Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Firefox update is not recognized

  • 1 resposta
  • 2 têm este problema
  • 19 visualizações
  • Última resposta de the-edmeister

more options

This is my second attempt to contact you about this issue. The update to Firefox is not being recognized. When I click "About Firefox", I am given the information that I have 5.0. However, your own site does not recognize it when I attempt to download add-ons that require anything higher than 3.0. The information your site collects on my browser (shown to me below this box when I click "Show details") says that I am using 3.0. I tried to download something from another website that won't allow because it requires an up to date version of Firefox. Please assist me!

This is my second attempt to contact you about this issue. The update to Firefox is not being recognized. When I click "About Firefox", I am given the information that I have 5.0. However, your own site does not recognize it when I attempt to download add-ons that require anything higher than 3.0. The information your site collects on my browser (shown to me below this box when I click "Show details") says that I am using 3.0. I tried to download something from another website that won't allow because it requires an up to date version of Firefox. Please assist me!

Todas as respostas (1)

more options