IMAP folders get unsubscribed when deleting, moving or renaming a folder.

As per the subject, if I delete, move or rename a folder in my Icloud account, Thunderbird will promptly Unsubscribe all of the other folders. There are two other threads… (citește mai mult)

As per the subject, if I delete, move or rename a folder in my Icloud account, Thunderbird will promptly Unsubscribe all of the other folders. There are two other threads I found where this has happened, but no one has come up with an answer for this, and the threads have been archived. This seems like a bug to me as it only seems to be happening with Icloud accounts. Should I report it as a bug?

Asked by kp.seal acum 1 lună

Last reply by Matt acum 52 de minute

An inability to open and use Mozilla Thunderbird

Something happened to my Mozilla Thunderbird account. Suddenly, when I open Thunderbird to check or send emails, all that opens is my list of sent messages. I no longer h… (citește mai mult)

Something happened to my Mozilla Thunderbird account. Suddenly, when I open Thunderbird to check or send emails, all that opens is my list of sent messages. I no longer have my start page which allows me to compose and send and see new messages. I've been trying to get some help for the last three days or so as I'm 75 years old and feel crippled without my email account. I've been using Thunderbird for years and am used to its format and appearance, usability etc. and would just like to get it back to where it was.

Of course, I would like to be able to retain my older sent and received messages and my list of contacts and email addresses etc. I'm assuming that all of my information still exists in my Mozilla Thunderbird account somewhere and am wondering if it can all be restored on my computer. I need assistance in making that happen. I was not raised on computers and can easily get lost in all of the jargon, codes, etc. and my ISP can't help me with much of it other than to refer me to the Mozilla Thunderbird providers.

If nothing else, can I, should I, just download Mozilla Thunderbird again and start anew? I would really rather know that it can all be restored from somewhere if I can find the right link or person to help me and to not keep me bouncing around between robots and automated responses. I've attached a photo of what opens when I try to go into my email. My contacts (correspondents) and their email addys have been blocked out but I've tried to show all of the icons that are available to me, none of which seems to provide a solution to my problem.

I find that I AM able to receive my email on my ISP's email program but it is a very basic program which is not at all familiar to me. I also have two other email accounts on gmail that seem to be working fine but they are not accounts that were set up for day to day messaging. One of those accounts is associated with my wildlife photography website. 

Thank you, in advance, for any assistance from Mozilla Support.

Asked by jannu1 acum 11 ore

Last reply by Matt acum 1 oră

Clutter added to emails

Frequently my emails have added garbage as in "AwEBAQEBAQEBAQAAAAAAAAECAwQFBgcICQoL/8QAtREAAgECBAQDBAcFBAQAAQJ3AAECAxEEBSEx BhJBUQdhcRMiMoEIFEKRobHBCSMzUvAVYnLRChYkNOEl8R… (citește mai mult)

Frequently my emails have added garbage as in "AwEBAQEBAQEBAQAAAAAAAAECAwQFBgcICQoL/8QAtREAAgECBAQDBAcFBAQAAQJ3AAECAxEEBSEx BhJBUQdhcRMiMoEIFEKRobHBCSMzUvAVYnLRChYkNOEl8RcYGRomJygpKjU2Nzg5OkNERUZHSElK U1RVVldYWVpjZGVmZ2hpanN0dXZ3eHl6goOEhYaHiImKkpOUlZaXmJmaoqOkpaanqKmqsrO0tba3 uLm6wsPExcbHyMnK0tPU1dbX2Nna4uPk5ebn6Onq8vP09fb3+Pn6/9oADAMBAAIRAxEAPwD+/iii igAooooAKKKKACiiigAooooAKKKKACiignAJ9KAK5wNpz97cM9sHHB/xAP1r4F/4KYfFn4gfA79i v42/FH4X6/N4S8deF7Dwy+ia9BaaVfvYnUPGPh7S7xxa6zZahpzgWN1cj95DxnKMCCT99gK+SQee QME46j0/UfnX5jf8FjBj/gnP+0OAemn+CuOvB+IfhTv7Z6dj09v0TwcwGCzPxb8L8tzLC0sbluM8 QeD8DmGBxkI4nB47BVuIMvp1sLi4yUk6dSnUlCpF6uLavdny3HOIrYTg3ijFYeu8NXw+QZzU"

Why is this?

