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clean reinstall

I'm trying to perform the clean reinstall for Firefox on my computer. But, I see the instructions for the uninstall, Delete the Firefox installation folder, which is loca… (meer info)

I'm trying to perform the clean reinstall for Firefox on my computer. But, I see the instructions for the uninstall, Delete the Firefox installation folder, which is located in one of these locations, by default:

   Windows: (Note: Check both folders.)
       C:\Program Files\Mozilla Firefox
       C:\Program Files (x86)\Mozilla Firefox 

Being I'm not computer wizard I had trouble finding the location of such folder. But when I accessed my program list in my windows program list I see a program named Mozilla maintenance service. When I click on that I see a format/window to "uninstall C:\Program Files (x86)\Mozilla Maintenance Service\." Is this the program/folder I need to uninstall to complete the proper instructions I need to perform a clean install? If so, when I delete it I then reinstall Firefox once again after the uninstall procedure? Is performing the uninstall procedure going to screw up my Firefox browser and my many bookmarks I have accumulated over the years? Can someone please help and explain? Thank you.

Gevraagd door sciencemagic, 7 uur geleden

Laatst beantwoord door jscher2000 - Support Volunteer, 2 uur geleden

User Identification Request (Client Certificate) Is Not Remembered

Hello, I use several websites that utilize mutual TLS authentication, also known as client certificate authentication. As a developer behind some of these websites, we w… (meer info)

Hello,

I use several websites that utilize mutual TLS authentication, also known as client certificate authentication. As a developer behind some of these websites, we will frequently launch and relaunch some of these sites to test different changes, so we don't usually bother with getting a properly signed certificate for the site. Developers must add a security exception for accessing the sites, which then prompt for user authentication using client certificates.

The problem I am encountering is that the "Remember this decision" checkbox on the "User Identification Request" does not seem to be working properly. There is one site which makes several connections when the page is first loaded and we have to click "Ok" on the "User Identification Request" about 10 times before the page fully loads. Other sites will randomly prompt for the request again when fetching data. The hostname and port do not change between requests.

I've tried replicating this behavior with a basic Apache httpd server setup with client authentication, but it doesn't seem to happen for the basic site. If this is happening due to a server configuration issue, I would like to know what it is that is causing it so that I can fix it. When using Chrome, this behavior does not happen.

Thank you!

Gevraagd door andrew.roth, 19 uur geleden

Laatst beantwoord door cor-el, 3 uur geleden

'TotalAdblock' add covers the bottom of whatever I am seeing preventing use of the bottom information or choices displayed there.

'TotalAdblock' add covers the bottom of whatever I am seeing preventing use of the bottom information or choices displayed there. If I use and hold the right hand image … (meer info)

'TotalAdblock' add covers the bottom of whatever I am seeing preventing use of the bottom information or choices displayed there. If I use and hold the right hand image slider I am able to see another line of the desired information, but it slips behind the add as soon as I release the slider.

Today 2/7/2023, when I opened a new window, "AddBlock" was not there and everything worked fine.

Firefox 109.0.1 My Mac OS Ventura 13.2 My email [email removed from public]

Gevraagd door John80, 6 uur geleden

Laatst beantwoord door cor-el, 3 uur geleden

Encrypted HTTPS websites always ask if I want to trust the certificate

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issue… (meer info)

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issued by themselves. Before it was always enough to say "I trust this website" once. Now the question comes again and again, whenever I connect. What could be the cause of this?

Gevraagd door Andreas Fendt, 2 maanden geleden

Laatst beantwoord door TyDraniu, 15 uur geleden

YouTube Wont Play In Private Window

Firefox 103.0.2 (64 bit) doesn't play YouTube videso in Private Window. The same videso play in s statdrad new window. Try: https://www.youtube.com/watch?v=0fiVciCs8zU wh… (meer info)

Firefox 103.0.2 (64 bit) doesn't play YouTube videso in Private Window. The same videso play in s statdrad new window. Try: https://www.youtube.com/watch?v=0fiVciCs8zU which ironically won't play in private! Every time you press the play button you get about half a second of play before pausing. In standard mode it plays just fine.

