Forum pomocy dla programu Firefox

This has happened a few times before after a Firefox update, but the most recent occurrence was after the update to version 117.0.1. My mouse wheel will not scroll in the bookmarks drop down menu, I have to use the up and down arrows in the drop down menu which is very slow. When the scroll wheel did work in the past, I could be scrolling and then move the cursor to the up or down arrows and scroll even faster still using the scroll wheel and get to the folder I want a lot quicker. The scroll wheel works normally while scrolling through webpages, the only place it doesn't scroll is the bookmarks drop down menu. I'm running Firefox version 117.0.1 (64 bit) on a Windows 10 notebook PC. Any help would be greatly appreciated, thank you.

Firefox 117.0.1 (64 bit) Build 20230912013654 Windows 10 Home - Version 22H2 OS build 19045.3448 The link to download my Sears credit card statement in pdf form has disappeared when accessing the website (https://citiretailservices.citibankonline.com) with Firefox. It still appears and works normally when the website is accessed with Chrome. I have the uBlock Origin extension installed on Firefox, but it is disabled on the Sears website. Screencaps attached.

When I upgraded to the latest version of Firefox (September 12, 2023 release - 117.0.1 (64-bit)). I could not connect to the Internet with Firefox (Default Browser for Windows 10). I could connect to the Internet with Google Chrome and Microsoft Edge. After several hours of troubleshooting, I discovered that I had to: (1) click the Firefox menu button, (2) click Help, (3) select More Troubleshooting Information, (4) click Refresh Firefox ..., and (5) then click Refresh Firefox in the confirmation window that opens. After that Firefox closes to refresh itself. Then I can use Firefox to connect.

Please explain why must I go through this process now, in order to get Internet connection? Additionally, it took me a few hours to discover this process. It was NOT easy to find.

Is there another process that is more straight-forward?

Thank you! Hw Payne hwpayne@gmail.com

I have several profiles. They all have the same Chrome folder contents, but only some of them have the "chrome_debugger_profile" folder.

I'm guessing I must have generated it along the way while tweaking the Chrome folder contents?

I Closed the browser and forgot that I had a private one open too. When I went to open the main Firefox window up, my previous session was wiped! I already tried the right clicking plus sign method to no avail. It just brings up the one I had after searching how to bring back the session and then accidentally closed the browser after. Any tips on how to get it back? Why does this happen just because you have a private window open??? Change that ASAP!

I have been exchanging long emails with a vendor. Now I want to print all of the entire emails, but when I open the "chain" of the 23 emails, I see a few lines of text, and there is a small box that says "additional text hidden" or something similar. How do I expand each of the emails and print the whole email for each of the 23? Thanks.

I have used a custom html file as my homepage for years and while I can get Firefox to accept it as my homepage, I can't for the life of me figure out how to make it so when I open a new tab it goes straight to said custom page. I've tried multiple different add-ons for Firefox and none have worked, and I've checked multiple different support questions here and am still unable to figure this out.

Which file/s contains only the browser settings, not including the extensions, which are transferable to other profiles? prefs.js? the contents of the settings folder?

I can not access for days my bank account at truist.com. It shows it is loading but never does. I CAN access from any other browser want to use! Truist says it is a Firefox browser issue.

As per subject. After i close FF - and it is no longer showing as an app in Task manager. When i try to restart it, it says it's still running and i have to ask it to close FF before it will open it again. AFAICS It happens randomly.

It may be relevant that when using CCleaner, it often (randomly) hangs when cleaning FF internet cache and says FF needs to be closed when it is already closed and does not appear in task manager. If i ask CCleaner to close FF, the application hangs.

Less likely perhaps to be relevant: i got a rogue change of Favicon on one site. I eventually deleted the relevant file hoping the Favicons would repopulate. Most have, but many haven't including hotmail and protonmail sites.

There seem to be many causes/solutions to FF hanging but i thought these specific circumstances might make it easier to suggest what the problem is exactly and how to fix it.

Thanks.

I had a hard drive fail and needed to do an entire new install. One of the very first things I do is install firefox and sync so I have all my sites tabs and passwords.

