Thunderbird Community Forum

I have not been able to get Thunderbird to work with my outlook.com email address since MS requires 2FA, for me about 3 days ago. My server configuration is :

W10/32 bit fully patched Thunderbird 128.2.3esr (32 bit) POP Mail Server outlook.office.365.com, port 995 my MS "user name" which is my email xxxx.outlook.com SSl/TLS OAuth2

       In SMTP Server 

outlook.office365.com 465 SSL/TLS OAuth2 xxxx@outlook.com

The error message I get with this config says "Thunderbird could not connect to server outlook.office365.com; the connection was refused".

I DO NOT have an office365 account.

Logging to www.outlook.com with my UN (=outlook.com email address) and password WORKD. Although the lack of a way to turn off the MS spam filtering makes it useless. I have put some MS thing on my phone and I have to do some 2FA thing when bringing up www.outlook.com.

Help please.

Whenever I try to send an e mail or reply to an email I get an error message telling me that the Connection to the Outgoing Server SMTP was lost in the middle of the transaction. I have check with my ISP (Telstra Australia) and there is no fault at their end. The account settings in Thunderbird are correct and I have the latest version. I can receive e mails but cant send any. This problem has only occured in the last couple of days. Can you help please.

I have installed T'bird in a new replacement pc and also added my two accounts. However, I now need to include my many Local Folders using Profile Folder information from the old pc.

Should I delete all the account information I have installed in my new pc T'bird prior to installing the Profile Folder copy? Thanks Ron

Using Tbird 78.14.0 (64 bit) with Windows 10. I can no longer access the Page Setup screen properly. I suspect it's because I accidentally put a very big value in for the top margin. The print preview for even a short email says it's many pages, there's no text visible on any of those pages, the only part of the Page Setup screen visible is OK and Cancel at the bottom, and I can't get to the top of the screen. I've tried closing and re-opening Tbird to no avail. How can I get to the top of the Page Setup screen to fix the problem?

Installed older version of Thunderbird (15) on top of newer version (120)>> lost access to profiles??

How can I now re-install 128? It won't download.

using Windows 10, HP 500-c60

This is sent as feedback only. The problem is happening on two different accounts (separate computers) of ours - again, since the last Thunderbird update. If it gets worse, I will try to re-install Thunderbird.

Problem

I am trying to index a large IMAP mailbox. The indexer seems to be working fine then always stops while indexing the 'Archive' folder (~27k messages). Gets to a certain % and stops. This is the first time I have tried to index this mailbox.

Steps I have tried

• Close and re-open TB
• The indexing will restart happily and will index new emails but will still get stuck at some point during the Archive folder
• Deleted the global-messages-db.sqlite and attempted rebuild as per here
• Repair folder (Archive)
• The percentage it 'stops' at will vary if I have done one of the above steps (e.g repair) but if you just close and re-open it always appears to stop at the same place.

Errors/Debugging

When it stops that co-incides with the following error messages (This is repeatable): (Sorry I don't know how to format code blocks on this forum, trying standard MD)

First:

TypeError: RecurIterator._expandMap[this.rule.freq] is undefined Ical.sys.mjs:5082:24

   setup_defaults resource:///modules/calendar/Ical.sys.mjs:5082
   init resource:///modules/calendar/Ical.sys.mjs:3949
   fromData resource:///modules/calendar/Ical.sys.mjs:3887
   RecurIterator resource:///modules/calendar/Ical.sys.mjs:3761
   iterator resource:///modules/calendar/Ical.sys.mjs:5387
   _expandComponent resource:///modules/calendar/Ical.sys.mjs:2882
   _ensureCoverage resource:///modules/calendar/Ical.sys.mjs:2791
   utcOffset resource:///modules/calendar/Ical.sys.mjs:2682
   convert_time resource:///modules/calendar/Ical.sys.mjs:2458
   convertToZone resource:///modules/calendar/Ical.sys.mjs:1531
   getInTimezone resource:///modules/CalDateTime.sys.mjs:133
   getItemDates resource:///modules/calendar/utils/calDateTimeFormatter.sys.mjs:453
   formatItemInterval resource:///modules/calendar/utils/calDateTimeFormatter.sys.mjs:474
   updateInvitationOverlay resource:///modules/calendar/utils/calInvitationUtils.sys.mjs:432
   setField resource:///modules/calendar/utils/calInvitationUtils.sys.mjs:380
   updateInvitationOverlay resource:///modules/calendar/utils/calInvitationUtils.sys.mjs:418
   createInvitationOverlay resource:///modules/calendar/utils/calInvitationUtils.sys.mjs:292
   convertToHTML resource:///modules/CalMimeConverter.sys.mjs:59

Second:

NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS: [JavaScript Error: "RecurIterator._expandMap[this.rule.freq] is undefined" {file: "resource:///modules/calendar/Ical.sys.mjs" line: 5082}]'[JavaScript Error: "RecurIterator._expandMap[this.rule.freq] is undefined" {file: "resource:///modules/calendar/Ical.sys.mjs" line: 5082}]' when calling method: [calIDateTime::getInTimezone] calDateTimeFormatter.sys.mjs:453

   getItemDates resource:///modules/calendar/utils/calDateTimeFormatter.sys.mjs:453
   formatItemInterval resource:///modules/calendar/utils/calDateTimeFormatter.sys.mjs:474
   updateInvitationOverlay resource:///modules/calendar/utils/calInvitationUtils.sys.mjs:432
   setField resource:///modules/calendar/utils/calInvitationUtils.sys.mjs:380
   updateInvitationOverlay resource:///modules/calendar/utils/calInvitationUtils.sys.mjs:418
   createInvitationOverlay resource:///modules/calendar/utils/calInvitationUtils.sys.mjs:292
   convertToHTML resource:///modules/CalMimeConverter.sys.mjs:59

A user (u758982) reported similar error messages in This bug report

However the bug reported (and now apparently fixed) related to:

TypeError: aPart is null MimeMessage.sys.mjs:142:7

Which in the case of u758982 followed the messages I have above.

I do not get the MimeMessage error.

Setup

Thunderbird 128.3.0esr (64bit) on Mac OS (14.6.1).

My thoughts

I presume there is a particular e-mail in that folder which has some kind of issue or error that causes the indexer to halt. I presume it's in some way related to calendar (e.g. and ICS invite or something with a formatting error) as the error messages seem to indicate that. Unforuntately I can't identify which e-mail it is or I'd probably just deal with that.

I'd appreciate any help in troubleshooting - if it's an error on my side or can be easily fixed (.e.g identify the e-mail!). Happy to provide more details as needed.

Thanks in advance.

Note: this was originally posted in the Thunderbird Reddit but appears to have been auto-removed. I'm unclear why so posting here instead.

Since the latest Thunderbird release I've noticed the client has really slowed, especially when sending email. I used to be able to click Send and a few seconds later my email, including attachments, was sent. Now I sit and wait for up to a minute while the T-bird spinner spins and then eventually sends the email. Even the smallest email with no attachments takes longer.

I understand you want to continue to make Thunderbird better. I've been a programmer for 30 years myself. But I also understand that just because you can do a thing with software doesn't always mean you should do it. To the best of my knowledge the email server I use has not changed. So I put the blame on Thunderbird.

Email clients are supposed to send and receive email, period. Trying to turn Thunderbird into a one-stop shop is not a good idea. There are many of us out here who don't use Outlook specifically for that reason. You had a great client up until this last release. See if you can get it back.

I've been on Thunderbird for almost 20 years and a Mozilla fan. Have evolved a fairly elaborate configuration of local (POP) email folders, rules, calendar, and accounts to manage & organize email activity, retention, archiving, etc. I've not had to deal with Profiles in previous upgrades and don't have much experience with it.

The recent Oct 1 push of Firefox & Thunderbird 131.0 releases took me by surprise. I was able to re-implement the previous Firefox profile to recover bookmarks, cookies, passwords, etc. However, when T-Bird warned that 131.0 was Beta & unsupported I took the suggestion to download & install the current supported release: 128.3.0 (I was on 128.2.3). Then hell came.

Once downloaded, installed & launched, Thunderbird 128.3 cautioned the new profile created with T-Bird 131.0 was incompatible with previous versions and that I should create a new one, which I did. Still could not get new T-Bird to recognize previous profile, so I tried uninstalling, downloading & reinstalling 128.3 multiple times, each time prompted to create a new profile before proceeding. I tried to follow the previous profile restoration process detailed on support forums & articles, but none seemed specifically relevant to my situation.

I located my profiles in the appdata roaming profile folder, including what I think are most recent based on size of mail folders. Can't determine whether I had just one or several in use due to the extent of my setup. Could really use some help & advice to: 1) Determine which profile was in most recent use prior to T-Bird upgrade. 2) Whether more than one profile was in use. 3) Re-implement the profile I was using on T-Bird 128.2.3 with my new 128.3.0

Regards & many thanks in advance, John C Houston

PS You'll ask why I would upgrade to 131.0 from 128.2.3. Answer: it was on auto-update and 131.0 is what was pushed. No more auto-updates for this guy!

bold text Previously I put the mouse on bottom of very long list and pushed them up until I had a workable IN BOX list. They were not lost they kept the displayed list the same as I deleted emails after reading.

Barry

This is what most of my received e-mail messages now look like:

<td align=3D"left" bgcolor=3D"#ED3B30">

Some e-mails can still be read but the message is from a previously deleted e-mail and is not what the current e-mail is about. (A message from a previous e-mail has been inserted into the body of the new e-mail and the info. in the new e-mail has vanished.)

Can someone help me? Thank you.

I got an email from Microsoft saying my Live.com or Outlook.com email accounts won't be supported in Thunderbird UNLESS I change the settings to OAuth2 in incoming and outgoing server settings.

I even REMOVED the email account and re-added it making sure it was OAuth2.

