Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Firefox takes a long time to be responsive on first start

joseluismx33
joseluismx33
more options

I'm having the exact same problem that 

https://support.mozilla.org/en-US/questions/1157490

firefox itself opens and loads within seconds perfectly fine,[...] But when I try to go to any website, it takes ages to load and function normally. [...]

Once it has loaded the website(s) it functions completely normally

As the solution in that thread was a full format I'm reopening this to find a more precise solution.

I tried everything on that thread without success. Deactivated every plug-in and the problem persist. Running in safe-mode corrects the problem.

I attach an image of the profiler (I can send the full profile if needed)

I'm having the exact same problem that https://support.mozilla.org/en-US/questions/1157490 '' firefox itself opens and loads within seconds perfectly fine,[...] But when I try to go to any website, it takes ages to load and function normally. [...] Once it has loaded the website(s) it functions completely normally'' As the solution in that thread was a full format I'm reopening this to find a more precise solution. I tried everything on that thread without success. Deactivated every plug-in and the problem persist. Running in safe-mode corrects the problem. I attach an image of the profiler (I can send the full profile if needed)
Attached screenshots

Valgt løsning

Very good!

I created a second user and installed the add-ons I use regularly and Firefox still opened normally, which made it clear that it was something in my usual user installation.

I tried about:support -> Reset Firefox. It didn't solve the problem.

So I uninstalled firefox with synaptic by checking the option Completely uninstall but the problem was only resolved until I manually removed the folders

/home/user/.mozilla/firefox /home/user/.cache/mozilla/firefox

Even completely uninstalling Firefox doesn't remove those folders, which I think should be normal behavior.

Problem Solved! Thanks!

Les dette svaret i sammenhengen 👍 0

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

If running in Safe Mode corrects the issue, it sounds like an add-on. Not sure what OS, but I would log into another account, then open Firefox to see if you have the same issue.

joseluismx33
joseluismx33 Eieren av spørsmålet
more options

Valgt løsning

Very good!

I created a second user and installed the add-ons I use regularly and Firefox still opened normally, which made it clear that it was something in my usual user installation.

I tried about:support -> Reset Firefox. It didn't solve the problem.

So I uninstalled firefox with synaptic by checking the option Completely uninstall but the problem was only resolved until I manually removed the folders

/home/user/.mozilla/firefox /home/user/.cache/mozilla/firefox

Even completely uninstalling Firefox doesn't remove those folders, which I think should be normal behavior.

Problem Solved! Thanks!

joseluismx33
joseluismx33 Eieren av spørsmålet
more options

The OS is Linux Mint Cinnamon 20.2, by the way.