Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

Just updated and now videos won't load

  • 2 odpowiedzi
  • 19 osób ma ten problem
  • 9 wyświetleń
  • Ostatnia odpowiedź od cor-el

more options

Everything was working fine until firefox updated, now no videos will load. I tried disabling adblock and clearing my cache that doesn't help. I first noticed this on youtube when the page loaded but the video won't play there is just a blank whit spot. The same thing happens with imbedded videos and on netflix.

Everything was working fine until firefox updated, now no videos will load. I tried disabling adblock and clearing my cache that doesn't help. I first noticed this on youtube when the page loaded but the video won't play there is just a blank whit spot. The same thing happens with imbedded videos and on netflix.

Wszystkie odpowiedzi (2)

more options

This seems to be problem with Flash Player, try reinstalling that.

Please let us know whether it is solved or not.

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

Make sure that you allow the plugin-container process in the firewall.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.