Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I suddenly get "server not found" errors at home.

  • 4 răspunsuri
  • 1 are această problemă
  • 4 vizualizări
  • Ultimul răspuns de cor-el

more options

I suddenly get "server not found" errors, only on my home network, usually when using a VPN. Restarting Firefox always makes the problem go away.

More detail: I can use Firefox all day every day at work without having any problems. But when I get home, maybe 5 minutes after I start browsing with Firefox, maybe 5 hours after I start browsing with firefox, suddenly no servers can be found.

Firefox Version 38.0.5

I suddenly get "server not found" errors, only on my home network, usually when using a VPN. Restarting Firefox always makes the problem go away. More detail: I can use Firefox all day every day at work without having any problems. But when I get home, maybe 5 minutes after I start browsing with Firefox, maybe 5 hours after I start browsing with firefox, suddenly no servers can be found. Firefox Version 38.0.5

Toate răspunsurile (4)

more options

Hello SG2009, check if your security software (firewall, antivirus) blocks firefox or plugin-container process without to inform you. Try to remove all rules for firefox from permissions list in your security software (firewall) and then, let your firewall to ask again for firefox permissions.

thank you

more options

Unfortunately, this problem is occurring on a work computer and I don't have full control over the firewalls and/or security software. To

That said, I don't understand why it would be a firewall and/or security software issue if simply closing/reopening Firefox resolves the issue.

more options

SG2009 said

That said, I don't understand why it would be a firewall and/or security software issue if simply closing/reopening Firefox resolves the issue.

Yes, indeed you are correct, probably it is not a firewall issue, maybe the vpn software is the problem (the connection to servers) and after firefox restart seems fixed, do you have the same behavior in other browsers also ?

Do you have the option to select a different server in your vpn software ?

thank you

more options

What security security software is installed on the computer?

Are you using a proxy at your work location that may not work properly when you are at home?

You can check the connection settings.

See "Firefox connection settings":