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Emails not downloading

  • 3 respostas
  • 1 tem este problema
  • 138 visualizações
  • Última resposta de Toad-Hall

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I have not had emails download into the Mozilla Thunderbird app on my laptop. when I click "get messages", I get the messages that say "connected to host" "checking emails" "downloading 1 of 93" then "download complete" yet there are no new downloaded messages. When I go to webmail, I see all 93 missing emails. I am not sure what to do. I am thinking about deleting Thunderbird then reloading but I have filters and templates that I don't want to loose.

I have not had emails download into the Mozilla Thunderbird app on my laptop. when I click "get messages", I get the messages that say "connected to host" "checking emails" "downloading 1 of 93" then "download complete" yet there are no new downloaded messages. When I go to webmail, I see all 93 missing emails. I am not sure what to do. I am thinking about deleting Thunderbird then reloading but I have filters and templates that I don't want to loose.

Todas as respostas (3)

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disable email scanning in your antivirus product.

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I found my problem but I don't know what caused it. In comparing my emails in the mozilla mail app and the webmail and the messages showing when I clicked "Get Messages". A message from 10 days ago got hung up in the download process. It was repeatedly trying to download but not completing the download. I found over 20 instances of the email. The email was coming from an advertising email. So I went into the webmail and deleted all the emails from this advertiser. When I opened up the mozilla email app, it was working correctly and my missing emails were downloaded.

Thank you for your help and your input.

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Thankyou for your feedback stating how you resolved your particular issue.