Firefox Community Forum

Internet searches for Firefox support/forums shows https://www.mozilla.org/en-US/about/forums/ and https://www.mozilla.org/en-US/about/governance/policies/participation/

Searching around these links is too difficult to find where to post any questions, which happens to be on this link https://support.mozilla.org/en-US/questions/

Please make UX friendlier.

Sehr geehrte Damen und Herren, ich habe neulich bei GMX einen neuen E-Mail-Account eingerichtet, der auch innerhalb GMX problemlos funktioniert. Bei der Integration in das Programm Thunderbird gibt es jedoch Schwierigkeiten, obwohl ich sämtliche Serverparameter korrekt angegeben habe. Ich konnte den E-Mail-Account nicht einrichten (s. Bild im Anhang). Was habe ich falsch gemacht? Mit freundlichen Grüßen Klaus Reißig

Hi Firefox community,

I’m not your usual tech influencer or a corporate “enthusiast”—I’m just a longtime open source user who’s spent more than a few years behind the veiled curtain, watching how this world of software and possibility unfolds. I love what Mozilla does for users like me. That’s exactly why I want to raise something: I keep seeing the word “chatbot” show up for Firefox’s new AI-powered assistants (like the sidebar and what’s coming next). But let’s be honest—“chatbot” belongs to the days of robotic customer service and scripted dead-ends.

What we have now in Firefox—powered by real LLMs (Large Language Models)—is a whole different species. Calling these assistants “chatbots” just doesn’t fit. It sells short what LLM-based assistants can do: they’re powerful, context-aware, and, at times, strikingly human in their conversation. New users might miss the true magic if we stick to old language. So why not call them “AI assistants,” “LLM-powered assistants,” or just “AI” instead? It would help everyone see the progress, and show how Mozilla’s still leading, not just catching up.

I’ll leave it open for discussion, but I hope others feel this shift too. Language shapes how we see these things—and sometimes it takes a Singular Fella (or maybe two) to nudge the world past old memes. Thanks for hearing me out, and here’s to a future where our assistants, and our words, keep getting smarter.

—Robert Beck

I have Thunderburd installd on my stationary computer. One month ago I bought a new stationary computer. I now want to transfer my epostcontacts to my new comuter - and if possible - also transfer my old emails to my new comuter. I have tried to follow your support, but I don´t succed. I got av message that the zip-file is to big. And I cant find a way jost do transfer just my contactlist / adressbook. Please help!

I have been logged out of my Firefox account and logged out of every single website, as well as having all my passwords and logins removed on Firefox and only one profile shows up on the profile page. Please help me, Thanks.