Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I want to download Adobe flash player 11.1 and when I try to download a message pops up that I need to close Mozilla Firefox. How do I close Firefox to download and then reopen it? Thank you

  • 1 răspuns
  • 11 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de David McRitchie

randal
randal
more options

I am trying to log into a web based system, called Mortgage Coach from my laptop, in order for me to log onto Mortgage coach a message says that I need to download Adobe flash 11.1. Adobe cannot be installed until Mozilla is closed. I do not know how to close Firefox so that I can do the Adobe download and then reopen again to have Firefox. Help!

I am trying to log into a web based system, called Mortgage Coach from my laptop, in order for me to log onto Mortgage coach a message says that I need to download Adobe flash 11.1. Adobe cannot be installed until Mozilla is closed. I do not know how to close Firefox so that I can do the Adobe download and then reopen again to have Firefox. Help!

Toate răspunsurile (1)

David McRitchie
David McRitchie
more options

After the file is downloaded, you begin the installation. When the installation starts, bring Firefox down with "Alt+F" (File) > Quit that is the proper way to bring Firefox down. If Firefox is still running after a few minutes then take firefox.exe down from the Windows Task Manager, from the "Processes" Tab. Also you might want to take down the plugin-container.exe as well.