one because all of my important book marks are gone. How do i get back on the other "default user"?

Выбранное решение

Hmm, it's possible that your regular (default) profile was locked so Firefox created an alternate. It's worth a try to see whether you can get back into the old one. Here's how:

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page may list one or more different profiles. The one you using right now will have this statement:

This is the profile in use and it cannot be deleted.

To try a different one, click the Set as default profile button below that profile, then scroll back up and click the Restart normally button. (There are some other buttons, but I think those are still "under construction" so please ignore them.)

Does that one have your lost settings?

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Выбранное решение

Hmm, it's possible that your regular (default) profile was locked so Firefox created an alternate. It's worth a try to see whether you can get back into the old one. Here's how:

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page may list one or more different profiles. The one you using right now will have this statement:

This is the profile in use and it cannot be deleted.

To try a different one, click the Set as default profile button below that profile, then scroll back up and click the Restart normally button. (There are some other buttons, but I think those are still "under construction" so please ignore them.)

Does that one have your lost settings?

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jscher2000, that is pretty much what happened. When it crashed for some reason it asked me to choose the default user and apparently i chose one not in use. Once i was able to locate the user choices i was then able to choose the "other default user" (which neither of which were named specifically) and bingo all my bookmarks came back. Thanks for the reply, wish i would have seen it sooner, it took me a minute to locate the user options.