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After upgrading to firefox 9.0, will not start. Error message says MOZCRT19.dll is missing.

  • 4 respostas
  • 7 têm este problema
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  • Última resposta de cor-el

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Runnng Windows 7 anf Firefox 6. Upgraded to 9.0. Error message says try reinstalling to fix problem . Have tried with no success. Uninstalled all firefox programs and did a clean install with same error message appearing when I tried to start up.

Runnng Windows 7 anf Firefox 6. Upgraded to 9.0. Error message says try reinstalling to fix problem . Have tried with no success. Uninstalled all firefox programs and did a clean install with same error message appearing when I tried to start up.

Solução escolhida

I finally got it fixed by uninstalling firefox and closing my zone alarm anti virus program, and then doing a clean install.

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Solução escolhida

I finally got it fixed by uninstalling firefox and closing my zone alarm anti virus program, and then doing a clean install.

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Can be caused by having Virtualization enabled in ZoneAlarm Extreme Security.

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Turning off virtualization is definitely the solution. By just closing zone alarm and installing firefox, I still received the error message every time I restarted the computer. Thank you cor-el