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Firefox crashes all the time, I think it's Adobe Flash.

  • 8 ответов
  • 6 имеют эту проблему
  • 70 просмотров
  • Последний ответ от thejduman

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This has been happening for a couple of months now. Firefox has been crashing ever so often, and because it usually happens when flash content is being run; i.e., a video or a web game. Another reason that leads me to believe this is Flash is that before I had this problem, flash would eat up my CPU, and I would be peaking at 100%! Another problem that I am having right now: I can't have two Flash things actively running at the same time, or else Flash will crash, for example, a video and a game. Ads don't seem to crash Flash as often, but it will sometimes happen, especially if there is a lot of moving content. Anyways, you can look at some crash logs to try and figure out what is happening with my issues.

	Date Submitted

bp-e8136a87-c3eb-4f06-8061-b22562150901 9/1/2015 5:22 PM bp-68cd0cc6-be8e-458f-80ef-251b92150831 8/31/2015 7:02 PM bp-dc89edba-a8f9-43f6-952f-f08382150831 8/31/2015 6:42 PM bp-f8c0dbf1-7791-4a89-a87c-2c21b2150831 8/31/2015 4:13 PM bp-4c03b5db-9d6d-4548-98d4-dc8002150830

Все ответы (8)

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This is not a cure, but should let the web page load without crashing.

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it


The crash report flagged these programs;

bp-e8136a87-c3eb-4f06-8061-b22562150901

dnsapi.dll = DNS Client = Windows

atidxx32.dll = Advanced Micro Devices = Radeon DirectX

IPSEng32.dll = Symantec Intrusion Detection +++++++++++++++++++++++++ Total Virtual Memory 4294836224

Available Virtual Memory 2962391040

System Memory Use Percentage 77

Available Page File 5265420288

Available Physical Memory 937447424


bp-68cd0cc6-be8e-458f-80ef-251b92150831

Signature PluginWndProcInternal

atidxx32.dll = Advanced Micro Devices = Radeon DirectX

cclib.dll = Antivirus Control Center

IPSEng32.dll = Symantec Intrusion Detection +++++++++++++++++++ This is for Sumo's Related Bugs

723133 VERIFIED FIXED Crash Report [@ PluginWndProcInternal ] stack overflow from infinite recursion


bp-dc89edba-a8f9-43f6-952f-f08382150831

Attention Sumo's: there are 20 Related Bugs.


All the crash reports are showing high memory usage.

Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Изменено FredMcD

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FredMcD said

This is not a cure, but should let the web page load without crashing. Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it

The crash report flagged these programs;

bp-e8136a87-c3eb-4f06-8061-b22562150901

dnsapi.dll = DNS Client = Windows

atidxx32.dll = Advanced Micro Devices = Radeon DirectX

IPSEng32.dll = Symantec Intrusion Detection +++++++++++++++++++++++++ Total Virtual Memory 4294836224

Available Virtual Memory 2962391040

System Memory Use Percentage 77

Available Page File 5265420288

Available Physical Memory 937447424


bp-68cd0cc6-be8e-458f-80ef-251b92150831

Signature PluginWndProcInternal

atidxx32.dll = Advanced Micro Devices = Radeon DirectX

cclib.dll = Antivirus Control Center

IPSEng32.dll = Symantec Intrusion Detection +++++++++++++++++++ This is for Sumo's Related Bugs

723133 VERIFIED FIXED Crash Report [@ PluginWndProcInternal ] stack overflow from infinite recursion


bp-dc89edba-a8f9-43f6-952f-f08382150831

Attention Sumo's: there are 20 Related Bugs.


All the crash reports are showing high memory usage.

Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Yeah, I have been getting lots of high memory usage from Firefox, which is likely crashing when I have no memory. The other thing that eats up more memory than Firefox is Service Host: Local System. Any idea why?

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I tried some of the solutions, and will let you know if they work. In the meantime, there's this memory report that might be helpful: http://pastebin.com/ynqsEpsV

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You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

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OK, so I decided to put new RAM in my computer, hoping that it would solve the problem. It didn't. I didn't notice any high usage from Task Manager of any kind when Firefox crashes, but it usually crashes when I try to download a file, particularly a big one, or if I try to download more than one file at the same time. I do not notice any high CPU or RAM usage in Task Manager. Here are my last 5 crash reports:

bp-d38ebf92-270c-4bb1-8ccd-0dd4a2151206 12/6/2015 11:43 AM bp-beca748d-d062-4197-9fee-f02872151201 12/1/2015 5:34 PM bp-3e67bca7-984a-4919-a3d9-f95822151201 11/30/2015 7:05 PM bp-5b6cd6bb-e203-441a-bdc3-18b562151121 11/21/2015 4:57 PM bp-16455a5d-c07e-4a75-973b-0a6832151118 11/18/2015 6:15 PM

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atiumdva.dll = ATI Technologies Inc. = Radeon Video Acceleration Universal Driver

atidxx32.dll = Advanced Micro Devices = http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

atiumdag.dll = ATI Technologies Inc = Radeon DirectX Universal Driver

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

IPSEng32.dll = Symantec Intrusion Detection


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Oh also Firefox crashes when I close it too