Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

My passwords are not saving, previously i used master password to store all my login passwords, but from couple of days they are not saving and every time askin

  • 3 respostas
  • 1 tem este problema
  • 17 visualizações
  • Última resposta de philipp

more options

My passwords are not saving, previously i used master password to store all my login passwords, but from couple of days they are not saving and every time asking to remember password, and i'm entering master password to remember,

But still the same happening. I saved lot of my login passwords that i even didn't remember. now i have to use forgot option for every website. Is there any way to solve this or atleast save from now.

My passwords are not saving, previously i used master password to store all my login passwords, but from couple of days they are not saving and every time asking to remember password, and i'm entering master password to remember, But still the same happening. I saved lot of my login passwords that i even didn't remember. now i have to use forgot option for every website. Is there any way to solve this or atleast save from now.

Solução escolhida

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

Ler esta resposta 👍 0

Todas as respostas (3)

more options

Are you talking about the Firefox Master Password option, an add-on, or a separate program?

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 46.0.1

more options

Yes i'm talking about firefox master password, i have no addons on my browser. its showing 38.0.5 Firefox, may be an update will make it work fine. Thanks for the reply,

I will update and post the status

more options

Solução escolhida

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...