I did this and got the Secure connection failed errors instantly thereafter. no reboot nothing fixed it. Bing chrome opera all fail to work. refusing all secure connections. It will load microsoft but I cannot log in. It will load 1000 other sites as long as they are not the SSL pages. No other browser will load either.

This is instantly after signing in to sync.

I was left with no choice but to assume something got corrupted and wipe and redo windows AGAIN on this new drive.

This time I downloaded everything with bing and edge. Then when I was done after two days. I downloaded FF and tested it.

Worked great.

Signed into sync and BAM, all browsers and all websites refuse connections.

I have signed out of sync. I have deleted firefox. I have cleared SSL and DNS and every other setting I can think of or that chat gpt suggested. from cmd line. hard.

No remaining browsers will load. New firefox with no profile and no sync will load.

Whatever sync DID remains totally systemic and persistent and ONLY a total wipe of the drive fixed it last time.

Why will FF simply DO something like this and WTF did it do?

Everything was working fine on Firefox up until a couple weeks ago when my searches started lagging.

What happens is - if I type a search into the main URL/search bar on the browser, it loads just fine. But if I type a 2nd search into a website search bar, such as on google.com, there is about a 12 second delay between me hitting enter and the page actually starting to load. The page freezes during this time and is unable to be interacted with. This issue does not happen in any other browsers outside of Firefox.

Things I've tried so far: Troubleshoot mode/safe mode, clearing cookies and cache, uninstalling and re-installing Firefox

Nothing has helped... wondering if this was caused by an update?

Hello:

I must use the magnifier that came with Windows or I cannot read the screen. All was fine until Firefox updated. Now, when I try to use the magnifier, Firefox and all the sites I am using freeze. The entire screen fades out, and an hour glass shows up. But nothing happens after that. I have to go to the task manager and close Firefox, then start it up again.

I checked for Windows updates and everything is current. I am using Windows 10.

How can I fix this?

Using Firefox 117.0.1 on Windows 10, whenever I try to download a file (eg right-clicking an image, 'Save image as...') or upload a file (eg a photo to Facebook or a PDF to Cloudconvert), Firefox completely freezes (greys out) and no matter how long I wait this doesn't resolve. In the end I have to click the red X icon at top right, completely shut down the programme, then re-open it. And it continues to be impossible to upload or download.

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/117.0

No crashes logged in about:crashes, but Windows reliability settings reveal the following:

Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files\Mozilla Firefox\firefox.exe

Problem signature Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 117.0.1.8655 Application Timestamp: 64ffcf74 Hang Signature: e5ca Hang Type: 134217728 OS Version: 10.0.19045.2.0.0.768.101 Locale ID: 2057 Additional Hang Signature 1: e5ca377c485e7058fa97701f85aa4a08 Additional Hang Signature 2: d583 Additional Hang Signature 3: d5834214b853c6b8508f9d55b4f4e695 Additional Hang Signature 4: e5ca Additional Hang Signature 5: e5ca377c485e7058fa97701f85aa4a08 Additional Hang Signature 6: d583 Additional Hang Signature 7: d5834214b853c6b8508f9d55b4f4e695

Any advice?

Many thanks!

Few days ago, some of our clients and few (not all) internal PC are get stucked on a PR_CONNECT_RESET_ERROR on our website. Only on 117 windows version (118 developer version and 119 nightly seems ok). We tried to repair firefox, it works on 95% but we can't ask our client to do this. It works on Chrome & Edge.

We running out of ideas : - we only accept TLS 1.2 / 1.3 - checking CSP - Both IIS and Apache are not working - Firewall are not blocking

I run several of my Firefox windows in compact sizes, and there are just so many little icons taking up space in the address typing field (what do you call it? It isn't the address bar).

I do not use the Tracker shield. I do not use Padlock "Verified". I do not use "You have granted this website blah blah permissions". I do not use Open in Picture-in-Picture, or the bookmark buttons.

These features, when I need them, I would rather access from somewhere else, like from a menu or with a shortcut key combo.

See the image of how cramped it is with the imo superfluous buttons that for some reason decided they have to live in the text box, preventing me from seeing what I type.