Asked by ellicombe acum 11 ore

Last reply by Matt acum 1 oră

Downloading my messages is freezing my access to responding to my emails in my in box.

When I open up Mozilla Thunderbird, at the bottom of my screen I see this message: diane@centerstage.com: downloading message 135 of 5150 in In box. This is keeping me f… (citește mai mult)

When I open up Mozilla Thunderbird, at the bottom of my screen I see this message: diane@centerstage.com: downloading message 135 of 5150 in In box. This is keeping me from actually clicking on an email in my inbox to respond to. How do I get this download to stop? My emails come in instantly so why am I getting downloading all these messages when I know that I'm not getting these amount of emails into my inbox?

See attached image.

Asked by Diane acum 10 ore

Last reply by Matt acum 1 oră

Truncation of long incoming messages

For the past couple of weeks many of my messages I recieved through Thunderbird have been truncated with "</blockquote></div> --0000000000007051e60614c5493… (citește mai mult)

For the past couple of weeks many of my messages I recieved through Thunderbird have been truncated with

"</blockquote></div>

--0000000000007051e60614c54939-- " I have to go to K9 to read the message. Can you suggest a course of action I can take to rectify the problem?

Asked by art70 acum 9 ore

Last reply by Matt acum 1 oră

Junk is not automatically going to Junk folder

TB 128.3.1 esr (32 bit). I've been using TB for years. Lately TB is marking correctly emails as Junk and the red flame shows up. This is in my Inbox and does not auto… (citește mai mult)

TB 128.3.1 esr (32 bit). I've been using TB for years.

Lately TB is marking correctly emails as Junk and the red flame shows up. This is in my Inbox and does not automatically go to Junk Folder. This is checked in my Settings: These are all checked. Mark messages as read When manually marked as junk When Thunderbird determines that they are junk Enable adaptive junk filter logging But I have to manually delete them from the Inbox. I think TB use to show these and then send them to Junk. Whats wrong?

Asked by jworks acum 9 ore

Last reply by Matt acum 1 oră

Thunderbird no longer downloads mail.

After the update to Thunderbird 128.3.1esr on October 10th I can no longer download my email. What did they change and when do they plan to fix it? The broken email is ca… (citește mai mult)

After the update to Thunderbird 128.3.1esr on October 10th I can no longer download my email. What did they change and when do they plan to fix it? The broken email is causing a financial burden on my company. Please help!

Asked by Laruss Decrepit acum 8 ore

Last reply by Matt acum 1 oră

Incoming emails corrupted between Gmail and Thunderbird Inbox. Sample: iVBORw0KGgoAAAANSUhEUgAAEOAAAAlUCAYAAACgGLqaAAAKpWlDQ1BJQ0MgUHJvZmlsZQAASImV

Once again, some of my incoming emails are corrupted between Gmail (where they are readable) and the Thunderbird Inbox. Sample: iVBORw0KGgoAAAANSUhEUgAAEOAAAAlUCAYAAACg… (citește mai mult)

Once again, some of my incoming emails are corrupted between Gmail (where they are readable) and the Thunderbird Inbox. Sample: iVBORw0KGgoAAAANSUhEUgAAEOAAAAlUCAYAAACgGLqaAAAKpWlDQ1BJQ0MgUHJvZmlsZQAASImV

Asked by jinkem acum 7 ore

Last reply by Matt acum 1 oră

How can I change the sort order of my address book?

I recently installed TB on my new machine and I'm having trouble with my address book. The order of addresses are displayed by first name. I'd like them sorted by last … (citește mai mult)

I recently installed TB on my new machine and I'm having trouble with my address book. The order of addresses are displayed by first name. I'd like them sorted by last name. Maybe I'm blind, but I haven't found where this is specified..?

