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Whenever I try to send an e mail or reply to an email I get an error message telling me that the Connection to the Outgoing Server SMTP was lost in the middle of the transaction. I have check with my ISP (Telstra Australia) and there is no fault at their end. The account settings in Thunderbird are correct and I have the latest version. I can receive e mails but cant send any. This problem has only occured in the last couple of days. Can you help please.

I have installed T'bird in a new replacement pc and also added my two accounts. However, I now need to include my many Local Folders using Profile Folder information from the old pc.

Should I delete all the account information I have installed in my new pc T'bird prior to installing the Profile Folder copy? Thanks Ron

Using Tbird 78.14.0 (64 bit) with Windows 10. I can no longer access the Page Setup screen properly. I suspect it's because I accidentally put a very big value in for the top margin. The print preview for even a short email says it's many pages, there's no text visible on any of those pages, the only part of the Page Setup screen visible is OK and Cancel at the bottom, and I can't get to the top of the screen. I've tried closing and re-opening Tbird to no avail. How can I get to the top of the Page Setup screen to fix the problem?

Installed older version of Thunderbird (15) on top of newer version (120)>> lost access to profiles??

How can I now re-install 128? It won't download.

using Windows 10, HP 500-c60

This is sent as feedback only. The problem is happening on two different accounts (separate computers) of ours - again, since the last Thunderbird update. If it gets worse, I will try to re-install Thunderbird.

Problem

I am trying to index a large IMAP mailbox. The indexer seems to be working fine then always stops while indexing the 'Archive' folder (~27k messages). Gets to a certain % and stops. This is the first time I have tried to index this mailbox.

Steps I have tried

• Close and re-open TB
• The indexing will restart happily and will index new emails but will still get stuck at some point during the Archive folder
• Deleted the global-messages-db.sqlite and attempted rebuild as per here
• Repair folder (Archive)
• The percentage it 'stops' at will vary if I have done one of the above steps (e.g repair) but if you just close and re-open it always appears to stop at the same place.

Errors/Debugging

When it stops that co-incides with the following error messages (This is repeatable): (Sorry I don't know how to format code blocks on this forum, trying standard MD)

First:

TypeError: RecurIterator._expandMap[this.rule.freq] is undefined Ical.sys.mjs:5082:24

   setup_defaults resource:///modules/calendar/Ical.sys.mjs:5082
   init resource:///modules/calendar/Ical.sys.mjs:3949
   fromData resource:///modules/calendar/Ical.sys.mjs:3887
   RecurIterator resource:///modules/calendar/Ical.sys.mjs:3761
   iterator resource:///modules/calendar/Ical.sys.mjs:5387
   _expandComponent resource:///modules/calendar/Ical.sys.mjs:2882
   _ensureCoverage resource:///modules/calendar/Ical.sys.mjs:2791
   utcOffset resource:///modules/calendar/Ical.sys.mjs:2682
   convert_time resource:///modules/calendar/Ical.sys.mjs:2458
   convertToZone resource:///modules/calendar/Ical.sys.mjs:1531
   getInTimezone resource:///modules/CalDateTime.sys.mjs:133
   getItemDates resource:///modules/calendar/utils/calDateTimeFormatter.sys.mjs:453
   formatItemInterval resource:///modules/calendar/utils/calDateTimeFormatter.sys.mjs:474
   updateInvitationOverlay resource:///modules/calendar/utils/calInvitationUtils.sys.mjs:432
   setField resource:///modules/calendar/utils/calInvitationUtils.sys.mjs:380
   updateInvitationOverlay resource:///modules/calendar/utils/calInvitationUtils.sys.mjs:418
   createInvitationOverlay resource:///modules/calendar/utils/calInvitationUtils.sys.mjs:292
   convertToHTML resource:///modules/CalMimeConverter.sys.mjs:59

Second:

NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS: [JavaScript Error: "RecurIterator._expandMap[this.rule.freq] is undefined" {file: "resource:///modules/calendar/Ical.sys.mjs" line: 5082}]'[JavaScript Error: "RecurIterator._expandMap[this.rule.freq] is undefined" {file: "resource:///modules/calendar/Ical.sys.mjs" line: 5082}]' when calling method: [calIDateTime::getInTimezone] calDateTimeFormatter.sys.mjs:453

   getItemDates resource:///modules/calendar/utils/calDateTimeFormatter.sys.mjs:453
   formatItemInterval resource:///modules/calendar/utils/calDateTimeFormatter.sys.mjs:474
   updateInvitationOverlay resource:///modules/calendar/utils/calInvitationUtils.sys.mjs:432
   setField resource:///modules/calendar/utils/calInvitationUtils.sys.mjs:380
   updateInvitationOverlay resource:///modules/calendar/utils/calInvitationUtils.sys.mjs:418
   createInvitationOverlay resource:///modules/calendar/utils/calInvitationUtils.sys.mjs:292
   convertToHTML resource:///modules/CalMimeConverter.sys.mjs:59

