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exit/minimize block is blacked out

  • 3 odpowiedzi
  • 3 osoby mają ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od cor-el

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I have ms W8 and after the latest firefox upgrade a few days ago the exit minimize box in the upper lefthand corner of the page is blocked and I cannot see and graphics on common sites such as facebook and Mozilla support when going to this sites throught firefox. I also cannot play nay videos on any site. When I use explorer or chrome all funtions are normal. Please help.

I have ms W8 and after the latest firefox upgrade a few days ago the exit minimize box in the upper lefthand corner of the page is blocked and I cannot see and graphics on common sites such as facebook and Mozilla support when going to this sites throught firefox. I also cannot play nay videos on any site. When I use explorer or chrome all funtions are normal. Please help.

Wszystkie odpowiedzi (3)

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Hi, Thank you for your question, I understand that you have updated and the minimize button is gone, graphics on common sites are missing, and videos cannot be played.

Please make sure that you graphics card is up to date in Firefox: Upgrade your graphics drivers to use hardware acceleration and WebGL

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Updated the graphic drivers with both my dell upgrades and intel ones. Made the other 2 changes recommended and the is still no change. When I say it gets no graphics that includes the Mozilla support site. All I get is a list of words running down the right hand side of the page and the minimize/exit buttons are still blacked out. No problem with explorer or Chrome.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window