Thunderbird Community Forum

Hello, I have had to re-install Thunderbird after a disastrous upgrade to a more recent macOS, and subsequent downgrade. I thought that all my information would be preserved in the various Time Machine backups that I have made. However, all of my local folders containing 18 years' of email correspondece have disappeared. I can only view emails which are stored on the remote IMAP server. Any assistance would be greatly appreciated. Kind regards, John.

I run Thunderbird on a PC, and, to free up space on Drive C:, I have moved the contents of the folder Thunderbird in Appdata to Drive D:. I then changed my Server Settings, in Thunderbird, from C: to D:, and note that any new mail is indeed now appearing there along with those already transferred. This move could save me a valuable 6 gig of space, and more in the future, however, I am unable to remove that original Thunderbird folder entirely, notably I am unable to remove the contents of the Profiles folder, as it is still linked to the application. Notably with cookies.sqlite, cookies.sqlite-shm, store.json, mozlz4, aborted-session-ping and many others, which I note some have continued to be updated. I have been unable to find any other settings in Thunderbird referring to Drive C:, other than those in Server Settings.

I could presume that if I installed another version of Thunderbird on Drive D: and maybe moved those existing contents of the Thunderbird folder on C: onto Drive D:, and made those numerous settings changes to the App it could work. But I ask is there an easier way to complete this move? How can I complete this transition of Thunderbird from Drive C: to Drive D:?

Hello,

I can't receive new emails on my Thunderbird account because every time I try to refresh my inbox, I get this message:

‘An error has occurred while saving your messages. Make sure that the file system gives you write rights and that you have enough free disk space to copy the inbox’.

No problem with webmail.

We have another computer in the office connected to Thunderbird that receives all our emails. All the settings are the same, except that we haven't updated Thundebird.

We use a POP system.

Thank you for your feedback!

When I logged on this morning and opened Thunderbird, it downloaded headers of messages but when I opened them there was no sender or content, just a code _005_BN8PR14MB2900509BCA163B950DE51AAC9AE59BN8PR14MB2900namp_--

Some time ago Thunderbird changed from downloaded header and message as one, to downloading all the headers and then downloading the message content. At the moment I can access old messages but none that have tried to download this morning.

Can anyone help please?

Carol

I have update to 128.2.0esr (64-bit) ever since i have done so my emails show as a code like below

The From, Subject also do not show

To see my emails i am dragging them to a folder, clicking on properties and then repair.

Can someone assist please.

Hi - I am receiving strange code instead of message via thudnderbird.

For instance in thunderbird I can see this code: --Apple-Mail-B3D821E7-DE68-441A-B1BC-700C9510C7FF--

But when I log in to my online inbox I can see the content of message etc.

Is there anybody who can help with that?

Kind regrds, KK

Recently while tracking down a problem with my Optus email account regarding a message stating that my quota of storage was reaching maximum, a Optus "tech" advised that I should change mr port number in my Thunderbird account and this has resulted in the now present fault condition. I can send emails from this PC without any problems but cannot receive any. I am sending this message from another PC thyat does not have this problem. What is the correct number for the port. I have uninstalled and reinstalled Thunderbird on the problem PC, even ded a system restore without success. Send OK, no receive. Help. Cheers, Gordon Shaw

At least on Linux, all versions of Thunderbird with Supernova UI are unusable for emails which requires a hardware key to login. The "insert key / input PIN" never shows up in those versions. The bug presents on flatpak distributions and latest daily version (130) as well. The latest stable version that's working with hardware keys is 102, but it has some serious performance issues with large amount of calendar entries.

I can't find the answer online. When I receive an email message and then several other people respond to the message, how shd I set up TB so the messages responding to the original message appear on my screen with the most recent one at the top of the list of responses?

Many thanks.

Outlook is used on one PC with POP3 data retrieval. Messages are only deleted by the email service provider if they are deleted in Outlook.

Thunderbird is also used to access the same accounts with IMAP access to the online accounts. All of the messages online have been downloaded by Thunderbird.

I am comparing the .pst Outlook files, and the various Thunderbird data files stored by the PC.

The Thunderbird data files are much larger than the Outlook files. For example, the largest Outlook .pst file is 2G. But there is a Thunderbird data file that is 8G.

