Fórum de Apoio de Todos os Produtos

Every day on the second or third tab the website will not load. If I open firefox again the site will load immediately. These can be bookmarked sites previously used one million times or linked sites embedded in a current tab. Your support pages have not helped. I'm about to ditch Firefox MS Edge!

Hello,

I was using the latest version of Thunderbird 115.11.0. It stinks. It's slow and very buggy. It's the same on all my Windows 10 PCs. I have uninstalled it and went back to V78.13.0 (64-bit). It is MUCH better. And it retains features that were annoyingly removed in later versions.

Why do you keep "improving" Thunderbird when the older versions were perfectly good? Is this because you needed it to look "modern"? That's BS because it will look outdated by next year anyway.

Why did you change the configuration files? I had to re-enter my accounts and address book.

Are these "improvements" because you needed it to look "modern"? That's BS because it will look outdated by next year anyway.

Thunderbird is awesome two years ago. Now it's basically useless.

I am on a mailing list from the Smithsonian Magazine. I receive a daily email containing links to interesting stories. The links work and take me to the correct page, however, I am unable to scroll the page up to read the article. They used to scroll, but not now when I go there by clicking a link in the email. The email also contains a link named View in Browser, and the email appears in Firefox and I can scroll the email, but if I click on a link in that email displayed in the browser, the page still will not scroll up. Problem not present in Chrome or Edge. I previously reported this to Mozilla in Feedback and to the Smithsonian about 2 weeks ago, but still no change in his strange behavior. Firefox 126.0.1 (64 bit)

I just did a clean install on a new windows 11 machine. Every time I close Firefox I get a report crash screen from Firefox. When I close it and restart Firefox everything is fine, but very annoying! I have search every where with no luck for a fix. I did turn off my FSecure which made no difference If it continues I guess after all these years I will have to change browsers,which I don't want to do.

Rick

I am configured as follows for outgoing messages for Comcast: Details of selected server: Description: Comcast Server Name: smtp.comcast.net Port: 465 User Name: ellary@comcast.net Authentication method: No authentication Connection Security: SSL/TLS

This was the setting recommended by Tbird. Incoming messages are fine. What is wrong.

after the download of v.126.0 i discover my history, all of it, has been deleted. in its place is a single web site, which shows up as the only web site visited across a time span going back months. this single web site cannot be deleted from the history. it cannot be deleted through the settings menu. no new history is created by web visits. the persisting single web site is among the sites in my tool bar, but is also a site i have not recently visited (months before this happened).

Here is my crash report. https://crash-stats.mozilla.org/report/index/ac6dbca9-a495-4b78-a72f-8102b0240528#tab-details

Based on https://gitlab.gnome.org/GNOME/glib/-/issues/2833, I gather that this crash happens when you have some malformed xdg-mime data. I'm trying to figure out what data that is and where it's stored so I can fix it.

The crash report doesn't show me the arguments, so I can't tell what mime type it's trying to load. Maybe it's not available due to the way the library is built, or maybe it's not available due to the crash report hiding potentially private data. Or both. Can anyone tell me how to see what mime type it's looking up? Or do you know what mime type it would be looking up when saving a PDF? `xdg-mime query default application/pdf` works fine so it's not just looking for a handler, there must be some sort of weird "MIME type" for "file browser" that it's trying to use.

Hi all!

A while back I downgraded my Firefox version to some old version to be able to access a FortiGate 310B. However when I upgraded back and started using the latest version my search completion stopped working, but my search completion is turned on. It shows things I've already searched for, but it's not fetching new completions. I lived with this for a while since I couldn't be bothered to fix it, but I recently moved to linux, and copied all my data, I did this by just copying the profile folder and moved into into a new profile I created on linux. It worked, my bookmark, history, passwords etc are saved, but still no completion. I tried creating a new profile and the search completion worked perfectly fine. Do you guys have any tips or things I could try? Or do I just give up and move to a new profile, since this one is presumably corrupt?

Any help is appreciated, cheers :)

I permanently deleted all messages in a folder (call it "Unwanted"), then moved Unwanted to Trash, then deleted it permanently. It appeared to be gone. However the next time I opened Thunderbird, Unwanted was back. I tried this several times with the same result. I tried renaming it to "DeleteMe" but then I got the message "The folder could not be renamed. Perhaps the folder is being reparsed, or the new name is not a valid folder name."

Once again, I "permanently" deleted Unwanted and closed Thunderbird. Using a file manager, I found and deleted all relevant folders and files matching "Trash.*" and "Unwanted*.*" and rebooted the computer. However when I opened Thunderbird, an empty "Trash" folder was regenerated as expected, but the "Unwanted" folder was back.

How can I get rid of Unwanted? Thanks!

I use a Google Workspace account in Thunderbird. I have six main folders and each has sub-folders. I create search folders for each and favorite them so they’re across the top in TB. The individual emails then show up in each and I can chose to only show the unread ones. As far as I know TB is the only email program to allow this and it’s great. Recently I’ll be working away, pleased that I’m not getting inundated with emails, only to find out that I’m missing bunches of emails because the folders aren’t updating. I can open the individual folders and they’ll download new emails, which will then populate the search folders, but not getting to emails in a timely fashion is a problem. Anyone know what’s going on? TIA.

Hi, I've used Wondershare uniconverter for quite a while without issue. Recently, every time I start a download in uniconverter, firefox crashes/closes. I tried troubleshoot mode in firefox with all extensions and add-ons disabled (I only have 1) and also cleared cache and cookies. Issue remains.

Has anyone come across this and/or has any suggestions?

Thanks.

Hi,

I have a problem.

I am using Firefox browser (version: 126.0 64 bit) on Windows 11 Pro. Audio is automatically muted on all Kick broadcasts. (https://kick.com) When I refresh the page or click another streamer, I have to unmute the broadcast.

(I do not have this problem in the Google Chrome browser)

How can i fix it?

Dzień Dobry Chciałbym poprosić o pomoc w poniższej sprawie: Posiadam Macbook Pro i zainstalowałem Thunderbirda. Niestety przy każdorazowym uruchomieniu programu wiesza się on na 1-2 minuty. Podczas tego zawieszenia u dołu ekranu Thunderbird jest napis: "Nawiązano połączenie z serwerem, wysyłanie identyfikatora użytkownika". Czy jest możliwość wyeliminowania tego problemu? Z poważaniem Krzysztof Stoltmann

Having tried to resolve so many issues and scrolling through all these multiple help topics, I'm wondering whether Thunderbird is just too problematic to continue with. At the moment I can't send or receive emails and I've hunted down every fix I can find with no result. Right now I have the issues in the images attached.

I was going through messages in my inbox, and filtering on Unread messages. For some reason, all of the messages were suddenly marked as Read -- either I hit some hot key combo my mistake or there was an error in the app. Is there any way to undo that?

Mac OS 14.5 Thunderbird 115.11.0: The quick filters don't find content in the bodies of the emails in the folder searched. E.g., melissa would be found in the email address or subject but not in the body of an email and the window comes up blank. I have only run into this in recent editions of TB. How do we fix this?