Gevraagd door Les, 2 maanden geleden

Laatst beantwoord door Dropa, 15 uur geleden

The WidevineCdm plugin has crashed

I'm not able to any DRM content on my Firefox. It's playing properly on Chrome as well as Prime Video apps on my Windows. I tried submitting crash reports from my account… (meer info)

I'm not able to any DRM content on my Firefox. It's playing properly on Chrome as well as Prime Video apps on my Windows. I tried submitting crash reports from my account.

I tried reading Get help section, but most of the doubts were on MacOS.

Windows specification Edition Windows 11 Pro Version 22H2 Installed on ‎29/‎9/‎2022 OS build 22621.1105 Experience Windows Feature Experience Pack 1000.22638.1000.0

It has been happening with the latest update for last 1 month. It was working earlier as expected.

I'm using Firefox Version 109.0.1 (64-bit)

I've already tried reinstalling Firefox on my Windows, but It didn't work.

Gevraagd door kapil kumar, 17 uur geleden

Laatst beantwoord door Dropa, 16 uur geleden

109 freezes on Raspberry Pi 4

From version 109 64 bit needs hardware acceleration disabled on Raspberry Pi 4 to be able play .mp4 files, most video sites, such as Rumble and also Google Maps. If enabl… (meer info)

From version 109 64 bit needs hardware acceleration disabled on Raspberry Pi 4 to be able play .mp4 files, most video sites, such as Rumble and also Google Maps. If enabled, Firefox freezes/hangs, requiring to be closed via panel tab.

Gevraagd door ThaiHoliday, 2 dagen geleden

Laatst beantwoord door cor-el, 1 dag geleden

Code erreur PR_END_OF_FILE_ERROR

Bonjour, Depuis une semaine, j'ai ce message à l'ouverture de ma page d'accueil Orange, avec Firefox !! PR_END_OF_FILE_ERROR il n'y a qu'avec mon navigateur et pas sur C… (meer info)

Bonjour, Depuis une semaine, j'ai ce message à l'ouverture de ma page d'accueil Orange, avec Firefox !! PR_END_OF_FILE_ERROR il n'y a qu'avec mon navigateur et pas sur Chrome ni Edge. Avant, j'étais le seul impacté par ce problème et maintenant les trois P.C de la maison le sont. Deux W11 et un W10. En déconnectant le VPN le souci n'existe plus. Merci d'avance pour votre aide.

Gevraagd door YAGO, 1 dag geleden

Laatst beantwoord door cor-el, 1 dag geleden

Firefox crashing semi constantly

I recently bought a new laptop and seem to have Firefox constantly crashing in both normal and troubleshoot mode on both a Windows 11 OS as well as Linux OS's (Pop_OS and… (meer info)

I recently bought a new laptop and seem to have Firefox constantly crashing in both normal and troubleshoot mode on both a Windows 11 OS as well as Linux OS's (Pop_OS and Manjaro). In general it will crash every 30 minutes or so but sometimes it can happen rapidly in a row.

I'm not sure what the problem could be but it sounds like a hardware problem? However I don't seem to be experiencing crashes on Edge or Opera when I tried them but I haven't tested it for too long yet. Does anyone have any advice or insight about this?

Here are some recent report ID's:

bp-fa5e703a-fb27-4eb0-8cca-260f10230207

bp-7a261e27-ac52-44ae-aca8-45fbc0230207

bp-2ac09c72-a33b-415a-a1e1-8e2f30230207

bp-eca9bdc5-e0f2-438e-95bf-84bde0230207

bp-fb11c5ac-9ae6-468b-bc23-edc460230207

Gevraagd door Anionz, 1 dag geleden

Laatst beantwoord door cor-el, 1 dag geleden

Browser won't work

I have used Firefox for years, but the latest update won't work, and now I'm having to do this through Safari. After an hour of doing all of the usual things, I'm at a lo… (meer info)

I have used Firefox for years, but the latest update won't work, and now I'm having to do this through Safari. After an hour of doing all of the usual things, I'm at a loss...

