Thunderbird Community Forum

Hallo, ich habe einen neuen PC mit neu Win 11. Da habe ich Thunderbird neu installiert. Alle meine Mails sind bei Web.de gespeichert. Durch die neue Installation sind alle persönlich angelegten Ordner unter dem Ordner: "Lokale Ordner" verschwunden. Wo kann ich diese wiederfinden? Liebe Grüße Hans

I stopped getting e-mails. I can't send e-mails. It tells me to enter a password but rejects even my e-mail address. It stopped working on my computer 9/8/24 and on my phone 9/9/24. It won't let me reset my password because it doesn't recognize my e-mail address so it can send me a code.

Need Help......I am cleaning up a laptop hard drive to free up space and make sure all is up to date, and I have the new version of Thunderbird installed but I cannot uninstall the old version. I keep getting an error message. See attached image.

Thank you in advance! Jean

Ever since I upgraded to 115.10.1 (from a much earlier version, which worked well), Thunderbird is randomly very slow.

First off, at opening time, it takes ages (over a minute) to download some incoming (small) messages - while this was definitely not the case with the previous version I was running. Sometimes, it hangs (for anywhere from 15 to 60 seconds) while I am typing a message.

Also, e.g. today, I tried to send an email (250 KB or so): it just kept on saying "sending". When I clicked (after a few minutes) to stop the sending, the window closed without further ado and I couldn't find the message anywhere (not in the Drafts, not in the Sent). I did it again, it then hung on copying the message to the "sent" folder. When it finally said it failed, and asked if I wanted to have it copied to a local folder, I clicked "yes". Upon checking, it had stored it in the "sent" messages, not locally...

I am running Windows 10 Pro, with ample memory and disk space, and a fiber optics connection. The CPU is not overloaded at all nor any other ressource.

It is becoming increasingly annoying.

Why is there a limit on how many messages - or maybe it's the total size - can be stored in any given sub-folder? T-bird's message is not enough space, try to empty the trash folder.

I have plenty of disk space, so asking if T-bird has internal limits? I've always kept many messages, so any limitation is disconcerting. I can make more sub-folders, but maybe there's a limit on that as well?

Should I be saving messages in the Archive/Local folders?

Is there a section here for suggestions? I'd like to have an option to have just one Trash folders for all accounts. I'd also like to suggest a shortcut icon to go to next message, since the mouse is already in my hand.

You have recently released version Thunderbird 128.1.1 in which you have changed the Compact View so that it is effectively no longer a Compact View, because the spaces have been increased between the Folders in the sidebar folder pane. I have been using Thunderbird for a couple of months and really liked the Compact View but now it has been spoiled. I don't understand why it was necessary to change this, and would be grateful if you would please revert the Compact View to how it appeared in version 115

Kind regards

Brian Lawrence

All of sudden, clicking a email link on a webpage in any browser on my computer doesn't open Thunderbird, in fact, nothing happens. Thunderbird is set in Windows as my default email program. If I change the default email program to something different, then clicking on a email link in a webpage works. Switching back to Thunderbird as the default email program doesn't work either.

I am using the following operating system:

Edition Windows 10 Pro Version 22H2 Installed on ‎6/‎12/‎2021 OS build 19045.4780 Experience Windows Feature Experience Pack 1000.19060.1000.0

The following version of Thunderbird:

128.1.1esr (64-bit) Release notes Thunderbird Windows MSIX packagethunderbird-MSIX - 1.0

My main browsers are Chrome Chrome is up to date Version 128.0.6613.120 (Official Build) (64-bit) and Firefox 130.0 (64-bit).

Can someone help me fix this problem?

Thank you.

TB 128.2.0esr (64b) Setting a decent Date/Time format should be easy, it's not. This is what I tried - https://support.mozilla.org/en-US/kb/customize-date-time-formats-thunderbird I added these formats to Config - intl.date_time.pattern_override.connector_short = {1} {0} intl.date_time.pattern_override.date_short intl.date_time.pattern_override.time_short They had no effect, see screenshot for before and after. 08:42 for today's time and date = good. 9/3/2024, 09:11 the comma is unnecessary, I want it gone, otherwise good. Monday, September 2, 2024, 17:12 after 7 days ultra verbose? Am I missing something?

