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Firefox randomly fails to load certain websites

Windows 10, Firefox 123.0 (64-bit) It's so bad that I might have to stop using it entirely. I've tried creating new profiles, disabling all add-ons, and disabling Enhan… (les mer)

Windows 10, Firefox 123.0 (64-bit)

It's so bad that I might have to stop using it entirely.

I've tried creating new profiles, disabling all add-ons, and disabling Enhanced Tracking Protection; none helped.

https://drive.google.com/file/d/1DX19hX88Hz_XUbsd0dAljiiiKY_XUUN_/view

As you can see in the video (about the 00:16 mark) it randomly stops properly loading pages from the website, even in new tabs. The only temporary remedy is to either close and re-open FF, or press Ctrl+F5 (which I did at the end of the video).

I must add that it can happen even when loading the website for the first time in the session.

Asked by eddman 5 timer siden

Last reply by zeroknight 5 timer siden

bp-a4208c1e-5986-4f89-8217-1dd690240303

Hello, Firefox keeps crashing every 1 or 2 minutes. thats a new Endeavouros installation and firefox was pre-installed. system is fully updated. would you please assist … (les mer)

Hello, Firefox keeps crashing every 1 or 2 minutes. thats a new Endeavouros installation and firefox was pre-installed. system is fully updated.

would you please assist troubleshooting the issue

Asked by Ahmad Khalil 2 dager siden

Last reply by zeroknight 4 timer siden

Mouse won't highlight text properly

Highlighting with the mouse is full of glitches. It never works right. It either stops highlighting or highlights opposite the direction I'm moving the mouse. I need… (les mer)

Highlighting with the mouse is full of glitches. It never works right. It either stops highlighting or highlights opposite the direction I'm moving the mouse.

I need to summarize a recent medical encounter; the hospital's 234 pages are out of temporal order and have many repeats. I want to put it in time order and delete the repeats. It's a PDF, and since I can't use Acrobat anymore, I read PDFs in Firefox.

Not once have I been able to mark a section of text properly. There seem to be some forbidden areas: I highlight what I can, transfer it, then go back for the rest, but it won't highlight.

Ctl-A highlights it. I often do that and delete the excess, but that's inconvenient.

I can open the same file in xpdf and mark without trouble, but I don't like xpdf.

For this doc, I converted the PDF to text with pdf2text, but it's harder to read. I identify target text in Firefox, then find it in the text version, use emacs to copy from the original to my summary.

I've tried a fresh battery in the mouse. Every other app works.

Asked by RandomTroll 2 dager siden

Last reply by cor-el 13 timer siden

oppen multiple tabs

Too often I will try to open multiple tabs from my bookmark tool bar and after opening 3 or 4 tabs no more will load. All I can do is reload Fire fox and start over. I ha… (les mer)

Too often I will try to open multiple tabs from my bookmark tool bar and after opening 3 or 4 tabs no more will load. All I can do is reload Fire fox and start over. I have refreshed Firefox several times and it works for a while. If I use MS Edge it works fine every time. I really don't want to switch over to MS edge. Please help.

Asked by tweedypaul 13 timer siden

Last reply by cor-el 13 timer siden

Find Bar

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after del… (les mer)

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after deleting the phrases and words. I need help for this ?

Asked by rizvi.zainab492 4 måneder siden

Last reply by cor-el 14 timer siden

Oppdatering

Etter siste oppdatering av Fiefox, forsvant all historikk. Hendt en gang tidligere, men da fikk jeg ordnet det med en tidligere profil. Denne gangen gikk det ikke. Finne… (les mer)

Etter siste oppdatering av Fiefox, forsvant all historikk. Hendt en gang tidligere, men da fikk jeg ordnet det med en tidligere profil. Denne gangen gikk det ikke. Finnes det nå måte på å finne historikk eldre enn 6 mnd?

Asked by hvardl2005 17 timer siden

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Assistance Request - Firefox Browser Animation and Window Issues

Dear Firefox Support Team, I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. De… (les mer)

Dear Firefox Support Team,

I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. Despite my efforts to troubleshoot, I have encountered problems with various animations within the browser.

The specific issues include:

  Text Selection Animation: The animation for text selection does not function.
   Element Overflow Scroll: The animation for scrolling within elements in overflow does not work.
   Developer Menu Resizing (F12): The animation for resizing the developer menu (F12) is not functioning.
   Button Hover Effects: When hovering over elements such as buttons, the expected CSS :hover modifications do not occur.
   The cursor remains the same regardless of where it is moved. This is particularly problematic as the cursor often retains the icon corresponding to editable text even when over buttons.

Additionally, there are complications when resizing the browser window. Upon resizing, the window seems to "half" itself, making it impossible to drag or further resize. This behavior also hides the three standard buttons present in all windows.

