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Issues to log my syncing account.

Hi Team, I am having issues logging in to my Firefox account to sync the browser. "This profile was previously synced to a different account To keep your data organized a… (czytaj dalej)

Hi Team,

I am having issues logging in to my Firefox account to sync the browser.

"This profile was previously synced to a different account

To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using [email removed]@aftc.co, create a new profile."

Pytanie zadane przez elias16 1 dzień temu

Firefox visually freezes when expanding a video and scrolling

Recently I've had this issue (on reddit) where after I expand a video in the feed, and start scrolling, all the visuals freeze. I know it's only the visuals, because I ca… (czytaj dalej)

Recently I've had this issue (on reddit) where after I expand a video in the feed, and start scrolling, all the visuals freeze.

I know it's only the visuals, because I can still interact with the website (usually unexpand the video, or pause it) with the image still frozen and audio still playing.

I can fix it by tabbing firefox down, and then up again. While researching I found the profiler, and finally managed to capture the moment it happened.

I'm no stranger to technical stuff but it's a loooot of data to process, I did a "clean" profile recording as well where I did the same action and where it didn't freeze, and I can't really make heads or tails out of what the issue is.

The recording managed to capture the phenomenon and I only clicked twice during that period, to expand two reddit expando videos, the second one is what caused the issue when scrolling. The only thing I see is a spike in memory usage

Not sure if I can (or should) upload the profile recording here or what, but it's been bugging me a lot.

It's pretty tricky to replicate because it seems to be random when and what triggers it, even expanding the same videos doesn't replicate it. Sometimes I go days without it happening, sometimes it happens 6 times in a single session.

I've added some screenshots of various views of the profiler/stack data.

I have an Nvidia RTX 5070ti GPU, hardware acceleration is on, AMD Ryzen 7 9800X3D processor.

I think I might have enabled some rendering settings in about:config, maybe it's related to that but I don't remember exactly what.

Maybe it's due to some windows "game optimisation" or the GPU and CPU-GPU fighting?

I have no problems watching videos while playing games or anything though.

Pytanie zadane przez Daniel.kh555 9 godzin temu

bidirectional synchronization

If synchronisation works bidirectional - does that mean that all bookmarks vanish on all added computers when they are erased from one of them? Can and should one define … (czytaj dalej)

If synchronisation works bidirectional - does that mean that all bookmarks vanish on all added computers when they are erased from one of them? Can and should one define one of the computers as the one from which the installations should be preserved?

Pytanie zadane przez Thomas 1 dzień temu

Firefox not resizing window width properly for HTML class "main-sidebar-left"

Running Firefox 140.8.0esr (64-bit) on Windows 10 Pro on an HP laptop. The feature/problem described works properly with Chrome and Edge. The problem occurs when accessin… (czytaj dalej)

Running Firefox 140.8.0esr (64-bit) on Windows 10 Pro on an HP laptop. The feature/problem described works properly with Chrome and Edge. The problem occurs when accessing the following article:

  https://www.comsoc.org/publications/ctn/turning-fiber-sensing-system-magic-fiber-optics-sensing

If the window is set wide enough, there is a sidebar displaying, "Share this content in X". If the screen is squeezed down (i.e. drag the right margin to the left) far enough, the sidebar will disappear. That feature is handled properly, but as the window width is increased and the sidebar appears, the main body of text does not wrap properly. It appears that Firefox is not compensating for the width of the sidebar.

 NOTE: As I am not a HTML expert, my subject line referencing a particular HTML class could be misleading.

Pytanie zadane przez mopep 2 tygodnie temu

Ostatnia odpowiedź udzielona przez mopep 1 dzień temu

prf file access

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was so… (czytaj dalej)

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was some change at the bank so I sent the letter below to my bank.

Further experimenting with Microsoft Edge and Firefox leads me to believe the issue may be with recent changes to firefox. The attached jpg file shows the problem, though not a solution.

I would be curious to know if there is some (new) setting in Firefox to correct the problem.

Text of letter to bank:

re: document access on site

You have evidently made some changes in your account display and I have to tell you there are issues with it.

Previously the account document came up as PDF. Today I accessed the current statement and immediately noticed the change in display format.

I usually do two things here. First I print the document. The print button worked as expected. Next I SAVE a copy for future reference. The download button DID NOT WORK.

I had to use the print save to file function. This is where I found the problem. I saw this when I checked my print queue as well. Instead of PDF the document is now PDF.js viewer.

I have to ask why you went to java script when the original PDF format worked properly every time?

On the plus side, my pdf viewer still reads the saved file. It is the unnecessary print to file step to which I object.

I am not at all happy with this change and would encourage you to return to the previous process. Since it was NOT BROKE I am at a lost to understand WHY YOU FIXED IT.

Pytanie zadane przez Rosaliy Lynne 1 dzień temu

new system stinks No toolbar or search bar and all my bookarks are gone

I turned on Firefox this morning and its all changed I have no bookmarks no menu and no search bar I hate this new system Why cant i go back to the previous version … (czytaj dalej)

I turned on Firefox this morning and its all changed I have no bookmarks no menu and no search bar I hate this new system Why cant i go back to the previous version ???

Pytanie zadane przez handydear 1 dzień temu

При нажатии на ссылки некоторых сайтов выходит страница с адресом, но содержимое пустое либо белый экран окна, либо черный, в зависимости от сайта, ничего не смогла понять, другие сайты открываются отлично.