Thanks, Phil

Asked by Phil Vasile acum 4 ore

Last reply by Matt acum 1 oră

Deleting a gmail based account from Thunderbird

I currently use Thunderbird 128.3.1esr (32-bit). I monitor 5 different gmail based accounts from it. The primary issue is that I have removed one account from the "sett… (citește mai mult)

I currently use Thunderbird 128.3.1esr (32-bit). I monitor 5 different gmail based accounts from it. The primary issue is that I have removed one account from the "settings : Account Actions " dropdown several times and every time I reboot my windows box the old account returns. A lesser issue but still a distractor is that my Message View Layout returns to the default on the same regular reboot. How can I permanently delete the account??? and if it's a twofer, have my message view choice remain?? Thanks. Bob.

Asked by E.R. Hall acum 1 zi

Last reply by Matt acum 1 oră

Issues with Thunderbird

I am on a MacPro Apple M1 version 15.0.1 Thunderbird version: 128.3.1 esr (64-bit). I click on my Inbox and see the following regardless of inbox or other folders I hav… (citește mai mult)

I am on a MacPro Apple M1 version 15.0.1 Thunderbird version: 128.3.1 esr (64-bit).

I click on my Inbox and see the following regardless of inbox or other folders I have set up see the attachment.

I also added the activity monitor. So it seems to be indexing a lot. I need help in getting this fix.

Thanks, Phillip

Asked by Phil acum 1 zi

Last reply by Matt acum 1 oră

Still waiting for help regarding email not downloading

I am still waiting for help regarding the fact that Thunderbird is not downloading emails and hasn't done since 17th September. I have tried all the suggestions offered … (citește mai mult)

I am still waiting for help regarding the fact that Thunderbird is not downloading emails and hasn't done since 17th September. I have tried all the suggestions offered on forums and other online sites to no avail. I don't understand why no-one has bothered to help and I certainly don't understand why this happened at all. I went into hospital for 4 days and when I came back home, Thunderbird had stopped working and will not download any emails. I have 128.3.1esr (64-bit) and I use Windows 11. Account settings are fine Server settings have not changed Cache has been cleared

Can someone PLEASE help... Thank you

Jenny

Asked by Jenny Dowde acum 1 zi

Last reply by Matt acum 1 oră

Community Search ability

I am trying to locate the question I submitted recently. While it is great to search for information and hopefully fix our solution. Why not after I log in to show all th… (citește mai mult)

I am trying to locate the question I submitted recently. While it is great to search for information and hopefully fix our solution. Why not after I log in to show all the questions, I submitted then maybe look at others later? I would appreciate if that capability could be considered.

Asked by Phil acum 2 ore

Last reply by James acum 2 ore

128.3.1esr (64-bit) - the app constantly crashes @ nsMsgDatabase::ClearHdrCache when running but not actively in use ?

As the subject states: Since installing Thunderbird - 128.3.1esr (64-bit) - the app constantly crashes when running but not actively in use on Win11 Pro 23H222631.4317. C… (citește mai mult)

As the subject states: Since installing Thunderbird - 128.3.1esr (64-bit) - the app constantly crashes when running but not actively in use on Win11 Pro 23H222631.4317. Crashes do NOT appear to happen when using the app, tho it has crashed when removing duplicates from "local folders" top level, or conduction a "compress". Quite a few of my crash reports have been submitted.

Any ideas as to why?

Asked by CSF User acum 1 zi

Last reply by Wayne Mery acum 2 ore

thunderbird download page for windows 7 shows 404 page error

I use google search engine. Google is blocking my email account and wants personal identifying info to unblock. One solution recommended is to have my mail data transfe… (citește mai mult)

I use google search engine. Google is blocking my email account and wants personal identifying info to unblock. One solution recommended is to have my mail data transferred elsewhere. I want to use Thunderbird for my mail. On Thunderbird's download page for Windows 7, an error 404 comes up. Where is the download page? Thanks.

Asked by frrancesca04 acum 23 de ore

Last reply by Wayne Mery acum 3 ore

Drag and drop events in calendar

Until last week, I could drag and drop events in my Lightning calendar to move them from one day to another. That no longer works. Have I accidentally changed something i… (citește mai mult)

Until last week, I could drag and drop events in my Lightning calendar to move them from one day to another. That no longer works. Have I accidentally changed something in my settings, or is this a change in the software? I am running Thunderbird 128.3.1esr (64-bit) on an HP Windows 10 desktop. Thanks!

Asked by neil114 acum 7 ore

Last reply by sfhowes acum 6 ore