An additional symptom is that when I initially open the browser, it functions perfectly. However, during usage, the first indication of a problem is the disappearance of the mouse cursor, requiring movement for a couple of seconds. From that point onward, all mentioned issues begin to manifest.

I have taken several steps to address these issues, including:

   Complete Firefox Reinstallation: I uninstalled and reinstalled Firefox from scratch in an attempt to resolve the problem.
   ESR Version Testing: I experimented with the Extended Support Release (ESR) version of Firefox, but the issues persisted.
   Hardware Acceleration Disable: I disabled hardware acceleration to check if it was causing the problems, but the animations still did not work correctly.

Despite these efforts, the problems persist, and I am reaching out to seek your expert guidance in resolving these issues. Your assistance in this matter is highly appreciated.

Thank you for your time and consideration.

Best regards,

Ivan Beltrame

Asked by Ivan Beltrame 3 måneder siden

Answered by cor-el 3 måneder siden

Browser not working on facebook games.

I have been playing a game on facebook for years. 4 days ago It stopped working. Other players are saying that they had to switch browsers ( to Chrome and others) and the… (les mer)

I have been playing a game on facebook for years. 4 days ago It stopped working. Other players are saying that they had to switch browsers ( to Chrome and others) and they are able to play the games. Why can I not play on Firefox?

Asked by TeddyBears 1 dag siden

Last reply by TeddyBears 22 timer siden

How to prevent website notifications from stealing focus?

Starting recently the firefox popups for website notifications are stealing focus and disturbing my workflow. I'm using i3 window manager and normally popups would have s… (les mer)

Starting recently the firefox popups for website notifications are stealing focus and disturbing my workflow. I'm using i3 window manager and normally popups would have some id or class that can be used to latch on and prevent the focus stealing but the windows created now do not have any such marker.

Asked by Baruch Even 1 dag siden

Last reply by zeroknight 1 dag siden

Firefox crashes all the time

Hi! For a few weeks now I've had the problem that my Mozilla Firefox browser keeps crashing or hanging (the image goes black, needs to be updated or then crashes complet… (les mer)

Hi!

For a few weeks now I've had the problem that my Mozilla Firefox browser keeps crashing or hanging (the image goes black, needs to be updated or then crashes completely). This happens regardless of the website you open (e.g. google maps, mymaps, canva, instagram, google sheets, google drive, amazon, etc.).

Here are some of today's about:crashes IDs: bp-eee64bce-504e-4b09-bd26-d74a40240303 bp-aebd34b7-cdc1-49bd-9090-ca6b00240303 bp-b0970e4e-7f08-4672-9a4d-ca16f0240303 bp-14ded6d2-b81a-4d76-b79a-26b000240303 bp-d751619a-ce2f-4ffa-817d-0557c0240303 bp-27d145c4-4ef7-481d-9ffa-12e570240303

I already checked my RAM with memtest86. There were no errors. My tribers are updatet and I use Avast Antivirus & Cleanup Premium.

Do you have any idea, why this happens?


Kind regars, Minnie

Asked by Jasmina Abduloski 1 dag siden

Last reply by zeroknight 1 dag siden

Firefox Crashes Minutes After Start Up

I have been using an old version of Firefox (109.0.1). I am not typically using a newer version because of an essential - to me - add-on which hasn't been updated, and wh… (les mer)

I have been using an old version of Firefox (109.0.1). I am not typically using a newer version because of an essential - to me - add-on which hasn't been updated, and which doesn't work in more recent versions.

On macOS Sierra this old version of Firefox crashes. Troubleshooting mode (I was prompted a number of times) and restarting the browser appears to eventually resolve the crash, but finally there is an issue with the memory and the browser doesn't "work."

The reason for the crash given is " MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" "

The crash report text is reproduced below: __________________________________________________________________________________________________________________

