Losing tabs, bookmarks and browser history three times in two months

I have used Firefox for years, both out of conviction and to help protect my privacy, even though I often put up with images and forms not displaying on web pages. Then,… (czytaj dalej)

I have used Firefox for years, both out of conviction and to help protect my privacy, even though I often put up with images and forms not displaying on web pages.

Then, three times in two months, after restarting Firefox, I found all my tabs, bookmarks and browser history had disappeared. The only thing I did between restarts was to run Wise Care 365 to clear some space on my laptop, something I had done hundreds of times before.

The first time the loss occurred I found I had a new profile, a feature I neither wanted nor was consulted about. At least I was able to get back to my original profile. The next two times this proved impossible.

Firefox "support" was of no use. Multiple searches produced nothing which helped. After agonising hours, I was able to retrieve my bookmarks and my Firefox browser history through Microsoft Edge. But as a writer and (award-winning) journalist I cannot afford to risk losing my research and links.

So although I disapprove of some Microsoft business practices. I am moving to Edge. If I have missed something that makes sense of this, I would be pleased to hear it. In the meantime, Mozilla needs to improve its product and customer service.

Wishing its customers well,

Francis Shennan

Pytanie zadane przez francisshennan 10 minut temu

Memory integrity error: first click on firefox icon after starting computer results in this message below. All other bookmarks work first time bookmarks work.

Secure Connection Failed An error occurred during a connection to searchingswift.com. SSL received a record that exceeded the maximum permissible length. Error code: … (czytaj dalej)

Secure Connection Failed

An error occurred during a connection to searchingswift.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.bold text'

Pytanie zadane przez Randall Dyson 14 minut temu

The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem … (czytaj dalej)

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Pytanie zadane przez denvet67 27 minut temu

absence de tous les favoris barre personnelle et systeme de marque pages.

OBJECT : Le système de marque-pages et d’historique n’est pas opérationnel, car l’un des fichiers de Firefox est en cours d’utilisation par une autre application. C… (czytaj dalej)

OBJECT : Le système de marque-pages et d’historique n’est pas opérationnel, car l’un des fichiers de Firefox est en cours d’utilisation par une autre application. Certains logiciels de sécurité peuvent provoquer ce problème

I would like to have a solution to reactivate all the bookmarks in the personal bar.

Best regards

Pytanie zadane przez rousseauregis 45 minut temu

No Audio setup

Since my Firefox updated, the audio system is not work that I miss most virtual meetings. I tried multiple times but I cannot update to play the audio system. Please help… (czytaj dalej)

Since my Firefox updated, the audio system is not work that I miss most virtual meetings. I tried multiple times but I cannot update to play the audio system. Please help the steps to set up my computer system. Thank you. Jong Lee

Pytanie zadane przez JY Lee 1 godzinę temu

MY EMAIL SERVER...

For whatever reason every time 'Firefox' browser goes down my email shuts down also. This did not happen prior to trashcan Win!!(recently installed). It's a pain in the a… (czytaj dalej)

For whatever reason every time 'Firefox' browser goes down my email shuts down also. This did not happen prior to trashcan Win!!(recently installed). It's a pain in the ass having to reactivate 'Firefox' then contact my email server to reactivate my email service. Any assist is appreciated. TangoYankee in advance.

Pytanie zadane przez badcompany13476 2 godziny temu

How to maintain an ad-blocker

Hi, I am in the UK I want to access channel t catch-up service and get a request to disable the ad-blocker. I have no idea what the icon looks like or how else to mam=n… (czytaj dalej)

Hi,

I am in the UK I want to access channel t catch-up service and get a request to disable the ad-blocker.

I have no idea what the icon looks like or how else to mam=nage it. I didn't know that I had an ad-blocker.

See screen dump of the FAQ

Help most welcome

Thanks

Bryn

Pytanie zadane przez brynl 2 godziny temu

blocked from website

I am so tired of this. I am continuously being blocked from webpages because Firefox says I am not able to access them. First it was Macy's website and now it is my bank … (czytaj dalej)

I am so tired of this. I am continuously being blocked from webpages because Firefox says I am not able to access them. First it was Macy's website and now it is my bank website. I have just gotten a new computer this week, but it was occurring on my previous one. I am 71 years old and am not a computer whiz on these situations. I was able to access my bank account this morning but not now. Total bullcrap.I really liked Firefox, but if it continues I will switch to something else. I just received this error code. Reference #18.65fe3d17.1765040832.8d6ce178

https://errors.edgesuite.net/18.65fe3d17.1765040832.8d6ce178

Pytanie zadane przez kjbedard 3 godziny temu

Bypassing login to a webpage that is secure, but Firefox has raised a not secure flag and wont let me in

Hello, I am in a situation where I am a student at the university of Gothenburg. At the university the students have their own spaces at a cyberspace cloud storage facil… (czytaj dalej)

Hello,

I am in a situation where I am a student at the university of Gothenburg. At the university the students have their own spaces at a cyberspace cloud storage facility. The place is called Canvas. In Canvas the students subject are lined up and information about each subject is also stored and other features about the students education. The place is only about university information and education. Yesterday, I tried to log in to my account into Canvas at the university of gothenburg, at Handelshögskolan on my computer. It was not a success. I tried to use the regular webbrowser for Apple, Safari, but it was not a problem there and I was able to login. I was also able to login to my account on my cellphone, which is logged in via an application downloaded from Appstore.

