Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi arquivado. Faça uma nova pergunta se precisa de ajuda.

since update to 50.0 can no longer use Rapport

  • 2 respostas
  • 3 têm este problema
  • 4 visualizações
  • Última resposta de the-edmeister

msfirefox
msfirefox
more options

This question is for FireFox developers, maybe you can pass to the correct person.

Since updating FireFox to 50.0 the add-on Rapport (Trusteer Protection) will not work. Rapport is telling us to use another web browser. I used FireFox as my default browser, now I must use Explorer since Rapport will work on this browser. When will you be updating FireFox again so I can see if Rapport will operate on this browser. I use this for all sites I visit and mainly for banking. This product is supply by the Northwest Bank to use on there site for extra protection. Please advise for I like FireFox better then Explorer. Thanks, Sharon

This question is for FireFox developers, maybe you can pass to the correct person. Since updating FireFox to 50.0 the add-on Rapport (Trusteer Protection) will not work. Rapport is telling us to use another web browser. I used FireFox as my default browser, now I must use Explorer since Rapport will work on this browser. When will you be updating FireFox again so I can see if Rapport will operate on this browser. I use this for all sites I visit and mainly for banking. This product is supply by the Northwest Bank to use on there site for extra protection. Please advise for I like FireFox better then Explorer. Thanks, Sharon

Todas as respostas (2)

Happy112
Happy112
more options

Hi   !
The next updates are scheduled:
2016-12-13 :   Firefox 50.0.1 2017-01-24 :   Firefox 51
See the   Rapid Release Plan :
https://wiki.mozilla.org/RapidRelease/Calendar

the-edmeister
the-edmeister
  • Moderator
more options

https://www.trusteer.com/en/firefox-50 Firefox version 50 is not currently supported.

The manner with which IBM chose to integrate Trusteer Rapport with Firefox makes it that their Rapport add-on for Firefox needs to be updated for every new version of Firefox. Looks IBM "dropped the ball" this time around with regards to their timing their development with the published (long in advance) schedule from Mozilla. As Happy already posted - https://wiki.mozilla.org/RapidRelease/Calendar - the schedule is posted into 2018.