Firefox.exe - Application error
Hi everyone,
I'm using Windows 8 on my notebook. The mozilla firefox software just got updated automatically to Firefox Quantum 57.0(64-bit). There is a window popped up when I was trying to start the program. It shows:
firefox.exe - Application Error
The exception Breakpoint A breakpoint has been reached. (0x80000003) occurred in the application at location 0x6ccb4b9e.
Click on OK to terminate the program
After that, I tried to uninstall and install the program but nothing has changed. Any help to get it fixed? Thanks a million
Solução escolhida
Update your Video Card Drivers. The error you mention is usually associated to old and or corrupted drivers. Firefox 57 depends on you for those drivers.
Send info to Mozilla was turned off or would have helped you with that.
This the best way to uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/
Please let us know if this solved your issue or if need further assistance.
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Solução escolhida
Update your Video Card Drivers. The error you mention is usually associated to old and or corrupted drivers. Firefox 57 depends on you for those drivers.
Send info to Mozilla was turned off or would have helped you with that.
This the best way to uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/
Please let us know if this solved your issue or if need further assistance.
Alterado por Shadow110 em
Hey Pkshadow,
Thanks a lot for your help!