I do not wish to use Safari because it is not purposeful in the usage in the direction via education that i am looking to achieve.

How can you help me solve this please?

Pytanie zadane przez guskathst 3 godziny temu

Intermittent “SEC_ERROR_OCSP_INVALID_SIGNING_CERT” error on my site in Firefox

Hello, I run a movie and drama-related website: https://tvmon.com.co/. Recently, I’ve noticed that Firefox occasionally throws the following error when trying to access t… (czytaj dalej)

Hello, I run a movie and drama-related website: https://tvmon.com.co/. Recently, I’ve noticed that Firefox occasionally throws the following error when trying to access the site:

"Secure Connection Failed An error occurred during a connection to tvmon.com.co. . The OCSP response contains an invalid signing certificate. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT"

This issue is very strange because:

  1. The site loads fine in Chrome, Edge, and Safari.
  1. My SSL/TLS certificate is valid, up-to-date, and passes external tests (SSL Labs, etc.).
  1. The error only appears occasionally in Firefox, refreshing sometimes fixes it, sometimes not.
  1. Hosting and server logs show no issues at all.

I suspect this is related to Firefox’s stricter OCSP validation, but I’m not sure how to debug or resolve it. Since my site streams drama and movie content, this error is frustrating for users who rely on Firefox.

Has anyone else experienced this intermittent OCSP signing certificate error? Is there a known fix or workaround for Firefox-specific validation issues?

Pytanie zadane przez Tsurue 4 godziny temu

Login to profile stuck after click on "Sign up or sign in"

Dear Sir or Madam, I'm recovering an older Firefox Sync Account. I can login on https://accounts.firefox.com. My password is valid. I cannot login within Firefox (activa… (czytaj dalej)

Dear Sir or Madam,

I'm recovering an older Firefox Sync Account. I can login on https://accounts.firefox.com. My password is valid. I cannot login within Firefox (activating Sync). It simply does not continue - After entering the E-Mail-Address and clicking the Button "Sign up or sign in". The browser network debug show no (obvious) communication error.

Please advise.

Kind Regards, Stefan

Pytanie zadane przez Stefan-home 4 godziny temu

Firefox prevents windows 11 from hibernate

Firefox prevents going into hibernate mode. It only appears to blank screen until mouse is moved or lid moved. This happened on 3 year old dell and now on new lenovo. … (czytaj dalej)

Firefox prevents going into hibernate mode. It only appears to blank screen until mouse is moved or lid moved. This happened on 3 year old dell and now on new lenovo. I've gotten around it by going into task manager and killing firefox before hibernating. This doesn't happen on a newly opened window. I've noticed that as you use it, in the task manager, (not sure of correct term) the amounts of firefox tasks/threads? increases but does not decrease when tabs are closed. Eventually hibernate stops until I kill the firefox program. I thought this might go away with new lenovo with twice the ram, but happens at same rate. If I forget to kill firefox, I end up with a dead battery. This doesn't happen with edge or other browsers I've tried.

Pytanie zadane przez pmtrebs 4 godziny temu

Is there a way to rollback a password change in the firefox password manager?

Saved a new password for a site in the manager, but the update on the site failed. Now I can't login there (need to change the email address linked on the site, and can't… (czytaj dalej)

Saved a new password for a site in the manager, but the update on the site failed. Now I can't login there (need to change the email address linked on the site, and can't without the old password that I forgot)... and the support on the site is bad.

Pytanie zadane przez chield81 5 godzin temu

Scrollbar slider not visible

The scrollbar slider isn't displaying correctly. If I grab the screen, zoom in, and look very carefully, it is possible to see that the slider is a very slightly differen… (czytaj dalej)

The scrollbar slider isn't displaying correctly. If I grab the screen, zoom in, and look very carefully, it is possible to see that the slider is a very slightly different darker shade of grey to the rest of the scrollbar, but it's almost impossible to see, so something is clearly not working properly here. The scrollbar should be highly visible as it's the most often-clicked control of the entire browser.

Pytanie zadane przez MartyJames 5 godzin temu