Firefox Community Forum

Website (Carvana) wants me to post a photo of an odometer in a car I want to sell to them, and a photo of my drivers license. I don't know how to do this, but do have photos in my cellphone. How do I transfer the photos to the website? .

I have used Firefox for many years and hope to continue. What virus software do you recommend?? I paid for Malwarebytes and this was completely unsuccessful I can no longer email a small group of friends and I get popups on sites that I have used for years! What virus software do you recommend to use with Firefox and cleanup problems remaining after software’s have been removed???

You installed without my permission the Microsoft web app. That is spyware that has cost you this user. I will uninstall Firefox, tell everyone I know what you 'security-minded' liars are really doing to us. I belong to a gaming club with hundreds of members and by tonight they will all know not to trust Firefox. You really have some nerve teaming up with that nasty organization. Before this day is out all my contacts on all my social media sites will know what you are doing. I have a $3,000 rig that you jeopardized.

I have been using your browsers for years. No longer. Any time I can bad mouth you I will. You can take that to the bank.

I cannot get into my Paypal account because Mozilla Firefox is asking me to set up a passkey. I press Continue and it tells me to enter a PIN. I don't have a PIN set up that I know of. If I try one, it is wrong and says I have tried too many times. When I go to the Settings where I should set something up with Window Hello, it says it is not available. I just want to log into my Paypal account like I used to. How can I bypass all this stuff?

When trying to sign up and choosing "English", the page responded: "Select a valid choice. en is not one of the available choices." Isn't that ridiculous? Even so, you knew it's "en" after getting the choice as "English" and still refuses to let me in? I can't believe Firefox can do this! The attached image says it all!

So, i'm trying to use VsCode and firefox in conjunction to file away some info, but for some reason, the ability to split the screen easily is gone. It is still there on my laptop with firefox, so i'm not sure why it is missing on my pc, especially since the pc is the newer version of firefox. See attached image for what i mean by easily split my screen.

Repeatedly asking you: how to get rid of Bing. Don't know how this became my default search engine. "manage search engines" does not even provide a toggle to add Firefox/Mozilla. Pressing on Bing toggle does not remove Bing.

I am having terrible problems with my Outlook email account and want to create a gmail account. After I create my User name and password I am asked to verify a QR Code. One must have a Smart phone to verify it and I only have a plip phone which does not work.

I was told that if I went to your browser and opened a private or incognito internet window and went to the google Account sign in page I could skip the verification code and continue with creating the gmail account.

Can you help me?.

Dear Customer Service Team, I am writing to request a refund for my monthly subscription fee for the product Mozilla VPN, in accordance with your 30-day money-back guarantee. Unfortunately, the subscription (from 18th July 2026) did not meet my expectations, and I would therefore like to make use of this guarantee and cancel my membership. Could you please confirm the cancellation and process the refund to my original payment method at your earliest convenience? Thank you for your understanding and assistance.

Best regards, Lorenz Claus

A "Cloud' swept over my computer and erased all of my data and fire-fox operating system and and operating system. I think all of data is still in my computer but, I can not retrieve it. My banking information was left intacked but all of the accounts were erased.

as of yesterday tuesday July 14th I am not able to play the trivia game: I'm getting a message to prove I'm human, when I click I get an allow message....then I keep getting the same page I can not access the game any longer.

I download my share of media using BitTorrent with Pirate Bay. Just lately, every time I attempt to download something I get redirected to a page, https://ultimatesurferprotector.com/lp5.php, that tries to sell me a VPN and I can find no way to stop this or contact them. I am happy with the VPN I have and have no interest in purchasing another. Does anyone know how I can prevent this from happening? Thank you.

MikeQ [email removed from moderator]