Firefox Community Forum

I have been using Firefox as my default browser for years on all my computers. I have a computer at work and one at home. My home laptop has for some time now been telling me that AI search results are "not available right now, try again later". Initially I thought this was transient, however it has not changed. I have tried to find a setting either in firefox or google that has changed but I cannot. My other laptop works just fine with AI searches on google. Please help my email is [edited email from community support forum] (I do not use my google email.)

I had so many instances of firefox and tabs that i decided i must organize them on tabgroups, i read they were secure enough and would be restored along with open tabs on new session. But after restarting all my "close and save" tab groups are missing! are they still saved? how can i recover them?

I have a Mac with Sequoia update but my Mac is not good with memory so when I have a new install version it will probably crash my Mac. How might I stop automatic installation by Firefox?

I just bought a new laptop with Windows 11 and installed Firefox onto drive C: of the 1 TB SSD. I then decided to partition the SSD into three drives and put Firefox on the E: drive. After I partitioned the SSD and uninstalled Firefox, I downloaded the Firefox installer from Mozilla, and ran it, but it somehow perceives that I had had Firefox previously installed and only gives me the option of re-installing Firefox at the original (C:) drive location. There is no longer an option in the installer to change the installation location. How can I get around this and re-install Firefox on my E: drive instead of my C: drive?

Each time I open the Firefox Icon on my desktop in AVD, it opens an older version and it prompts me to recreate a profile. I updated Firefox yesterday and brought over my passwords and bookmarks. This keeps reoccurring after we fix it each time. Can you help?

When I try to embed an image in an email as soon as I click on "insert" and "image" the message freezes. All I can do is to access the task manager to close Thunderbird altogether and then start again - but the same problem occurs when I try again.

I had to fall back on sending the image as an attachment. Now that I come to think of it this has been a problem for some considerable time.

NB as you can see from the sequence this crash occurs before I have been able to select the image - so it has nothing to do with the size or format of the image.

I used to be able to download from these two web sites Israbox and Farescd.com, but lately it said data could not be verified. Sometimes it allowed but other times it won't . Please help. Thanks

I recently downloaded Firefox and made two profiles on it from the hamburger button in the top right. I make one called "Work Profile" and another called "Personal Profile". I was trying to pin each one to the task bar separately because I would use youtube to watch videos/listen to music on one window and do my work in another. I have enabled the group profiles on taskbar so they dont show up together under the same icon and added { -no-remote -P "Profile Name"} to each shortcut in its properties>target on windows explorer.

It just keeps bringing up the choose user profile window but it doesn't even have the two profiles listed that I want.

When I open default then all my profiles are gone in the top right profiles window but if I choose default-release my profiles are there to select again. I am pretty sure firefox just has two things it calls profiles, one is for multiple installs and the other in in each install and I don't know how to fix it now as all my settings/passwords/add-ons are setup and I would like to not have to do it again.

When the YouTube shorts tab is open, if I want to open another tab, it immediately starts scrolling. When a shorts show starts, I click the "plus" button and it immediately scrolls down. I hope you get the idea.

I'm sorry to be asking this question again, but my previous thread was locked without my being given an opportunity to respond. The question was this:

I have Bing as my homepage, but on one computer I have a very annoying problem. I click on the settings to turn off 'Show news and interests' and 'Show trending on Bing', but the next time I come back to the homepage these settings have turned themselves back on. What do I have to do to retain these settings?

Denys responded to say it was a feature introduced by an extension. I'm not sure what gave this impression; I'm simply going to the Bing homepage (www.bing.com). I do have extensions installed, but I have turned them all off for this page just in case it was one of these that was causing the issue. If you click on the hamburger menu at the top right of this page you have an option to disable 'Show trending' and 'Show news etc', but as soon as the page is refreshed the news and trending, which appear at the bottom of the page, reappear. It's as if Firefox isn't saving the cookies, and yet it clearly is.

The subject says it all. The "tabs from other devices" are a) Shown as a long flat list of links, not in their individual tabs, which is disappointing b) right click does nothing - doesn't open them as advertised

my email account running windows 10 - used to show emails sent to myself in my inbox. It does in fact show the emails in the sent box but it never show up in the inbox. 7 years it always worked - now - ng, Please help as I use this feature to trouble shoot. Thank you - michael

Good Morning, Please how can I add or take out in firefox the icon shortcuts with most visited sites that I use, Also firefox is adding by itself shortcuts to my opening page and I don't want to have more than 6 or 7 or firefox suggestions. Thank you for your help

Hello. The browser will start fine and run for most of the day. I haven't made any known changes to the PC. At some point the browser will crash for all tabs and all windows. Any attempt to refresh goes to the screen as seen in the attached image. The "Restore This Tab" button does not work. I have to close all Firefox windows. Then the browser will work again.

I'm using an Alien computer. Windows 11. Everything is up to date. Firefox version 145.0.2 (64-bit)

Thank you.

I have a chromebook with linux enabled and installed firefox according to mozilla's instruction - via the sudo get-apt command. The cursor changes from the default to a very small adwaita. I've spent hours googling this issue and everyone I've come across had used some third party repo or was trying to shove in their own custom cursor theme. Literally all I want is my regular cursor back, and I have no clue why mozilla would have a specifically set cursor for their browser instead of just having it default to os. I don't really know what I'm doing here, but I cannot begin to state how tired I am of messing with this dead-end issue.

I click on the top right button and choose password button. And I can't see any password I saved before. I have no idea why this things happened. Right now I couldn't see the password that I saved, but I can use the password when the firefox tells me I have saved one. I still need to see the password because I saved some password that I use for other platform on firefox. The screenshot attached below. what should I do now?