A user (u758982) reported similar error messages in This bug report

However the bug reported (and now apparently fixed) related to:

TypeError: aPart is null MimeMessage.sys.mjs:142:7

Which in the case of u758982 followed the messages I have above.

I do not get the MimeMessage error.

Setup

Thunderbird 128.3.0esr (64bit) on Mac OS (14.6.1).

My thoughts

I presume there is a particular e-mail in that folder which has some kind of issue or error that causes the indexer to halt. I presume it's in some way related to calendar (e.g. and ICS invite or something with a formatting error) as the error messages seem to indicate that. Unforuntately I can't identify which e-mail it is or I'd probably just deal with that.

I'd appreciate any help in troubleshooting - if it's an error on my side or can be easily fixed (.e.g identify the e-mail!). Happy to provide more details as needed.

Thanks in advance.

Note: this was originally posted in the Thunderbird Reddit but appears to have been auto-removed. I'm unclear why so posting here instead.

Hi there

How do I move the bookmarks toolbar to the TOP of the window (ie above the tabs row) please? I cannot find any info on this.

Thanks

Paul

Since the latest Thunderbird release I've noticed the client has really slowed, especially when sending email. I used to be able to click Send and a few seconds later my email, including attachments, was sent. Now I sit and wait for up to a minute while the T-bird spinner spins and then eventually sends the email. Even the smallest email with no attachments takes longer.

I understand you want to continue to make Thunderbird better. I've been a programmer for 30 years myself. But I also understand that just because you can do a thing with software doesn't always mean you should do it. To the best of my knowledge the email server I use has not changed. So I put the blame on Thunderbird.

Email clients are supposed to send and receive email, period. Trying to turn Thunderbird into a one-stop shop is not a good idea. There are many of us out here who don't use Outlook specifically for that reason. You had a great client up until this last release. See if you can get it back.

I've been on Thunderbird for almost 20 years and a Mozilla fan. Have evolved a fairly elaborate configuration of local (POP) email folders, rules, calendar, and accounts to manage & organize email activity, retention, archiving, etc. I've not had to deal with Profiles in previous upgrades and don't have much experience with it.

The recent Oct 1 push of Firefox & Thunderbird 131.0 releases took me by surprise. I was able to re-implement the previous Firefox profile to recover bookmarks, cookies, passwords, etc. However, when T-Bird warned that 131.0 was Beta & unsupported I took the suggestion to download & install the current supported release: 128.3.0 (I was on 128.2.3). Then hell came.

Once downloaded, installed & launched, Thunderbird 128.3 cautioned the new profile created with T-Bird 131.0 was incompatible with previous versions and that I should create a new one, which I did. Still could not get new T-Bird to recognize previous profile, so I tried uninstalling, downloading & reinstalling 128.3 multiple times, each time prompted to create a new profile before proceeding. I tried to follow the previous profile restoration process detailed on support forums & articles, but none seemed specifically relevant to my situation.

I located my profiles in the appdata roaming profile folder, including what I think are most recent based on size of mail folders. Can't determine whether I had just one or several in use due to the extent of my setup. Could really use some help & advice to: 1) Determine which profile was in most recent use prior to T-Bird upgrade. 2) Whether more than one profile was in use. 3) Re-implement the profile I was using on T-Bird 128.2.3 with my new 128.3.0

Regards & many thanks in advance, John C Houston

PS You'll ask why I would upgrade to 131.0 from 128.2.3. Answer: it was on auto-update and 131.0 is what was pushed. No more auto-updates for this guy!

Gmail doesn't open after updating to version 131.0

This issue is also with certain other sites.

Attached is a screenshot of the error page.

These sites are accessible in other browsers.

If you add a proxy (manual) to firefox, you can also put in exemption for which domains the proxy should not be used. And from the examples that are shown, you might think it is also possible to add ip-address-range like 192.168.1.0/24. But this does not really work. Even when your servers are in the network 192.168.1.0/24, the proxy still we be used. It is only working if you add your domain e.g. .mydomain.local.