Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Firefox not loading content

  • 3 respostas
  • 1 tem este problema
  • 8 visualizações
  • Última resposta de FredMcD

more options

Hello.

The website in question is https://www.liverpoolfc.com/ and the more specific pages with this problem are the sub-pages of the Competitions page.

Main page: https://www.liverpoolfc.com/fans/competitions

Some examples of sub-pages: https://www.liverpoolfc.com/fans/competitions/win-a-jota-shirt-and-lfc-ball https://www.liverpoolfc.com/fans/competitions/win-a-jota-shirt-and-lfc-ball

I have tried the solution where I cleared my cookies and all the saved data. The problem still persists. But if I use any other browser, the content loads correctly. With Firefox on the other hand the content doesn't load - or it loads but it doesn't display?

Anyone has a solution? It's a very frustrating problem. I have asked LFC for a solution but they said that they cannot replicate the problem and they just simply suggest that I use a different kind of browser - I don't want that, because I love Firefox.

I have attached some snips of how the pages look in Firefox, Edge and Chrome.

Thanks in advance.

Hello. The website in question is https://www.liverpoolfc.com/ and the more specific pages with this problem are the sub-pages of the Competitions page. '''Main page:''' https://www.liverpoolfc.com/fans/competitions '''Some examples of sub-pages:''' https://www.liverpoolfc.com/fans/competitions/win-a-jota-shirt-and-lfc-ball https://www.liverpoolfc.com/fans/competitions/win-a-jota-shirt-and-lfc-ball I have tried the solution where I cleared my cookies and all the saved data. The problem still persists. But if I use any other browser, the content loads correctly. With Firefox on the other hand the content doesn't load - or it loads but it doesn't display? Anyone has a solution? It's a very frustrating problem. I have asked LFC for a solution but they said that they cannot replicate the problem and they just simply suggest that I use a different kind of browser - I don't want that, because I love Firefox. I have attached some snips of how the pages look in Firefox, Edge and Chrome. Thanks in advance.
Capturas de tela anexadas

Solução escolhida

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Ler esta resposta 👍 1

Todas as respostas (3)

more options

Solução escolhida

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Yes, it works fine in SafeMode. It was because of the AdBlocker Ultimate add-on.

I guess it's a problem they have to solve. It shouldn't see a "flash" form as an advertisment..

Thanks.

more options

Load the web page. After the page is loaded, click the AdBlock icon. Now select Disable on <website>. After, reload the page.