Firefox Support Forum

Prime trouble

I changed some setting that I don't remember which caused my Prime to not come out of buffer

Asked by choochum mavin 10 minutter siden

Streamers on Twitch showing as Offline when they are actually Streaming

I get phone notifications that a streamer is live but when I go to their page on Twitch on my laptop, I see them as offline (screen shot). I've tried clearing cache and … (les mer)

I get phone notifications that a streamer is live but when I go to their page on Twitch on my laptop, I see them as offline (screen shot).

I've tried clearing cache and cookies and do not currently have any pluggins that affect Twitch.

Asked by loveforbooks 1 time siden

Firefox unable to load videos

So I've noticed that after putting my computer to sleep, upon return Firefox will be unable to load any videos from seemingly any site. The temporary solution to this is … (les mer)

So I've noticed that after putting my computer to sleep, upon return Firefox will be unable to load any videos from seemingly any site. The temporary solution to this is to reset my computer as sign offs, locks or returning to sleep do not clear the issue. I've tested on different browsers/sites and can confirm that this is exclusive to firefox. I have booted firefox in troubleshoot mode, cleared my history and given the sites time to load with no luck on any of them.

Is there a solution to this?

Asked by Bobn242 1 time siden

FF120.0.1 full screen videos not displaying properly

Hello, I cannot get videos to go into full screen in FF as they used to before latest update. Tested on various sites. There are no controls shown on YouTube unless i eit… (les mer)

Hello, I cannot get videos to go into full screen in FF as they used to before latest update. Tested on various sites. There are no controls shown on YouTube unless i either hide the taskbar or scroll down both of which is a nuisance. On some sites the task bar stays at the bottom which it didn't used to do. link text

Asked by backspace1 20 timer siden

Last reply by backspace1 1 time siden

firefrdsghntjsu,

GTGFVFC

Asked by Se Ya 1 time siden

unable to load Rise of Cultures game because of a JavaScript error

Here is the error report i am receiving when i try to load the game. How do i fix this? RuntimeError: integer divide by zero @https://moceu.innogamescdn.com/Build/1c307f8… (les mer)

Asked by bene443 2 timer siden

The old bookmark now you see them now you don't isse.

K, so I've read numerous posts on trying to recover my bookmarks. Notta, zilch. Getting the usual messages when trying to import from the backups, etc. 15 backups and non… (les mer)

K, so I've read numerous posts on trying to recover my bookmarks. Notta, zilch. Getting the usual messages when trying to import from the backups, etc. 15 backups and none are working. Anyone know how to trace what application Firefox refers to at launch regarding, "another application is using the file" message?

Thanks for reading.

Asked by jjnowayhosa 2 timer siden

Authentication code never reaches my account

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my… (les mer)

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my account, but I never receive the code. He has added the "accounts" email to my contacts and I don't know what else to do or try. Any ideas from the community? I need my bookmarks after upgrading to Windows 11 and can't imagine trying to recreate them all.

Asked by brianna.cacchione 4 måneder siden

Last reply by brianna.cacchione 4 måneder siden

Firefox 120.0.1 Memory Leaks, Windows 11 & 10, not a new issue

Firefox uses too much memory, sometimes 20GB on a 32GB Windows machine. It's usually one or two threads which are hogging incredible amounts of memory. This time I had … (les mer)

Firefox uses too much memory, sometimes 20GB on a 32GB Windows machine. It's usually one or two threads which are hogging incredible amounts of memory. This time I had about 30 tabs open.

Today I tried Firefox about:memory "Minimize Memory Usage" several times, and it was largely ineffective.

I did a "create memory dump file" of one 5+GB bloated thread using task manager, but can't find a way to upload the compressed archive with this report for analysis. Finding a way to report this issue was quite a challenge. It seems most help avenues are now missing/moved, and other reports of this type of issue are "Archived".

I tried killing the 2 bloated Firefox threads and checked for tabs which might be missing or malfunctioning. Everything continued to run normally while more than 10GB of memory was returned to system use. Leaving these bloated threads overnight doesn't improve anything, in fact I can often get up and find my machine is completely out of memory because Firefox consumed it all. My smallest machines have 16GB RAM.

These memory issues aren't new. I've been reporting them off and on for more than a decade. They get better for a few months after reporting, then they get bad again in a few more months. The battle to get memory leaks fixed is continuous while Firefox springs more leaks.

I'd like to give you the memory image I generated so you'll at least have some real data to look at and analyze for this report.

The attached task manager snapshot image is a very minor example of this issue. The numbers keep increasing like there are one or more large memory leaks.

Asked by Craiga 23 timer siden

Last reply by Craiga 3 timer siden

Right click - tab opens but blank window

Firefox V102.0.1 up to date. Right click to open link in new tab - new tab is displayed, link is shown in new address bar, nothing is displayed in the window. Thoughts? … (les mer)

Firefox V102.0.1 up to date. Right click to open link in new tab - new tab is displayed, link is shown in new address bar, nothing is displayed in the window. Thoughts?

Asked by temppub 13 timer siden

Last reply by temppub 5 timer siden

Fake MCAFEE SECURITY ALERT KEEP POPPING UP

Fake MCAFEE SECURITY ALERT KEEP POPPING UP in the last 24 hours. How do I get rid of this? I do have McAfee and ran a scan. Scan results no virus. I do not want to lose… (les mer)

Fake MCAFEE SECURITY ALERT KEEP POPPING UP in the last 24 hours. How do I get rid of this? I do have McAfee and ran a scan. Scan results no virus. I do not want to lose the current tabs session that I have open, if possible??????