I have been very happily using 115.15. Then, yesterday, I was upgraded to a new version that breaks my extensions. Thus I deleted the compatibility.ini file and downloaded 115.15 and installed that (windows os btw). Now everything works beautifully, except for the tags panel. The message number in the tags panel in the folder panel on the left does not update, and no messages appear in the message pane when I click on one of the tags.

What can I do to get this to work again?

Hi, I have a problem, when i set outomatic reply on my account email has send, but with wrong encoding. I 'm writting mail in czech language, so you probably wont be understanding. In the picture is a screen of mail, that was automatic sent, please help me, what i should to change in settings.

Thunderbird is been just closing itself. So I started it from the terminal. After a few minutes it closed itself again. This time it logged this:

``` ❯ thunderbird [ImapModuleLoader] Using nsImapService.cpp console.error: ({}) console.debug: "Found 0 public keys and 0 secret keys (0 protected, 0 unprotected)" Crash Annotation GraphicsCriticalError: |[0][GFX1-]: Wayland protocol error: wp_linux_drm_syncobj_surface_v1#65: error 3: explicit sync is used, but no buffer is attached

(t=1495.69) [GFX1-]: Wayland protocol error: wp_linux_drm_syncobj_surface_v1#65: error 3: explicit sync is used, but no buffer is attached

Gdk-Message: 10:43:47.136: Error flushing display: Protocol error Exiting due to channel error. ```

This is a problem I have from time to time. I am currently using TB 128.2, but have had it in prior versions from before 115. I had the problem in win10, though now I am using win11pro current version.

I search an item based on a text stream, in this case: "tree planting works in the fall," and the results are found, but I can't open it. I then click show results as a list and it says no messages found. This is a message I archived. If I go to my saved local archive I can find and open the message. So the search was useful in that I was led to the message, but what's up with search? Is there an operation like compaction that I need to run to get search reoriented?

I have attached screen shots of the original find and the show results as a list.

On 9/10/24, I tried to download my email and got the message: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." To my knowledge, nothing had changed on my Win 10 computer, so why this is suddenly showing up is unclear. I have 555 GB of free space on my C: drive, so space isn't an issue. I don't know why the permissions would have changed.

I checked the TB help and found that there was an update, so I installed that. I checked for updates a second time and found another one which I applied too. TB is now at "128.2.0esr (32-bit)" according to Help > About.

I tried restarting TB in troubleshooting mode, but that didn't help. Can someone suggest a way out of this?

Thanks in advance.

This relates to Thunderbird 128.2.0esr (64-bit) running under Windows 10 Pro.

Upon receiving new mail messages in a Unified Inbox, the Thunderbird logo with a red dot properly pops up in the Notification area per the attached screenshot, and the Inbox title in the Windows tray also shows the correct number of new messages. Reading or deleting these messages will either reduce the boldface entry or remove the message from the message pane, but the red dot notification icon and new message count persists. The only way to clear these seems to be to expand the Unified Inbox to show all email accounts, and then simply click sequentially on the account names until the notification drops from the Windows tray. Is this a bug or normal operation?

Hello,

Every time I end my work and close thunderbird - my e mail accounts dissapear (they are deleted). When I open thunderbird again I have no email, nothing. Everytime I am forced to do all settings from scratch - to configure everything from the begging. Please help.

Hello,

I have had this issue since at least 2022 starting with version 102.4.1. I am currently running 128.1.0esr on OS 14.6.1.

I figured I would post again, as it has been a few years and the previous posts are now archived, to see if any new solution options are known.

In short, Thunderbird runs perfectly fine in troubleshoot mode. When launched normally, it locks up as soon as it checks for new messages, I get the spinning beach ball, and I have to force quit to close it. Letting it sit for an extended time has no impact. Screenshot of status when it locks is attached.

If I start in Troubleshoot Mode it works normally. No problems at all. I don't appear to have any add-ons or extensions running, so I don't understand why this is fixing things. I've just been running it in troubleshoot mode for years now, which is fine, but annoying.

The only themes, extensions, or add-ons present are "light," "dark," and "system theme -auto." Nothing else.

I had read a previous post about disabling access to Contacts in System Preferences, I tried that, no luck. I also deleted all add-ons and extensions files, and folders. Folders were empty, no change.

Any other theories?