But for my live.com & outlook.com email accounts I continually get prompts for passwords from Thunderbird. Sometimes I can't even click the RED X at the upper right to shut the prompt down. I just happens over and over until I give it what it wants.

I am tempted to shut down all Microsoft email accounts and switch to Gmail.

I have Thunderbird version 115.12.2 (64-bit) I used Windows 11 23H2 build 22631.3810 Windows Feature Experience Pack 1000.22700.1020.0

Any idea how to stop these prompts?

I like Thunderbird much more than any other email program I have ever used, and would like to keep it

As of 3 days ago I am finding that all emails and spam I get are all missing logos as well as anthing not script. Many are just blank and right click produces nothing. Dont know what you did but please undo it, Im not in the mood to go find another email host. Thank you

I am maxing out my Comcast email space allowance (10 gb) and want to move it all to my PC. (i don’t want an encrypted backup, but something readable.) I thought I could use Thunderbird and set up a POP3 account on Thunderbird with the option to leave emails on the server. It downloaded only the Inbox, not the subfolders. I read on the Forum that that is what happens with POP3. My understanding of IMAP is that I don’t get the actual email on Thunderbird, because it stays on the Comcast server.

Is there a way to download all those emails and folders to Thundebird (to keep) and then delete them from Comcast? I don’t plan to use the Thunderbird client for my day-to-day email, simply to store the last 10 years of email.

I have tried to research the forum articles so that I don’t bother anyone needlessly, but can’t find an answer. Thank you.

Kia Ora Koutou from Aotearoa New Zealand.

After several hours of sheer frustration, including reading a significant number of posts I am still without result.

Thunderbird keeps asking for my my password for both my SMTP and IMAP settings despite all of these being correct.

I have checked with my domain and email provider (mail.1stdomains.co.nz) and they inform me that it appears to be a thunderbird settings.

Checking the thunderbird settings they are correct including passwords, however, the mail client just refuses to download the mail providing a dialogue box with "login to account "<PRIVACY>" failed. Enter new password, Cancel, Retry.

Is there some way to fix this error?

My Thunderbird Email was on auto password sign in when I would boot up, a couple of days while in start up mode on my computer my area had a blackout. When the power supply returned my Thunderbird Email would not start up and requested my password which I have forgot as it is a while since I last used it. Could someone please advise how do I reset my password in Thunderbird... Thank You Derek

I received on 2024-09-25 about a dozen messages from various senders in my Thunderbird mailer from the University of Calgary mail system, around 2 p.m. and at least 50 emails in about a 12-hour period starting on Sept. 19 at about 2 a.m. that had recognizable sender names and subject lines as well as time and date stamps, but were either replaced by text from emails sent years earlier or corrupted (encoded?) in some way. For example, the email below was supposed to be from "Physics and Astronomy general announcements" on 2014-09-25, 2:15 p.m. but note the date in the header. This corruption of new emails is happening at irregular intervals, and I would very much like to know why and how to stop it from occurring. It seems to me that there is replacement of the contents of new emails with old, possibly compacted, email contents, if that makes any sense. Emails read on my account at the University of Calgary webmail system shows no such corruption, so it appears to be a problem on my Thundermail mailer. Look I like to use Thunderbird as opposed to a clunky Microsoft system, so

any help would be appreciated.  Thanks for your attention.  

- Gene Milone encl.: "On 2024-09-25 2:15 p.m., Physics and Astronomy general announcements wrote: > --_004_a2e30ad69a88a96097bdb50ed206edaeucalgaryca_ > Content-Type: text/x-vcard; name="milone.vcf" > Content-Description: milone.vcf > Content-Disposition: attachment; filename="milone.vcf"; size=456; > creation-date="Wed, 10 Jul 2019 21:37:05 GMT"; > modification-date="Wed, 10 Jul 2019 21:37:05 GMT" > Content-ID: <6D8F7C2F6E8D294BB4BD7D7080C00767@CANPRD01.PROD.OUTLOOK.COM> > Content-Transfer-Encoding: base64 > > YmVnaW46dmNhcmQNCmZuOkRyLiBFLiBGLiAgTWlsb25lDQpuOk1pbG9uZTtEci4gRS4gRi4gDQpl > bWFpbDtpbnRlcm5ldDptaWxvbmVAdWNhbGdhcnkuY2ENCnRlbDt3b3JrOjQwMy0yMjAtNTQxMg0K > dGVsO2ZheDo0MDMtMjg5LTMzMzENCnZlcnNpb246Mi4xDQplbmQ6dmNhcmQNCg0K >

When I open Thunderbird (Mozilla), my files are not current. In other words, the most recent emails, probably since the last time I used Thunderbird, in my file folders are missing. I have tried changing the server settings but I think they are correct. Please be patient with me, I am unfamiliar with all the terminology, etc. Also, when I first enter Thunderbird, it does not recognize my password. A window opens with the message "Login to server imap.postoffice.net with username john.fn@usa.net failed." That message also appears when I click on Get Messages. Thanks for any help.