Asked by Paulsen5257@comcast.net 1 dag siden

Last reply by Paulsen5257@comcast.net 6 timer siden

wee the apps management

hai good morning.. give me a gaid account me

Asked by john ray palallos 6 timer siden

PR_END_OF_FILE_ERROR

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message w… (les mer)

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message while trying to use YouTube, while other times the site loads but says that I am offline and no internet connection. I have done all of the fixes that they say to use online and nothing seems to work. YouTube will occasionally work but none of the thumbnails will show up. Then there are other site that work fine.

Asked by Jason Worlock 6 dager siden

Last reply by Jason Worlock 7 timer siden

2 svar

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1 view

Is there a way to zoom in and out Just the elements of a page?

I am trying to zoom in and out on a webpage JUST the elements. I DO NOT want the text to zoom in or out when I do this. I was able to do this within the last couple of … (les mer)

I am trying to zoom in and out on a webpage JUST the elements. I DO NOT want the text to zoom in or out when I do this. I was able to do this within the last couple of days here, but cannot remember How I did so..

Asked by Katerpie 4 dager siden

Last reply by Katerpie 8 timer siden

Hijacked by Bing

I click on Firefox, and I get Bing. Disabled extensions as instructed. Still get Bing. I can use Chrome. I can use Edge. Can’t use Firefox.

Asked by Frank Roylance 8 timer siden

Google Maps pegs CPU

Firefox 120.0 on openSUSE Tumbleweed. Google Maps (https://www.google.com/maps) results in CPU being pegged at 100%. No other tabs open. All I have to do is load the… (les mer)

Firefox 120.0 on openSUSE Tumbleweed.

Google Maps (https://www.google.com/maps) results in CPU being pegged at 100%. No other tabs open. All I have to do is load the URL and do nothing else. This behavior is repeatable. CPU stays at 100% until tab is closed or browser is shut down. Sometimes the browser will hang and its PID has to be killed.

Offending process:

username 4501 4416 76 11:40 ? 00:05:13 /usr/lib64/firefox/firefox -contentproc -childID 1 -isForBrowser -prefsLen 27513 -prefMapSize 244227 -jsInitLen 228948 -parentBuildID 20231116134553 -greomni /usr/lib64/firefox/omni.ja -appomni /usr/lib64/firefox/browser/omni.ja -appDir /usr/lib64/firefox/browser {659a1e89-c5da-416d-b720-558c24187847} 4416 true tab

Asked by DMW 4 dager siden

Last reply by DMW 8 timer siden

Background color of find box /url box when you select or type over a url

HOW DO I STOP the background from being black? I can't read the URL i am selecting to copy in the URL address box. In prior versions, the use systems color option used t… (les mer)

HOW DO I STOP the background from being black? I can't read the URL i am selecting to copy in the URL address box. In prior versions, the use systems color option used to work. Now it doesn't. Plus the pull down that shows up is the most god awful seaform green i've ever seen. I WANT MY SYSTEM COLORS BACK

Asked by arens3 1 dag siden

Last reply by arens3 11 timer siden

Unable to sign in with mozilla account from firefox

Greetings from Greece, i use Mozilla Fieefox many years now to sync everything from home, to mobile and work. Today at work, I received a new computer with fresh Windows… (les mer)

Greetings from Greece,

i use Mozilla Fieefox many years now to sync everything from home, to mobile and work. Today at work, I received a new computer with fresh Windows 11 installation, bind to an MS Domain and the latest version of Firefox installed.

With a great dissapointment i realised that i couldn't connect with my mozilla account while in the previous pc with with windows 10, worked and synced flawlesly. While pressing "Sign In" from the 3-line menu on the top right corner nothing happens, sometimes it opens a window that keeps loading and some times the login page is loaded. After inserting the email and pressing the button it takes quite some time, a red ribbon notification appears "Proccessing..." and when next screen appears and the password is entered... (it takes also quite some time) the red ribbon notification appears "Working..." and after a little while "The operation was aborted".

I've uninstalled and reinstalled firefox, cleared profiles and created new ones, took advantage of all refresh tools mozilla offers.... nothing. In fact in all 3 pc's we received today the reaction was identical. On the other hand if i try to login to mozilla throught Chrome or Edge the login process works like a charm.

Any thoughts, ideas would be very much appreciated.. could it be a Policy Problem for Windows 11 for example?!?

Thanks in advance for your time

Asked by Θάνος 11 timer siden

Website hangs when loading with firefox but other browsers seem fine.

Firefox seems to get stuck loading pages on the CSO Ireland website For example https://data.cso.ie/table/NIA13 It can be right intermittently but reoccurs again rapidl… (les mer)

Firefox seems to get stuck loading pages on the CSO Ireland website For example https://data.cso.ie/table/NIA13

It can be right intermittently but reoccurs again rapidly at random. Other browsers do not seem to have this issue.

Asked by liam_millar 12 timer siden

Crazy Shizzle FF duplicates itself anytime a new MAC desktop is opened.

I normally have multiple FF windows open on multiple desktops. After a restart all of a sudden every time I create a new desktop, FF duplicates browser. If I open a ne… (les mer)

I normally have multiple FF windows open on multiple desktops. After a restart all of a sudden every time I create a new desktop, FF duplicates browser. If I open a new FF Window it will automatically appear across all open desktops.

Tried pretty much everything: Multiple restarts Cleared Cache Refresh Firefox General Settings changes

FF 119.01 Monterey 12.6.6

Any thoughts appreciated

Asked by mitch30 13 timer siden

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