Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

bookmarks won't restore

  • 1 resposta
  • 1 tem este problema
  • 7 visualizações
  • Última resposta de cor-el

more options

After following these instructions:

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

I lost all my bookmarks on the bookmark toolbar during a restore. When I try to restore/important previous jstore files, I get "Unable to process the backup file." I recently updated to Version 56.0.1 (64-bit). I also noticed the previous link asks for you to restore jstore files but they are now JSONLZ4 files.

After following these instructions: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them I lost all my bookmarks on the bookmark toolbar during a restore. When I try to restore/important previous jstore files, I get "Unable to process the backup file." I recently updated to Version 56.0.1 (64-bit). I also noticed the previous link asks for you to restore jstore files but they are now JSONLZ4 files.

Todas as respostas (1)

more options

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page or Places Maintenance can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.