Any reason or problem or cleanup suggestion regarding 20G of Outlook .pst data that appears as 30G of Thunderbird locally stored downloaded IMAP data?

John

Hi. I am using Thunderbird 128.2.1esr(64-bit), most recent update. Recently (about 1-2 months ago approx) some of my emails have started having an attachment that does not belong with it. For example, I just received an email that I know for a fact was not sent with an attachment, however in my inbox it shows that the email has an attachment. It is always the same attachment and is always the same file name, and is a file I received about two years ago. (The fie that gets attached is a legitimate one from a trusted source. It is a pdf file, and is always the same one when it gets attached to incoming emails). I can open the attachment everytime when it shows up, so it is acting like it belongs with the specific email, even though I know it is not supposed to be there. I also noticed that when this happens there is no text in the email message, just the attachment. This happens at random times and does not seem to have any specific pattern. I use a gmail account & am connected by imap. If I go directly to my google inbox the specific email shows as normal, meaning the attachment is not with it, and the text of the email shows up. How can I fix this? I have tried compacting my folders however that has not helped. I have scanned for any malware and the scans show no issues. I do not know what else to do. Any help would be appreciated. Thank you. Rich

For the past week or two, TB only downloads 3 or 4 (never more than 4) messages at a time from my Gmail. Now, instead of just starting TB and it downloading all new messages, I have to click Get Messages multiple times to retrieve everything. I have seen similar questions here and the answers have all been variations of blaming the user. So: a) I have not changed any settings. b) It used to download all available messages, whether when TB started up or when I clicked Get Messages. c) Just now on starting TB, it took 6 clicks to retrieve 20 message. They are all text, no attachments, so the total size would be in KB, not MB. d) Using Speedtest, my connection speed is over 300 MB/second so it isn't a connection speed limit on my side. And I doubt it is a speed limitation on Gmail's side.

With all of that in mind, I would appreciate any suggestions of what could be causing the problem and what the fix might be.

Email was fine until around 1. Now all of a sudden it won't send outgoing email. It just sits there and spins. This happened last week for few hours, but that was just before the latest thunderbird update. It's annoying.

Hallo Team, bisher hatte ich mit Thunderbird keine Probleme, aber kommt wie aus den nichts immer die Meldung. Anmeldung auf den Server imap.arcor.de mit dem Benutzernamen "f.heben" fehlgeschlagen. Nochmals versuchen. Obwohl ich die Meldung anklicke, erfolgt keine Anmeldung,, sondern der oben genannte Hinweis kommt wieder. Warum? Muss ich etwas reparieren? Mit freundlichen Grüßen Franz Hebenstreit

when I select multiple msgs using the shift-arrow keys and hit delete an error pops up that says "msgs could not be moved or copied to the trash folder because writing to the folder failed. To gain disk spaces, from the file menu, choose empty trash, and then compact folders, and try again"

I've done this and it still does not work. I can delete msgs 1 at a time but when I get so many a day that takes a while.

I've tried reinstalling thunderbird to no avail.

Thanks!

I need to talk or chat with someone who can walk me thru a solution. Your online helps are beyond my comprehension. When I try to send, or reply to, a message, I get a screen saying "Password required for outgoing (SMTP) server.twc.com." HELP!

Dobrý den, na starém PC jsem měla v nastavení serveru typ POP. Aniž bych cokoliv měnila, při instalaci Thunderbird do nového PC mám najednou typ IMAP. Jak se typ serveru dá změnit? Jde mi o možnost zaškrtnutí volby Ponechat zprávy na serveru. děkuji Iva Gurecká

While transferring Mozilla Thunderbird from my old MAC computer (OS 10.11, TB 78.14) to my new MAC computer (OS 12.7.6, TB 128.1.1) everything went well except that the “inbox” for 2 of my main accounts were not placed at the top of the left hand column with my other account inboxes. I found them in the account “envelopes” at the bottom of that left hand column. 1. How can I move them back to the top of the left column under the “main general inbox”? 2. How can I reorder these inboxes so that my main inboxes are at the top? Any help would be greatly appreciated. Thanks.

Can no longer send/receive email. Error message about "certificates", ports?, IMAP? settings......... Have tried various combinations and receive a variety of error massages.