AdapterDeviceID: 0x6821 AdapterVendorID: 0x1002 Add-ons: support%40lastpass.com:4.126.0.1,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:3.23,%7B65e41d20-f092-41b7-bb83-c6e8a9ab0f57%7D:1.2.9,firefox-prod-suspender%40firefox-workona.com:1.1.0,%7B7d2676a5-0546-4e2a-9019-aa9d8345be1e%7D:0.4.5,%7B45f2dc53-96cd-4c41-91f6-f4a73a8fb2b0%7D:5.2.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:109.0.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,amazondotcom%40search.mozilla.org:1.4,bing%40search.mozilla.org:1.4,ebay%40search.mozilla.org:1.4,google%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.2,ddg%40search.mozilla.org:1.3,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePhysicalMemory: 22274048 AvailableSwapMemory: 1025769472 BackgroundTaskMode: 0 BuildID: 20230127170202 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1709070070 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsNumRenderers: 6 HeadlessMode: 0 InstallTime: 1685805973 JSOutOfMemory: Reported MacAvailableMemorySysctl: 1 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1709070001 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Notes: FP(D00-L1000-W00000000-T000) WR? WR+ GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 15732736 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 41204 StartupCrash: 0 StartupTime: 1709070000 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20230127170202","version":"109.0.1","vendor":"Mozilla","displayVersion":"109.0.1","platformVersion":"109.0.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"16.7.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6821","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true},{"description":null,"vendorID":"0x8086","deviceID":"0x0d26","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":null}],"monitors":[{"screenWidth":1600,"screenHeight":1200,"scale":1}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookPro11,5","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.fixup.alternate.enabled":false,"browser.search.region":"US","browser.search.widget.inNavBar":true,"browser.startup.page":3,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.showSearchSuggestionsFirst":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.bestmatch":true,"doh-rollout.doorhanger-decision":"UIOk","extensions.formautofill.creditCards.used":2,"media.gmp-gmpopenh264.lastInstallStart":1708260927,"media.gmp-gmpopenh264.lastDownload":1700275645,"media.gmp-gmpopenh264.lastDownloadFailed":1708260927,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, reason: error","media.gmp-gmpopenh264.lastUpdate":1700275646,"media.gmp-manager.lastCheck":1708260927,"media.gmp-manager.lastEmptyCheck":1707770876,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"signon.rememberSignons":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true,"nimbus.qa.pref-1":"default","nimbus.qa.pref-2":"default"},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Throttleable: 1 TotalPhysicalMemory: 17179869184 URL: about:blank UptimeTS: 78.50175771 Vendor: Mozilla Version: 109.0.1 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed. __________________________________________________________________________________________________________________

Asked by Shawn Weiler 4 dager siden

Last reply by zeroknight 1 dag siden

location detected as being outside USA

On one web site (see attachments), my location is being detected as being outside USA while using firefox desktop browser, yet on the same computer, my location is being … (les mer)

On one web site (see attachments), my location is being detected as being outside USA while using firefox desktop browser, yet on the same computer, my location is being correctly detected as being inside USA.

You will see the asian words. When I change the pull dawn tab ("Saudi Arabia") to "USA", the asian lettering does not convert to English.

Not sure how to fix this.

Asked by jenna 1 dag siden

Last reply by zeroknight 1 dag siden

Font incorrectly rendered in Firefox, but looks OK in private mode

Over the past day or two, I've seen firefox incorrectly render fonts on a couple of websites. So far, I've only noticed two websites effected: quotientapp.com and xero.co… (les mer)

Over the past day or two, I've seen firefox incorrectly render fonts on a couple of websites. So far, I've only noticed two websites effected: quotientapp.com and xero.com (not the actual landing page, but rather the login page and other pages available after login https://login.xero.com/identity/user/login). This problem may extend deeper but these are the only places I've found them.

At first I thought my eyes were playing tricks on me but nope, something definitely not right. No new addons have been installed on my system. I've also deleted all local storage / cookies (via the Inspector) for these sites thinking it must be some caching issue - but no, it's still doing it.

Inspecting the font-family shows the issue (this is from the page https://go.quotientapp.com/sign-in) - have attached the images below of what I see.

I do use uBlock, but it is disengaged on Quotient and Xero (these are work related sites, they show no ads). Other add-ons I have installed include Bitwarden, Dark Reader, Firefox Multi-Account Containers and Reddit enhancement suite. I've ensured all add-ons are up to date as of this posting.

FWIW I do allow all the extensions above (with the exception of Firefox Containers which I don't allow) in private mode.

Any insights on how to get to the bottom of this?

Asked by SamPilgrimsTooth 1 dag siden

Last reply by cor-el 1 dag siden

My microsoft rewards dashboard flickers on Firefox

My microsoft rewards dashboard floating task flickers when I hover my mouse to the edge of that on the dashboard... need help with it please I have windows 11 computer an… (les mer)

My microsoft rewards dashboard floating task flickers when I hover my mouse to the edge of that on the dashboard... need help with it please I have windows 11 computer and it's a hp

Asked by japal3 3 dager siden

Last reply by japal3 1 dag siden

FireFox (MacOS) Crash Signature: [@ js::jit::BailoutFrameInfo::BailoutFrameInfo ]

Hello guys, anyone can help me with this? My firefox tabs keeps crashing then after a while the firefox browser will exit straight away. It's happening on a daily basis. … (les mer)

Hello guys, anyone can help me with this? My firefox tabs keeps crashing then after a while the firefox browser will exit straight away. It's happening on a daily basis. I have removed most of my add-ons and even tried reinstalling my macos. i only have onepassword plugin enabled, everything else is disabled.

