Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Page doesn't load on Open C?

  • 3 răspunsuri
  • 3 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de megaminxwin

more options

Hi,

I was going to download an app (this one: https://marketplace.firefox.com/app/runrecorder?src=search) on my phone, but it came up with an error: "Sorry, we had trouble fetching this app's data. Please try again later."

It's a hosted app, so I figured it may have been a weird problem with the marketplace. So I went to the actual web page of the app, but it didn't load. All other pages on my phone load fine, and all other apps download fine too.

The weird thing is, using my laptop (or an FXOS simulator), the page loads perfectly fine, and the app downloads with no problems whatsoever. It loads fine on everything I've tried, except for my phone.

I've tried restarting already, as well as logging out of my marketplace account and logging back in, to no avail.

Any ideas? Thanks.

EDIT: Resetting my phone and flashing my phone didn't work either. It's still just this one website. I don't understand...

Hi, I was going to download an app (this one: https://marketplace.firefox.com/app/runrecorder?src=search) on my phone, but it came up with an error: "Sorry, we had trouble fetching this app's data. Please try again later." It's a hosted app, so I figured it may have been a weird problem with the marketplace. So I went to the actual web page of the app, but it didn't load. All other pages on my phone load fine, and all other apps download fine too. The weird thing is, using my laptop (or an FXOS simulator), the page loads perfectly fine, and the app downloads with no problems whatsoever. It loads fine on everything I've tried, except for my phone. I've tried restarting already, as well as logging out of my marketplace account and logging back in, to no avail. Any ideas? Thanks. EDIT: Resetting my phone and flashing my phone didn't work either. It's still just this one website. I don't understand...

Modificat în de megaminxwin

Soluție aleasă

Okay, I've got it to work. Basically, I had to connect it to a different network, and download it through there. It was a wifi problem apparently.

Which is weird, since my other devices use the same network and they work fine... Oh well. Everything's good now.

Citește acest răspuns în context 👍 0

Toate răspunsurile (3)

more options

Which phone? What version of Firefox OS?

more options

ZTE Open C, Firefox OS 1.3.

EDIT: Even intentionally bricking my phone and restoring it didn't work. Could this be a hardware fault?

Modificat în de megaminxwin

more options

Soluție aleasă

Okay, I've got it to work. Basically, I had to connect it to a different network, and download it through there. It was a wifi problem apparently.

Which is weird, since my other devices use the same network and they work fine... Oh well. Everything's good now.