
Cannot open Firefox 3.6.8 since installing toolbar from Inbox Dollars. Have 2 user accounts on my MacBook and it is fine on my business account, but will not open on my personal account, which is where I installed the toolbar.
AppleCare tried to help, but since Safari is working fine on both accounts, they said the problem was with Firefox on the personal account and they could not help me any further than what they already tried I do not want to lost it on my business account as well.
Opaite Mbohovái (3)
Try using Firefox's Safe Mode to disable the add-on.
First, make a backup of your computer for safekeeping. To back up Firefox, see Backing up your information.
Next, start Firefox in Firefox Safe Mode and temporarily disable add-ons so you can uninstall the problem one.
Any luck?
Have not done it yet - will wait until I go to the Apple Store next week and have them do it, as I would rather someone who knows what they are doing handle it for me. Thanks!
Yes...thank you, it worked!