System: macos sonoma 14.3.1, macbook pro 16 2019. Firefox version: 123.0 64bit

Signature js::jit::BailoutFrameInfo::BailoutFrameInfo More Reports Search UUID 7a51bb39-3ade-4533-a7db-4a1060240303 Date Processed 2024-03-03 06:39:45 UTC Uptime 2,711 seconds (45 minutes and 11 seconds) Install Age 52,833 seconds since version was first installed (14 hours, 40 minutes and 33 seconds) Install Time 2024-03-02 15:59:06 Product Firefox Release Channel release Version 123.0 Build ID 20240213221259 (2024-02-13) Buildhub data OS macOS 14 OS Version 14.3.1 23D60 Build Architecture amd64 CPU Info family 6 model 158 stepping 10 CPU Count 12 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

CoffeeLake-H GT2 [UHD Graphics 630] (0x3e9b)

Startup Crash

False

Process Type content MOZ_CRASH Reason (Sanitized)

MOZ_RELEASE_ASSERT(uintptr_t(framePointer_) == machine_.read(FramePointer))

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0000000000000000 Available Physical Memory 318,238,720 bytes (318.24 MB) Accessibility

Active

EMCheckCompatibility

True

App Notes

FP(D00-L1000-W0000000-T010) WR? WR+ IpcWebGL? IpcWebGL+

Asked by rtmh1111 2 dager siden

Last reply by cor-el 1 dag siden

FirefoxCP Isolated Web Content is chewing up all the memory on my new iMac

Do you (as a Mac user) experience the same or similar: 44 instances of FirefoxCP Isolated Web Content ranging from 60MB-918MB each, with 18 of them above 200MB and 5 of … (les mer)

Do you (as a Mac user) experience the same or similar:

44 instances of FirefoxCP Isolated Web Content ranging from 60MB-918MB each, with 18 of them above 200MB and 5 of them above 400MB. I have 15 tabs open and in practical terms almost nothing else open on the computer (a brand new M3 silicon iMac). It has 8 GB of memory. I had similar experiences in the past, but never as bad as now. I do not know everybody else can live with this.

Is this how Firefox is designed to operate or is this a bug?

Thanks.

Asked by Sue 3 dager siden

Last reply by cor-el 1 dag siden

Firefox not printing frame contents within webpage

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame cont… (les mer)

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame contents do show on the preview screen but then disappear when the Print button is pressed and they are not printed. The rest of the webpage is printed OK. Typically this happens to the 'Sellers Description' on an Ebay item. I have upgraded to Firefox 115.7.0esr but this has not fixed the problem. The print works fine on another machine running Windows 10 and Firefox 91.6.0esr 64-bit. Is there a way to get the full print back? Regards, LRB

Asked by lyn.bennett6 1 uke siden

Last reply by lyn.bennett6 1 dag siden

Firefox Browser will not load games on facebook

I am not able to load any games on Facebook using Firefox,the game main page loads and the spinning loading just stops and goes no further. All other browsers do not hav… (les mer)

I am not able to load any games on Facebook using Firefox,the game main page loads and the spinning loading just stops and goes no further. All other browsers do not have this problem, chrome loaded fine, Microsoft Edge loaded fine. I was able to get it to work for a short bit last night on Firefox by totally removing Firefox, including folders last night, shut down, tried today and issue has returned. I have tried all the steps in the forums, nothing is working, why is it only Firefox doing this?

Asked by Mike.BAOEWulf 2 dager siden

Last reply by zeroknight 1 dag siden

firefox won't open unless i am running as administrator

For some reason Firefox stop working about a week ago and i can get to work again. I can only open it as administrator but when it opens I cant do anything. I have tried … (les mer)

For some reason Firefox stop working about a week ago and i can get to work again. I can only open it as administrator but when it opens I cant do anything. I have tried all the fixes in the forum and nothing plus reinstalling it several times. I looked into the console and a whole bunch of errors showed up. can anybody help me?

Asked by Phil Stahlbaum 1 uke siden

Last reply by zeroknight 2 dager siden

WebGL still not present in Firefox with 21H2 Windows LTSC

WebGL still not present in Firefox with 21H2 Windows LTSC my previous question was closed and still no solution. Nothing advised helps the issue. On the same system it wo… (les mer)

WebGL still not present in Firefox with 21H2 Windows LTSC my previous question was closed and still no solution. Nothing advised helps the issue. On the same system it works in Nightly!!!!

Asked by jcpkoz 1 uke siden

Last reply by zeroknight 2 dager siden