Gevraagd door dougpetcoff, 2 dagen geleden

Laatst beantwoord door cor-el, 2 dagen geleden

sound stopped working

After a windows 11 update, the sound on firefox started to crash, where after I start a video on any streaming service, the sound cuts off after 1 second. The sound works… (meer info)

After a windows 11 update, the sound on firefox started to crash, where after I start a video on any streaming service, the sound cuts off after 1 second. The sound works without problem on chrome with the same streaming services. Also, the sound works without problem with all other apps. Just not firefox...after one second. Any solutions?

Gevraagd door leiko49, 2 dagen geleden

Laatst beantwoord door jonzn4SUSE, 2 dagen geleden

restart in safe mode

Can someone explain the specific difference between restarting in safe mode and refresh Firefox? I had a very bad experience some years ago I believe refreshing Firefox? … (meer info)

Can someone explain the specific difference between restarting in safe mode and refresh Firefox? I had a very bad experience some years ago I believe refreshing Firefox? But may have been a different Firefox procedure that caused all my trouble when I executed the procedure. Thank you.

Gevraagd door sciencemagic, 2 dagen geleden

Laatst beantwoord door Terry, 2 dagen geleden

Recurring crash help

I am facing recurring tab and window crashes on Firefox 108. This is one of the submitted crash reports https://crash-stats.mozilla.org/report/index/b930a34e-c41d-4514-9d… (meer info)

I am facing recurring tab and window crashes on Firefox 108. This is one of the submitted crash reports https://crash-stats.mozilla.org/report/index/b930a34e-c41d-4514-9dbd-a09970230204#tab-details

I have tried disable extensions one by one but it does not seem to affect the problem. Or at least there isn't a clear pattern that can help isolate the problem.

How can I fix this? Can someone help me read these reports better?

Gevraagd door mrnovember, 3 dagen geleden

Laatst beantwoord door cor-el, 2 dagen geleden

Random text corruption only on external monitor resolved with driver update

I suddenly began seeing weird, random text rendering problems in the browser. It looked like tiny bites had been taken out of random letters. At first I thought my exter… (meer info)

I suddenly began seeing weird, random text rendering problems in the browser. It looked like tiny bites had been taken out of random letters.

At first I thought my external monitor developed bad pixels, but I discovered that the problem only occurred on Firefox (109.0.1): No other browser (Chrome, Edge, Brave, Opera) showed the issue. Also, the problem only showed on my external monitors: it disappeared when I moved the browser window to my laptop screen.

I first noticed it only on letter "t" in the google search bar: I tested every other letter and none showed the same problem. In a continuous line of repeating "t" letters, the corruption occurred in a repeating pattern, only corrupting letters in position 7, 9, 16, 18, 20. But then I noticed elsewhere on the page I a random letter "a' was sometimes affected.

My NVIDIA studio driver needed updating (to 528.24), so I did that and the problem seems to have resolved. Very strange.

Gevraagd door robgazy, 3 dagen geleden

Laatst beantwoord door cor-el, 3 dagen geleden

Right click paste has disappeared

Hiya, I'm hoping someone here may be able to help. I originally posted on the microsoft website but they were unable to help and said I should report to Firefox. I'm not … (meer info)

Hiya, I'm hoping someone here may be able to help. I originally posted on the microsoft website but they were unable to help and said I should report to Firefox. I'm not sure how to do that so I'm hoping posting on here will get me an answer. I'm also unsure how to add a link to the forum I was using so have done a screen shot. Hopefully thats ok

Gevraagd door RedQueenie, 1 week geleden

Laatst beantwoord door cor-el, 3 dagen geleden

Firefox starts up under other windows

From some point on, my Firefox started behaving strangely. When I start up the browser, it opens new window under other opened windows instead of does it above ones. When… (meer info)

From some point on, my Firefox started behaving strangely. When I start up the browser, it opens new window under other opened windows instead of does it above ones. When I try to open new window in an already running browser, it does it properly. In my mind, it's really uncomfortable and unintuitive behavior so it will be good if I can fix this issue and make Firefox starts up normally (on top of other windows) like all other applications in my system. I'm currently running on 64-bit Ubuntu 22.04. Firefox (snap) version 109.0.1.

Thank in advance for any help or advice regarding my problem.

Gevraagd door 0x10f05f, 3 dagen geleden

Laatst beantwoord door jonzn4SUSE, 3 dagen geleden