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Lost all my bookmarks

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  • Ultimul răspuns dat de cherylcsc89

cherylcsc89
cherylcsc89

Hi - after deleting then reinstalling Firefox on my ipad I found that all my bookmarks had disappeared. I’ve tried re-syncing bookmarks to no avail, and tried to follow instructions to find my profile (‘about:profiles’, enter) but just reverts back to the same page so can’t progress, tried settings/troubleshooting but no sign of my profile folder let alone ‘Application Basics’. Are my bookmarks permanently gone? Any advice would be much appreciated (I should say I’m not the most computer literate so very probably there’s something I’m not doing right!) - many thanks, Cheryl.

Hi - after deleting then reinstalling Firefox on my ipad I found that all my bookmarks had disappeared. I’ve tried re-syncing bookmarks to no avail, and tried to follow instructions to find my profile (‘about:profiles’, enter) but just reverts back to the same page so can’t progress, tried settings/troubleshooting but no sign of my profile folder let alone ‘Application Basics’. Are my bookmarks permanently gone? Any advice would be much appreciated (I should say I’m not the most computer literate so very probably there’s something I’m not doing right!) - many thanks, Cheryl.

Toate răspunsurile (2)

Paul
Paul
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Hi Cheryl

Do you have your bookmarks stored in Firefox on a different device?

Firefox Sync is designed to sync bookmarks to copies of Firefox on other devices and is not designed to be an online backup.

cherylcsc89
cherylcsc89 Deținătorul întrebării

Hi Paul - no, my bookmarks were solely on the ipad. Thanks for the ‘syncing’ clarification which explains why trying that didn’t work!

Best regards, Cheryl