При нажатии на ссылки некоторых сайтов выходит страница с адресом, но содержимое пустое либо белый экран окна, либо черный, в зависимости от сайта, ничего не смогла понят… (czytaj dalej)

При нажатии на ссылки некоторых сайтов выходит страница с адресом, но содержимое пустое либо белый экран окна, либо черный, в зависимости от сайта, ничего не смогла понять, другие сайты открываются отлично. Например notion открывает черной страницей, мой газ https://мойгаз.смородина.онлайн/ открывает белым, mail.ru открывает но дальше все письма внутри начинает открывать чистыми вкладками. И это происходит не зависимо от того включен VPN или нет, загружает одинаково, произошло сегодня после перезагрузки компьютера. Сайты рабочие, проверено с этого же компьютера но другими браузерами. Как решить проблему? Это малая часть сайтов которые не работают.

Pytanie zadane przez imagos 1 dzień temu

pop ups

With dailyexpress.co.uk using Firefox there are two pop ups. One is breaking news on each page using right links and the other is a subscribe to read any of the site, whi… (czytaj dalej)

With dailyexpress.co.uk using Firefox there are two pop ups. One is breaking news on each page using right links and the other is a subscribe to read any of the site, which is recent but prevents reading the site. This does not happen using Microsoft Edge.

Pytanie zadane przez Keith 1 dzień temu

my clear option in firefox search is not working . what should i do?

the clear option on search bar is not working i troubleshoot , restart and even reinstall the Firefox but it is not working . All other options like microphone camera all… (czytaj dalej)

the clear option on search bar is not working i troubleshoot , restart and even reinstall the Firefox but it is not working . All other options like microphone camera all are working except clear option

Pytanie zadane przez selyanosurname45 2 dni temu

Format is incorrect when printing a 7x2 inch label with Dymo labelprinter

I just switched to Floorp from Chrome. When I try to print a shipping label with my DYMO 450 labelwriter, I cannot get the label to fit properly as I can with Chrome. I… (czytaj dalej)

I just switched to Floorp from Chrome. When I try to print a shipping label with my DYMO 450 labelwriter, I cannot get the label to fit properly as I can with Chrome. It is an issue with the print dialog in Floorp. It does not have the "fit to paper" selection in scale section of the dialog. This makes the label print not near as well as in Chrome. I will be switching back to Chrome unless this can be addressed. See the 2 screenshots attached to see the issue.

Pytanie zadane przez tacenator 2 dni temu

Windows 2026-02 Preview Update (KB5077241) causes Acer laptop to crash when firefox opens

Windows 2026-02 Preview Update (KB5077241) causes Acer laptop to crash when firefox opens when computer is started. Only on this laptop, other computers are unaffected. F… (czytaj dalej)

Windows 2026-02 Preview Update (KB5077241) causes Acer laptop to crash when firefox opens when computer is started. Only on this laptop, other computers are unaffected. Firefox is the newest version and like mentioned, all other computers run the same security programs and vpn. The windows update needed to be uninstalled on the Acer laptop for it to operate correctly.

Pytanie zadane przez t05ks 3 dni temu

Hamburger menu won't open and downloads won't download

Initually I was having issues where I couldn't get the print menu to load up (forever stuck trying to load the preview), however since then it has progressed to downloads… (czytaj dalej)

Initually I was having issues where I couldn't get the print menu to load up (forever stuck trying to load the preview), however since then it has progressed to downloads refusing to download and the hamburger menu in the menu bar doesn't react when left clicked at all.

Pytanie zadane przez Loke Matthews 3 dni temu

device not recognised (cookies?)

I've always used firefox Recently it seems to me that a lot of sites don't seem to recognise me, so I have to do multi step logins. Paypal for instance. I don't save … (czytaj dalej)

I've always used firefox

Recently it seems to me that a lot of sites don't seem to recognise me, so I have to do multi step logins.

Paypal for instance. I don't save the password, I type it in each time, but now it insists on sending me an SMS in addition

My guess is that FF is deleting some cookies that I'd rather it didn't. What can I do?

Thanks

Pytanie zadane przez s_mozillalaptops 3 dni temu

Book marks contained in folders have disappeared

All of my bookmarks; hundreds of them, disappeared from the folders that appear along the top of the task bar and the folders are now empty. I cannot locate a backup fil… (czytaj dalej)

All of my bookmarks; hundreds of them, disappeared from the folders that appear along the top of the task bar and the folders are now empty. I cannot locate a backup file which is supposedly saved automatically and the appearance of a folder on my desktop titled "old Firefox data" doesn't help resolve the situation. I need help recovering these book marks if possible.

Pytanie zadane przez UnderPsi 3 dni temu

Firefox crashes

Dear Support Team, I am currently experiencing a very frustrating issue with Firefox. I have been using it for many years, and it has always been my preferred and most co… (czytaj dalej)

Dear Support Team,

I am currently experiencing a very frustrating issue with Firefox. I have been using it for many years, and it has always been my preferred and most comfortable browser for my daily work. I depend on it heavily, as all my bookmarks and other important information are stored there.

Over the past few weeks, Firefox has been crashing more than ten times a day. I have already tried all the troubleshooting steps suggested in forums and through AI-based support, but none of them have resolved the problem. I also attempted to install and use the Firefox Beta version, but the issue still continues.

In our environment, other users and devices are not encountering this problem, so it does not appear to be related to internal firewall or antivirus restrictions.

Could you please assist me in troubleshooting this issue? I have attached the error screen that appears after the crash along with the crash report for your reference.

No reports shows on about:crashes

Best regards

Pytanie zadane przez jcp4linux 3 dni temu