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One folder and its subfolders doesn't show the emails in it in Thunderbird

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od gacuxz

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I am unable to view emails in only one of the folders (and its sub-folders) that I have created. When I click on the folder; it says opening folder in the status bar momentarily but then doesn't download any emails. It only happens on one computer. On another computer, I am able to see the emails. If I login directly to the bellmail (web-based) server; I also see the emails. I uninstalled Thunderbird and deleted the profiles as well and reinstalled the program; but I still have the same issue. Both computers have windows 10.

I am unable to view emails in only one of the folders (and its sub-folders) that I have created. When I click on the folder; it says opening folder in the status bar momentarily but then doesn't download any emails. It only happens on one computer. On another computer, I am able to see the emails. If I login directly to the bellmail (web-based) server; I also see the emails. I uninstalled Thunderbird and deleted the profiles as well and reinstalled the program; but I still have the same issue. Both computers have windows 10.

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Hello, faisalshab. Did you tried right-click on the folder in question > Properites > Repair Folder? If this doesn't help, I would try to delete Thunderbird Profiles folders and reconfigure email account once again. Uninstalling Thunderbird and deleting accounts from Thunderbird UI not always does the thing.